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Are 2021 Ford Explorers reliable?

The 2021 Ford Explorer generally falls in the middle of the midsize SUV reliability pack. It’s not widely celebrated as the most dependable in its class, but it isn’t infamous for chronic failures either. Overall reliability tends to depend on the powertrain chosen and how well the vehicle has been maintained.


Reliability for the 2021 Explorer is shaped by input from major testing organizations, owner experiences, and safety/recall data. While reviews often highlight strong practicality, spacious interiors, and solid safety features, some buyers report issues with electronics and transmission behavior. Prospective buyers and owners should consider source-specific ratings and verify recall status via VIN before purchase or continued ownership.


Reliability ratings from major sources


Below is a snapshot of how reliability is viewed by leading automotive data providers and safety agencies.



    Consumer Reports is a widely referenced barometer for predicted reliability. For the 2021 Explorer, CR generally rates reliability as average for its class, with some model-year variations. Owners frequently praise ride comfort and interior practicality, while citing occasional electronics or transmission-related frustrations in certain trims.


  • Consumer Reports: Predicted reliability tends to be around the middle of the segment, with positive notes on safety features and overall practicality, and caveats about electronics and transmission behavior in a subset of vehicles.



    J.D. Power evaluates quality and reliability across the broader market. The 2021 Explorer typically lands in the midrange among midsize SUVs, reflecting competent overall performance but without standout reliability scores. Experiences can vary by powertrain and trim level.


  • J.D. Power: Midpack reliability/quality scores relative to peers; solid safety and feature content, with some owners reporting electronics-related concerns.



    Safety and government recall data provide another lens on reliability. The NHTSA maintains a record of recalls and investigations that can affect ownership experience. For the 2021 Explorer, there have been multiple recalls affecting certain vehicles, so checking the VIN for open recalls is prudent.


  • NHTSA recalls: There have been recalls affecting some 2021 Explorers. Always verify recall status for your specific VIN and have any required service completed.



    Warranty context is also part of the reliability picture. Ford’s typical warranty coverage for new Explorers includes a bumper-to-bumper limited warranty and a powertrain warranty, which provides some protection during the early years of ownership.


  • Warranty context: Ford’s standard limited warranty (bumper-to-bumper) and powertrain coverage offer reassurance during the initial ownership period; for used buyers, remaining warranty depends on purchase date and mileage.


In summary, major reliability outlets place the 2021 Explorer in the average range for its class, with variation by engine choice and individual vehicle history. Recalls and ongoing maintenance play important roles in overall ownership experience.


Common issues reported by owners


Owner feedback often highlights a few recurrent themes, though not every vehicle experiences them. These areas are commonly cited in surveys, forums, and service reports related to the 2021 Explorer.



  • Transmission and driveline: Some owners report shifting irregularities, hesitation, or transmission behavior that’s not as smooth as expected in certain trims.

  • Electrical and infotainment: Infotainment system glitches, touchscreen responsiveness issues, Bluetooth pairing problems, and occasional software-related faults have been mentioned by a subset of owners.

  • Ride and cabin: A portion of owners notice minor cabin rattles, wind noise, or ride tuning that could be firmer in higher-load conditions.

  • Powertrain notes: While the EcoBoost engines offer strong performance, there are occasional reports of expected fuel economy variation and maintenance needs, particularly with high-mileage examples.


It’s important to remember that experiences vary by model year, trim, maintenance, and how the vehicle has been cared for. A well-maintained 2021 Explorer can deliver solid daily practicality, while a vehicle with missed service intervals may show more issues over time.


Buying guidance for used 2021 Explorers


If you’re considering a used 2021 Explorer, use this practical checklist to assess reliability and condition before purchase:



  1. Check recall status and service history: Obtain the vehicle’s VIN and verify all outstanding recalls have been completed. Review maintenance records for transmission service and electronics updates.

  2. Have a qualified mechanic inspect the powertrain and transmission: A pre-purchase inspection can identify shifting irregularities, fluid conditions, and potential electrical gremlins before you buy.

  3. Review warranty status and options: If the vehicle is still under the original warranty, confirm coverage. If used, consider extended warranty or Ford-certified options if available.

  4. Test drive with attention to the basics: Pay attention to transmission behavior during shifting, throttle response, and any unusual noises. Test the infotainment system, climate control, and driver-assist features.

  5. Check for model-year-specific issues by trim: Some problems may be more prevalent on certain trims or with particular engines; use owner forums and service bulletins as context, but verify with a independent inspection.


Executing these steps can help you separate well-maintained examples from those that may incur higher ownership costs due to electronics or drivetrain quirks.


Summary


The 2021 Ford Explorer tends to be viewed as an average performer in terms of reliability within the midsize SUV segment. While it benefits from a spacious interior, solid safety equipment, and practical versatility, certain model-year issues—especially related to electronics and, in some cases, transmission behavior—have been reported by some owners. Checking recall status, obtaining a thorough pre-purchase inspection, and reviewing maintenance history are essential steps for buyers or current owners aiming to optimize reliability and ownership experience. Overall, with proper care and attention to maintenance, a 2021 Explorer can be a dependable family SUV that offers strong value in its class.

What year to stay away from Ford Explorer?


You should generally stay away from 2002–2006 Ford Explorers due to widespread transmission failures and other issues like engine and suspension problems. Other years with significant problems include 2016, with a large recall involving faulty fuel tanks and suspension components, and 2020, which had many recalls and customer complaints.
 
2002–2006 models 

  • These models are widely considered the least reliable, with a major reputation for transmission failures that can be very expensive to fix. 
  • Owners also reported engine problems (like timing chain and head gasket issues), suspension wear, and electrical malfunctions. 

Other years to approach with caution
  • 2016: This year had a recall involving faulty suspension components and a fuel tank. 
  • 2020: This model year had a high number of recalls and complaints, including issues with the transmission, power loss, and a potential rollaway defect. 
  • 2008: This model year is also listed by some sources as a year to avoid due to low owner satisfaction scores and recalls. 



How long will a 2021 Explorer last?


With proper maintenance, a Ford Explorer can last 200,000 to 250,000 miles or more, which equates to about 15–20 years of use for the average driver.



Are there any problems with the 2021 Ford Explorer?


The 2021 Ford Explorer may be prone to several transmission-related issues that owners and prospective buyers should be aware of. Commonly reported problems include harsh shifting between gears, where drivers experience abrupt or jarring transitions that affect the overall smoothness of the ride.



Is the 2021 Ford Explorer worth buying?


Smooth and controlled ride, cargo friendly interior design, comfortable front seats. Third row space is tight, plasticky interior bits, most desirable models are pricey. The Explorer is a well-rounded three-row SUV with a few compromises, but it's overall a decent choice in a crowded segment.


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.