Are INFINITI cars good quality?

INFINITI cars generally offer stylish design, comfortable rides, and strong safety tech, but reliability and ownership costs are mixed and average within the luxury segment.

What defines quality in INFINITI's lineup

Quality for a luxury brand like INFINITI rests on a balance of design, engineering, safety technology, and everyday usability. Buyers often judge a vehicle by how quiet the cabin feels, how refined the ride is, and how intuitive the technology remains after years of use. Infinti’s approach emphasizes a premium feel inside and a composed driving experience, with continuous updates to safety and driver-assistance features over time.

Design and interior quality

INFINITI has consistently aimed for upscale materials, attention to cabin quietness, and a cohesive design language that aims to stand out in a crowded luxury market. The goal is to deliver a refined, comfortable environment with attention to detail in trims, seating, and sound isolation.

Technology and safety features

Modern INFINITI models typically bundle advanced safety systems and driver-assistance features as standard or available options. These include comprehensive safety suites and infotainment that integrate with smartphones and apps. The ease of use and longevity of these systems can influence perceived long-term quality.

Reliability and ownership data

Reliability and ownership costs are often cited as the most variable aspects of INFINITI quality. Over the years, independent surveys have shown mixed results for the brand, with some model years performing well and others facing common reliability concerns. Compared with top-tier luxury brands, Infiniti frequently lands in the middle of the pack for long-term dependability, though newer models have aimed to improve durability and software reliability.

Before considering a purchase, it’s helpful to keep these general observations in mind:

Key strengths of INFINITI's quality across the lineup include the following:

• Distinctive styling and premium interior feel that compete with European and Japanese rivals


• Comfort-focused ride quality and refined NVH (noise, vibration, harshness) levels


• Robust suite of safety features and driver assistance options


• Competitive technology packages and user-friendly interfaces in recent models


• Potential value on used-market purchases when priced against newer luxury-sedans and crossovers

In summary, these attributes contribute to a premium ownership experience, but reliability is model-year dependent and can vary more than some rivals. Prospective buyers should research specific years and trims, and consider certified pre-owned options with thorough vehicle history checks.

Common drawbacks reported by owners and reviewers include reports of reliability issues in certain older model years, potential higher maintenance costs relative to mainstream brands, and depreciation that can be steeper than some luxury peers. As with any luxury brand, it pays to verify the specific model’s track record and to inspect a used vehicle history thoroughly.

How INFINITI compares to rivals

When placed against rivals in the luxury segment, INFINITI tends to offer strong value, a more accessible price point for comparable features, and a distinctive design language. However, competitors such as Lexus, Acura, and certain European brands often outrank Infiniti in long-term reliability and resale value. Buyers who prioritize a quiet ride and interior ambiance may prioritize Infiniti, while those who weigh dependability and resale value more heavily may look toward class-leading brands in the segment.

What to look for when quality matters most

If quality and reliability are your top concerns, follow these practical steps during the buying process:

• Check reliability ratings for the specific model year from sources like Consumer Reports or J.D. Power.


• Review common issues reported by owners of the exact year and trim you’re considering.


• Ask for a detailed maintenance history and obtain a thorough pre-purchase inspection, especially for used models.


• Consider a certified pre-owned Infiniti to gain additional warranty coverage and inspection guarantees.

It’s also wise to test-drive and assess how the infotainment and driver-assistance features function in real-world use, as software updates can affect long-term satisfaction and reliability.

Summary

INFINITI vehicles deliver premium styling, comfortable rides, and a solid safety feature set, making them a strong choice for many luxury-car shoppers. Reliability and ownership costs, however, are not uniformly high or low: they vary by model and year. For buyers prioritizing design and daily usability, Infiniti offers compelling options, but those who place a premium on top-tier long-term dependability may also want to compare reliability histories and resale expectations with rivals in the segment.

Bottom line

Overall quality in the INFINITI lineup is solid but mixed in reliability. Prospective buyers should research model-year-specific reliability data, inspect any used vehicle history carefully, and consider certification options to maximize confidence in ownership.

Is infinity a reliable car?

Infiniti's reliability is mixed, with some models being very reliable and long-lasting, while the brand overall has inconsistencies and some problematic features like CVTs in certain models. While many Infiniti vehicles can exceed 200,000 miles with proper maintenance, they don't always rank as highly in reliability studies as competitors. Therefore, its reliability is not consistently high across the entire brand, and buyers should research specific models rather than relying on the brand name alone.
 
