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How do I reset my Chevy screen?

Resetting your Chevy infotainment screen can quickly fix freezes, lag, or unresponsiveness. You can perform a quick soft reboot, a full factory reset through the settings, or, as a last resort, a hardware reset. The exact steps can vary by model and year, so adapt them to what your vehicle offers.


The Chevy infotainment system (often called MyLink or Infotainment) has evolved across model years. Most recent Chevrolets provide two main reset options: a non-destructive soft reboot to restart the system, and a factory data reset that returns the screen to its original settings. If the screen is completely unresponsive, a reboot steps or a vehicle power cycle usually resolves the issue; more drastic measures should be avoided unless necessary and performed with care.


Soft reset: Quick reboot


A soft reboot restarts the infotainment system without erasing saved data or preferences. It’s the first remedy to try when the screen is slow, sticky, or not responding.


Follow these common soft reset steps. If your model presents different menu labels, choose the closest equivalent.



  1. With the ignition on or in accessory mode, press and hold the Power/Volume knob for about 10 seconds until the screen goes dark and the system restarts.

  2. If the screen doesn’t restart automatically, look for a restart option in the Settings menu. Navigate to Settings > System (or similar) > Restart/Reboot and confirm.

  3. Wait for the system to finish rebooting and return to the home screen, then check if responsiveness improves.


In some vehicles, the reboot option may appear under Settings > System > Master Reset or a simple “Restart System” entry. If you don’t see a restart option, the power-button hold method is your most reliable soft reset.


Factory reset: Restore to factory defaults


A factory reset wipes the infotainment system’s custom settings, Bluetooth pairings, saved destinations, and personalized preferences, returning it to the state it was in when new. Use this option only if soft resets don’t resolve the issue or if you want a clean slate. Note that you will need to re-pair phones and reconfigure certain settings after the reset.


Typical factory reset steps (may vary by model/year):



  1. From the main screen, open Settings.

  2. Choose System (or General) and select Master Reset or Factory Data Reset.

  3. Confirm that you want to erase data. The system will restart automatically.

  4. After the reset completes, re-pair your phone and re-enter desired settings and presets.


If your vehicle’s interface uses slightly different wording (for example, “Restore Factory Settings” or “Factory Data Reset”), follow the closest match and confirm when prompted. A factory reset can resolve persistent software glitches that don’t respond to a soft reboot.


Model-specific notes


Chevrolet models and years differ in their infotainment interfaces. Newer GM systems (Infotainment 3/4 and later) tend to place reset options under Settings > System. Older MyLink setups may label them differently or require a slightly different navigation path. Always consult your owner’s manual for the exact sequence for your car’s year and trim, or contact a Chevrolet dealer for guidance.


Additional tips and when to seek help


If the screen remains unresponsive or the system behaves unpredictably after resets, you may be dealing with a deeper software or hardware issue. Check for available software updates (often listed as Software Update or System Update in Settings) and install if prompted. If problems persist, schedule service with your dealer; ongoing infotainment faults can sometimes indicate a need for module replacement or wiring inspection.


Summary


Resetting your Chevy infotainment screen can usually be done with a quick soft reboot or, if necessary, a factory data reset. Soft resets restart the system without erasing data, while factory resets wipe personal settings and Bluetooth connections, requiring reconfiguration afterward. If issues persist after resetting or if the screen is completely unresponsive, consult your owner’s manual for model-specific instructions or contact a Chevrolet dealer for assistance.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.