How unreliable is the Chevy Cruze?

On balance, the Chevy Cruze is generally average in reliability for a compact sedan, with some model years proving more troublesome than others. Your experience will depend heavily on the exact year, powertrain, and maintenance history.

What the data says about reliability

Reliability scores for the Cruze come from consumer surveys, recall databases, and owner reports. Across the board, the ratings vary by year and region, with earlier generations showing more problems in some powertrains than later ones, and non-US markets sometimes facing additional issues with diesel engines. Prospective buyers should cross-check year-by-year data and verify VIN-specific recall histories.

• Year-to-year variability: some model years are viewed as average-to-below-average for reliability, while others perform closer to the class average.


• 1.4L turbo oil consumption: several owners of early turbo engines reported higher-than-expected oil consumption, leading to service bulletins from GM; not all engines are affected.


• Transmission concerns: a portion of early six-speed automatics and some manual transmissions have had reliability complaints, including shifting quirks or failures in certain years.


• Infotainment/electrical glitches: MyLink and related electronics have shown glitches in some trims, particularly in mid-2010s models.


• Recalls and service campaigns: the Cruze has been subject to multiple recalls over its lifecycle; VIN-specific history is essential when evaluating a used car.

Taken together, the Cruze is not a standout for reliability in the compact segment, but it has many owners who report dependable service with proper maintenance. The key for buyers is to verify maintenance, recall work, and the specific powertrain history of any used example.

Reliability by generation

First generation (2011–2016)

In the original Cruze rollout, a few powertrains drew more attention for reliability problems, especially early turbo engines and some automatic transmissions. Maintenance histories and dealer-issued bulletins are important for this era.

• 1.4L turbo variants: oil consumption was reported in some 2012–2014 models; GM issued guidance and warranty actions on affected units.


• Automatic transmissions: some owners reported rough shifts or failure in older six-speed automatics; not ubiquitous but a notable risk in certain builds.


• Electrical/electronic hiccups: infotainment and sensor-related glitches appeared with several trims.

For buyers, the best protection is a full service history, confirmation that any oil-consumption concerns were addressed under warranty, and a clean bill on the transmission condition.

Second generation (2016–2019)

The 2016 redesign improved interior quality and needed fewer major powertrain failures. However, some issues persisted for certain owners, and the model year range still requires careful inspection.

• 1.4L turbo oil consumption continues to appear in a subset of engines; early 2016–2017 cars are sometimes cited in forums for this.


• Infotainment glitches: MyLink and related screens could freeze or reboot; GM issued software updates in some model years.


• General reliability: overall reliability ratings tend to be around average for the class, with notable improvements over the first generation but not a pristine record.

Overall, the second generation offers more reliability stability, but buyers should verify software updates and maintenance history for the infotainment and powertrain systems.

Buying guidance for a used Cruze

When shopping for a used Cruze, use a checklist to minimize risk. Here are the key checks to perform before you buy.

• Check maintenance records: confirm regular oil changes and any engine-related warranty work on the turbo engine.


• Verify recall completion: inspection or service receipts for any NHTSA-reported recalls or GM service campaigns.


• Test drive the transmission: ensure smooth, consistent shifting in all gears and at various speeds; listen for clunks or hesitations.


• Inspect the infotainment system: confirm that the MyLink system powers on reliably and stays responsive.


• Look for leaks and wear: inspect for oil leaks around the engine and under the car; check brake components and tires for even wear.

Conclusion: A well-maintained Cruze with a documented service history is a better bet, regardless of generation, than one with gaps in maintenance or an incomplete recall history.

Bottom line for buyers

Expect average reliability by class, with potential issues tied to the 1.4L turbo engine and certain early transmissions in older model years. For a used Cruze, prioritize a thorough maintenance and recall history, a test-drive that covers powertrain behavior, and a clean electrical system. Newer second-generation models tend to be the safer bet within the Cruze lineup.

Summary

The Chevy Cruze offers solid value and average reliability for a compact sedan, but its reputation is mixed by year and powertrain. Oil-consumption concerns on some 1.4L turbo engines, transmission quirks in older builds, and infotainment glitches have colored owner experiences, particularly in early 2010s models. Prospective buyers should research the specific year, inspect maintenance and recall histories, and consider a pre-purchase inspection to minimize risk.

What year to avoid Chevy Cruze?

Years to avoid for a Chevy Cruze include the initial 2011, 2012, 2013, and 2014 models due to widespread issues like transmission and engine problems, coolant leaks, and electrical failures. The 2016 model should also be approached with caution as it was the first year of a new generation and had some reliability concerns.
 
This video discusses the common problems with the first generation Chevy Cruze: 56sAlex The Car DoctorYouTube · Oct 27, 2023
Years to avoid

• 2011-2014: This first generation is plagued with issues, particularly with transmission and engine failures, coolant leaks, and electrical problems. The 2011 model is often cited as particularly problematic. 
• 2016: As the first year of the second generation, it had some growing pains and reliability issues, including problems with the redesigned Ecotec engine and overall build quality. 

Potentially problematic years 

• 2017-2018: While better than earlier years, some owners still report issues, including transmission problems, leaks, and electrical issues.
• 2013: This model year is noted for significant electrical problems with systems like tire pressure sensors and infotainment, in addition to transmission issues. 

