Are there any problems with the 2020 Acura RDX?

The 2020 Acura RDX generally performs well and offers strong safety and comfort, but a subset of owners report issues around infotainment, transmission feel, and interior noise. These problems are not universal, and many drivers praise the vehicle for its reliability and features.

For context, the 2020 RDX is part of Acura’s third-generation lineup introduced in 2019. It pairs a turbocharged four-cylinder engine with a 10-speed automatic transmission and offers the AcuraWatch suite as standard on most trims. While professional reviews highlight its solid ride, spacious interior, and strong value in the luxury compact SUV segment, some owners have reported problems that have been addressed through software updates, recalls, or dealer service.

Common problems reported by owners

Below is a rundown of the issues most frequently mentioned by owners and reviewers for the 2020 RDX.

• Infotainment glitches and connectivity: Some owners report screen lag, freezing, Bluetooth pairing problems, or sluggish responsiveness in the touchscreen interface.


• Transmission feel and shifting: A portion of drivers note occasional hesitations, rough or delayed shifts, or a kick-down feel when accelerating, especially in earlier production years of the model.


• Interior squeaks, rattles, and fit-and-finish noises: Occasional creaks or rattles from dash or door panels can be noticeable on rough pavement.


• Wind and road noise: A minority of owners report higher-than-expected wind or road noise at highway speeds, sometimes influenced by tire choice or sunroof use.


• Steering and suspension nuance: Some drivers mention a firmer ride or feeling of indirect steering in certain trims, though many praise handling balance overall.

Overall, these issues tend to be non-safety-critical and often improve with software updates or routine dealer servicing. Many owners report high satisfaction with reliability and the RDX’s safety features.

Recalls and reliability notes

There have been official recalls and service campaigns affecting some 2020 RDX units. To avoid surprises, every buyer or owner should verify recall status using the vehicle’s VIN and official notices.

• Check for open recalls: Look up the VIN on the NHTSA database or Acura’s recall site to see if any campaigns apply to your car.


• Software updates and service campaigns: Some infotainment and vehicle-system updates are released as campaigns or recalls and can address glitches or drivability concerns.


• Pre-purchase/vin-history checks for used purchases: If buying used, obtain a complete recall and service history to ensure all campaigns have been completed.

Staying current with recalls and dealer-initiated software updates is essential; many reported concerns are resolved through these official remedies. For peace of mind, prospective buyers should verify the latest information from NHTSA and Acura before purchase.

What reviews and owners say about overall reliability

Professional reviews typically highlight the 2020 RDX as a competitive, well-rounded option in the luxury compact SUV segment, with strong safety scores, a refined interior, and solid cargo space. Reliability and owner satisfaction are generally favorable, though the infotainment system and transmission feel have been cited as areas where some competitors outperform. As with any model year, maintenance history and adherence to recalls play a key role in long-term ownership experience.

Performance and features

The 2020 RDX benefits from a turbocharged engine and a ten-speed automatic transmission, delivering confident acceleration and composed highway manners. Standard safety features and driver-assistance tech contribute to strong safety ratings and overall value.

Summary

In sum, the 2020 Acura RDX is a solid choice in the luxury compact SUV class with generally positive reviews on reliability and safety. A subset of owners report infotainment glitches, transmission feel, and interior noises, but many of these issues are addressable through software updates or recalls. Before buying—especially used—verify recall status for the specific vehicle and ensure any open campaigns have been completed.

Bottom line: if you prioritize a well-equipped cabin, strong safety features, and reliable daily usability, the 2020 RDX remains a competitive option, with the caveat that you should check for open recalls and service updates to avoid potential quirks.

What year of Acura RDX to stay away from?

The Acura RDX years to avoid are generally the 2015, 2019, and 2021 models due to significant issues. The 2019 is often cited as the worst, especially the first model year of the third generation, with problems like engine stalling and power loss. Other years with notable problems include the 2013, 2014, and 2018. 
This video discusses common problems with the Acura RDX, including potential engine, transmission, and electrical issues: 59sHey, ask your dadYouTube · May 24, 2025
Years to be cautious about

• 2013-2015: These years can have transmission issues like rough shifting and slipping, and some models may have engine oil leaks. 
• 2015: In addition to transmission problems, this model year had issues with airbags and the soy-based wiring insulation attracted animals. 
• 2018: Reported transmission problems and potential engine issues like head gasket or timing chain problems have been noted. 
• 2019: This is widely considered the least reliable model year, particularly because it was the first year of a new generation. Owners have reported engine stalling, power loss, and issues with the rear glass shattering. 
• 2021: This year experienced issues with the transmission, brakes, and engine stalling due to a potential intercooler design flaw that could let moisture into the engine. 

What to do if buying used

• Thoroughly inspect any used model for the specific issues mentioned above. 
• If considering one of these years, have a trusted mechanic perform a pre-purchase inspection. 
• Check for service records and recall history. 

This video demonstrates how to inspect an Acura RDX for potential issues, including engine oil leaks and suspension problems: 58sBCauto_YouTube · Aug 21, 2024

Is the 2020 Acura RDX a good car?

More charismatic than its predecessor, can be engaging to drive, good value proposition. Interior fails to feel luxurious, clumsy transmission shifts, unpleasant brake-pedal feel. A more affordable and bold-looking alternative to typical compact-luxury crossovers.

What are the common problems with 2020 RDX?

Owner Reported Trouble Spots

• In-car Electronics. Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
• Body Hardware.
• Fuel System/Emissions.
• Electrical Accessories.
• Exhaust.
• Paint/Trim.
• Noises/Leaks.
• Transmission Major.

What is the lawsuit against the Acura RDX?

In the case, plaintiffs alleged that America Honda Motor Co., Inc. (“AHM”) knowingly sold its 2019-2020 Acura RDX vehicles with defective infotainment systems that behaved erratically, malfunctioned, and repeatedly froze, thereby distracting the driver and posing a safety hazard.