Is Lexus Connect free?
Lexus Connect is not entirely free. New Lexus vehicles typically include a trial period for connected services, after which ongoing access generally requires a paid subscription. Terms vary by model, year and market.
What Lexus Connect offers
The core features of Lexus Connect cover remote vehicle control, status updates, and safety/location tools accessible through the Lexus app. Availability varies by model and region.
- Remote services such as remote start/stop, lock/unlock, and destination sending to the in-car navigation system.
- Vehicle status and health information, including fuel level, mileage, and maintenance reminders.
- Location-based tools like vehicle locate, geofencing alerts, and stolen vehicle locator where offered.
- Maintenance scheduling, service reminders, and vehicle health reports to help plan service visits.
- Integration with the Lexus app for iOS and Android to control and monitor the car remotely.
Features and availability can differ by Lexus model, trim level, and country, and some items may be part of a temporary trial rather than a permanent free feature.
Pricing and trials
Most Lexus models sold in major markets include a period of complimentary access to Connected Services. After the trial period ends, ongoing use generally requires a paid subscription, with pricing that varies by service tier and region.
- Trial period length: Commonly around 12 months for new vehicles in the United States and other regions, but this can vary by market and model.
- Post-trial pricing: Subscriptions are typically billed monthly or annually, depending on the plan and market.
- Service tiers: You may be able to choose from different levels (for example Remote Connect, Safety Connect, and Service Connect), each with its own price and feature set.
- Pricing ranges: Individual service fees often run modestly in the low double-digits per month, or comparable annual rates, though exact prices vary by country and promotions.
- Free features: Some basic information (like vehicle status) may be accessible without a subscription in some regions, but full remote control and safety features usually require a paid plan.
For your specific vehicle, check the Lexus app, the vehicle’s information display, or contact a local dealer to confirm whether you’re in a trial period and what the current rates are for your model and location.
Managing your subscription
After the trial period, you can manage or renew your Lexus Connect subscription via the Lexus app, the official website, or through your dealership. Steps typically include verifying your vehicle, selecting a plan, and choosing billing options.
- Verify current status: Open the Lexus app or the Connected Services section in your vehicle’s infotainment system to see whether you’re in a trial or need to subscribe.
- Select a plan: Review available service tiers and pick the one that match your needs (Remote, Safety, etc.).
- Billing options: Choose monthly or annual billing where available, and review any auto-renew settings.
- Cancel or modify: If you don’t want to renew, follow the cancellation steps in-app or contact your dealer for assistance.
- Support: If you have issues, reach Lexus customer support or your dealership for guidance on switching plans or troubleshooting.
Note that cancellation policies, refunds, and data access rights can differ by region and service, so confirm terms at the time of upgrading or downgrading your plan.
Conclusion
In short, Lexus Connect is not universally free. You typically get a trial period with a new vehicle, after which a paid subscription is required to maintain full functionality. The exact features, durations, and prices depend on your location, model year, and chosen service tiers. Always verify with your local dealer or the Lexus app for the most current terms.
Summary: Lexus Connect offers a suite of remote and safety features that are usually free for a limited trial after purchase, with ongoing access requiring a paid subscription. Costs and availability vary by market, so check your vehicle’s documentation or contact a dealer for precise details.