What this means for potential buyers

• Check maintenance history: A well-maintained Cruze from one of these years might still be a good purchase, but a poorly maintained one is more likely to cause major problems down the line. 
• Inspect carefully: Be especially thorough during a pre-purchase inspection, looking for signs of the common problems listed above. 
• Prioritize later models: If possible, it is best to stick to the later models, particularly the final 2019 model year, which is generally considered the most reliable. 

Is the Chevy Cruze a dependable car?

The Chevrolet Cruze has a mixed reliability record, with some model years performing much better than others. While it is considered a reliable car when properly maintained, certain years are known for significant issues such as transmission failure, coolant leaks, and electrical problems, particularly those with the 1.4-liter turbocharged engine. The most reliable model years tend to be the later ones, like 2019, while earlier years like 2011, 2012, and 2014 are generally considered less reliable. 
You can watch this video to learn about common Chevy Cruze issues: 58sSimple Mechanic AdviceYouTube · Oct 31, 2024
More reliable model years 

• 2019: Often cited as the best model year, with a high reliability rating. 
• 2018: Also rated well, though with more reported complaints than 2019. 

Less reliable model years to avoid

• 2011-2012: These years are frequently mentioned for transmission failure and coolant leaks.
• 2014: Known for issues including transmission problems, water pump failure, and electrical issues.
• 2013: Has a history of electronic system failures, oil leaks, and transmission problems. 

Common issues to watch for

• Engine: The 1.4-liter turbocharged engine is associated with blown head gaskets and coolant leaks. 
• Cooling system: Overheating can occur, and a common failure point is the water pump on models with higher mileage (90K+). 
• Electrical: Some owners report issues like the car starting itself unexpectedly or shutting off while driving. 
• Transmission: Slipping or failure is a common complaint in certain model years. 

Important considerations

• Maintenance is key: Proper and regular maintenance, especially oil changes, can significantly impact reliability. 
• Get a pre-purchase inspection: It is highly recommended to have any used model checked by a qualified mechanic before purchasing. 
• Check the vehicle history: Always review the vehicle's history report and maintenance records. 

How long will a Chevy Cruze last?

A Chevy Cruze can last anywhere from 175,000 to over 250,000 miles, with some owners reporting even higher mileage, but this is heavily dependent on proper and consistent maintenance. Common issues that can affect the lifespan include problems with the PCV valve and coolant leaks, but the engine and transmission are generally considered durable if they receive regular fluid changes and tune-ups. 
Factors influencing lifespan

• Maintenance: Regular oil changes, fluid flushes, and other scheduled maintenance are crucial for maximizing the Cruze's lifespan. 
• Common problems: Owners frequently report issues with the PCV valve, valve cover gasket, and water pump, so be prepared for potential repairs. 
• Driving habits: Driving style can impact longevity. Gentle driving and avoiding harsh conditions can lead to longer life, while hard driving can shorten it. 
• Model year: Some model years and engine types may be more reliable than others, with some users recommending the 1.4T engine over the 1.8L. 

Achieving high mileage

• Use quality fluids: Using high-quality synthetic oil and changing it regularly, as recommended or even more frequently than the oil life monitor suggests, can help. 
• Change transmission fluid: Regularly changing the transmission fluid is also important for long-term durability. 
• Replace worn parts: Be proactive in replacing parts like water pumps and coolant hoses as they age, which can prevent more serious and costly issues down the road. 

What is the common problem with Chevy Cruze?

Common Chevy Cruze problems include coolant leaks from plastic components like the water pump and thermostat housing, and engine issues such as misfires, oil consumption, and turbocharger problems. Owners also report problems with transmission shifting and electrical system failures. 
This video explains the common problems with the Chevy Cruze, including the turbocharger, ignition coils, and cooling system: 44sDanielJaegerFilmsYouTube · Jul 25, 2021
Engine and cooling system 

• Coolant leaks: The cooling system is a major weak point, often due to plastic parts in the thermostat housing, water outlet hose, and water pump that can crack and leak. 
• Faulty water pump: The water pump is a frequent failure point, often leading to coolant leaks and overheating. 
• Engine misfires: This can be caused by faulty coil packs or spark plugs. 
• Oil consumption and smoke: Problems with the PCV valve and air check valve can lead to excessive oil consumption and blue exhaust smoke. 
• Turbocharger issues: Turbochargers can fail, especially if oil changes are missed, with problems like cracked wastegates or a failing actuator arm. 

You can watch this video to learn more about the common problems with the Chevy Cruze's engine, including the thermostat and PCV system: 50scar PROblemsYouTube · Jun 17, 2022
Transmission and electrical

• Transmission problems: Owners report harsh shifting, rough shifting, and failure to engage gears. 
• Electrical failures: The electrical system is a frequent source of issues, including faulty power seats and the computer panel shutting off unexpectedly. 
• Brake failure: Some model years have reported issues with the brake system. 

This video discusses common transmission issues in the Chevy Cruze: 1mLemon Law AssistYouTube · Aug 5, 2023
Other common problems

• Suspension and steering noises: Clunking noises from the front suspension are common.
• Sticking windows: Side windows may stick in the closed position.
• Leaky taillights: Some models are prone to water leaking in through the taillight assemblies.