Factors contributing to Infiniti's reliability

• High mileage potential: Many Infiniti models, especially older ones with proper maintenance, are known to last well over 200,000 miles. 
• Durable components: Infiniti vehicles are often built with high-quality materials and durable components, including strong engines and transmissions, which helps them endure high mileage. 
• Inconsistent performance: Some models have shown reliability gaps and issues with specific components like CVTs, which can lead to problems. 
• Varying model performance: Certain models like the QX80 have demonstrated strong reliability and have even scored well in some quality and reliability studies, while other models may not be as reliable. 
• Average repair costs: The average annual repair cost is around $638, which is considered above average ownership costs, and many owners report a higher than average number of visits to the dealer for unexpected repairs. 

What this means for buyers

• Research specific models: Instead of relying on the brand name, research the specific model you are interested in to see its specific reliability ratings, common problems, and owner reviews. 
• Consider used cars: Used Infiniti models can be a good value, but it's important to have them inspected and checked for maintenance history before buying. 
• Prioritize maintenance: Proper maintenance, including oil changes, tire rotations, and brake inspections, is crucial for achieving high mileage and ensuring long-term reliability. 

Which is better, Lexus or INFINITI?

Lexus is often considered better for reliability and resale value, consistently ranking higher in dependability studies from organizations like J.D. Power. Infiniti is often seen as the better choice for those who prioritize advanced features at a lower initial price point, with some models offering more standard tech and a longer warranty. Ultimately, the "better" brand depends on your specific priorities, with Lexus focusing on long-term dependability and Infiniti emphasizing current technology and value.
 
You can watch this video to compare the Lexus LX and Infiniti QX80: 1mAutoGuide.comYouTube · Dec 18, 2024
Lexus

• Pros:
  • Higher Reliability: Consistently ranks higher in dependability surveys like J.D. Power, with fewer reported problems per 100 vehicles. 
  • Strong Resale Value: Typically holds its value better than Infiniti. 
  • Safety: Has received more "Top Safety Pick" awards from the IIHS in recent years compared to Infiniti. 
  • Build Quality: Perceived as having higher-quality materials and more premium interior finishes, especially in models like the LX. 
• Cons:
  • Higher Price: Often more expensive, with many desired tech and safety features available only on higher trim levels or as optional extras. 
  • Less Standard Tech: Some standard features on Infiniti are optional or not available on entry-level Lexus models. 

Infiniti

• Pros:
  • More Standard Features: Offers more technology and safety features as standard on entry-level models. 
  • More Affordable: Generally has a lower starting price point. 
  • Longer Warranty: Often includes a more extensive warranty, providing greater long-term value. 
  • Advanced Technology: Some models are equipped with advanced features like Dynamic Digital Suspension (DDS) and ProPILOT Assist as standard. 
• Cons:
  • Lower Reliability: While improving, Infiniti has historically ranked lower than Lexus in reliability surveys. 
  • Poorer Resale Value: Tends to have a lower resale value compared to Lexus. 

Which is right for you?

• Choose Lexus if your top priority is long-term reliability, dependability, and strong resale value. 
• Choose Infiniti if you want more features and technology for a lower initial price and are willing to accept a potentially lower long-term reliability score. 

Is INFINITI as reliable as Toyota?

Toyota is generally considered more reliable than Infiniti, with higher ratings in dependability surveys and lower average repair costs. While Infiniti can be reliable, especially with proper maintenance, Toyota's reputation is for more consistent and long-term dependability. 
You can watch this video to learn more about the comparison between Infiniti and Lexus reliability: 50sExoticCar PlayPlaceYouTube · Feb 5, 2022
Toyota advantages

• Higher dependability scores: Toyota typically scores higher than Infiniti in reliability surveys from organizations like J.D. Power. 
• Lower repair costs: The average annual repair cost for a Toyota is lower than for an Infiniti, and Toyota models are often seen as a more budget-friendly choice for long-term ownership. 
• Strong reputation: Toyota has a well-established reputation for being "bulletproof" and producing highly dependable vehicles. 

Infiniti considerations

• Luxury focus: Infiniti vehicles are luxury cars, and while they are well-engineered, they have higher ownership costs compared to non-luxury brands like Toyota. 
• Requires premium fuel: Many Infiniti models require premium fuel, which can add to the cost of ownership. 
• Specific model variations: While the brand as a whole may have lower reliability ratings, some individual models can still be quite reliable. 
• Long-term potential: With proper maintenance, many Infiniti models can last for a long time, with some lasting well over 200,000 miles. 

Conclusion

• For maximum reliability and lower ownership costs: Toyota is the better choice. 
• For luxury, performance, and features (with higher potential costs): Infiniti is a contender, but be prepared for higher maintenance costs and research specific models for their individual reliability track records. 

What is a common problem with INFINITI?

CVT Shuddering and Jerking in INFINITI Vehicles
One of the most common Infiniti transmission problems is shuddering or jerking during normal driving. Many drivers first notice it when pressing the gas and the car hesitates before speeding up.