Is there a recall on Dodge Durango software?

Yes. There have been recalls tied to software on Dodge Durango models, but whether your vehicle is affected depends on its model year and VIN. To confirm, check the VIN against official recall databases and contact a dealer for the remedy if needed.

Understanding the recall landscape for the Durango

Over the years, Dodge Durango SUVs have been subject to multiple recall campaigns that involved software-related fixes. These campaigns can target different systems, from engine and transmission control modules to infotainment or safety-related software. Because recalls are assigned by model year and VIN, not every Durango is affected, and the remedy is provided at no cost to the owner.

Why software recalls occur

Software-related recalls usually arise from bugs, calibration mismatches, safety-critical control logic, or cybersecurity concerns that could affect how the vehicle responds in certain driving conditions. The fixes typically involve updating or recalibrating software in one or more modules.

How to check if your Durango is affected

Use these steps to verify current recall status for your Durango and avoid unnecessary service visits.

• Locate your VIN (Vehicle Identification Number). It is usually visible on the driver’s side dashboard and the driver’s door jamb, and it appears on your vehicle title and registration.


• Visit the official recall lookup tools: the NHTSA SaferCar.gov VIN lookup or the Stellantis/Chrysler recall portal for your region. You can also call the NHTSA hotline for help.


• Enter your VIN to retrieve active and completed recalls, along with the remedy details and timing.


• Review the results to see if a software-related recall is listed and whether a dealer visit is required to implement the fix.

Checking the VIN is the only reliable way to know if a specific Durango is under an active recall; if a recall exists, the repair should be performed at no cost at an authorized dealer.

What to do if your Durango is under recall

If the VIN check shows an active recall, take these steps to ensure prompt resolution and safety.

• Contact an authorized Dodge/Chrysler dealer to schedule the recall service. Software updates are typically performed during a single service appointment, and there is no charge to the owner.


• Ask for an estimated service time, and confirm that only the specified recall remedy will be performed (you can request a copy of the recall notice and service bulletin).


• After the service, request confirmation of completion and a record in your vehicle’s service history. If you notice any continuing issues, report them to the dealer and the recall administrator.

Remember, recalls are mandatory improvements backed by the manufacturer, and the repair is provided free of charge. If you don’t see a recall on your VIN but suspect a software issue, discuss it with your dealer; there could be other service campaigns or updates not labeled as recalls.

Summary

Software-related recalls for the Dodge Durango are not unusual across model years, but the specific campaigns depend on your vehicle’s VIN. The safest path is to verify via official VIN lookup tools (NHTSA and Stellantis) and to act promptly if a recall exists. Dealers will perform the necessary software updates or recalibrations free of charge, helping to maintain safety and reliability.

Is there a recall on Uconnect?

There have been multiple Uconnect recalls, including a large 2015 security vulnerability recall that affected 1.4 million vehicles and required a software update, and more recent issues like a 2024 Jeep Wrangler 4xe update causing performance problems. Depending on the recall, a solution involves getting a software update at a dealership or via a mailed USB drive. For ongoing issues or other recalls, you can check for recalls by VIN on the FCA US dealer website and contact a dealership for service.
 
You can watch this video to learn how to update your Uconnect system: 57sUconnect®YouTube · Sep 1, 2015
Past Uconnect recalls

• 2015 Security Vulnerability: Fiat Chrysler Automobiles (FCA) issued a recall for 1.4 million vehicles due to a security vulnerability in the Uconnect system that could be exploited by hackers. 
  • Affected vehicles: 2014-2015 Dodge Durango, 2015 Chrysler 200, 2015 Chrysler 300, 2015 Dodge Charger, 2015 Dodge Challenger, and 2013-2015 Ram 1500 trucks. 
  • Solution: FCA mailed USB drives with a software patch to owners, and a dealer update was also available. 
• 2024 Jeep Wrangler 4xe Update: Some 2024 Jeep Wrangler 4xe models with the larger Uconnect screen experienced drivability issues and other problems after a recent software update. 
  • Solution: Dealerships are working to identify the problem and awaiting guidance from Jeep for a fix. 

This video explains the Uconnect screen problems: 35sFixbookYouTube · Aug 27, 2025
How to find out if your vehicle is affected and get an update

1. Check for recalls: You can check for vehicle-specific recalls by using your Vehicle Identification Number (VIN) on the FCA recall lookup page. 
2. Contact a dealership: Schedule an appointment with a certified dealer for a software update. 
3. Use a USB drive: In some cases, you can download the software update to a USB drive and install it yourself, but you need to be parked during the process. 
4. Consult the owner's manual: If you encounter issues with your Uconnect system, consult your owner's manual for specific troubleshooting steps. 

How do I reset my Dodge Durango computer?

To reset a Dodge Durango's computer, you can perform a battery disconnect for a hard reset, which involves disconnecting the negative battery terminal for at least 15 minutes, or perform a Uconnect system reset by pressing and holding buttons on the touchscreen or dashboard. 
Hard reset (battery disconnect)
This method clears the main engine control unit (ECU) and should be performed with caution, as it will erase your radio presets and other settings. 

• Locate the battery: Find the vehicle's battery.
• Disconnect the negative terminal: Use a wrench to loosen the nut on the negative (black) terminal and pull the cable off. 
• Drain residual power: Turn on the headlights or press the brake pedal to drain any remaining electricity from the capacitors. 
• Wait for 15 minutes: Disconnect the terminal and wait for at least 15 minutes to ensure all power is drained. 
• Reconnect the battery: Reconnect the negative terminal and tighten the nut. Always reconnect the positive terminal first, then the negative terminal last. 

Uconnect system reset 
This method resets the touchscreen and infotainment system without erasing all of your vehicle's settings. 

• Soft reset (for minor issues): Press and hold the power button on the Uconnect screen for about 10 to 15 seconds until it restarts. 
• Hard reset (for more significant issues):
  • Press and hold the "temp up" and "temp down" buttons simultaneously for at least five seconds. 
  • Alternatively, press and hold the volume and tuner knobs at the same time until the screen turns off and reboots, according to this YouTube video. 
  • Navigate to the menu that appears, choose "Reset," and wait for the system to reboot. 
  • This will erase your personal data, such as pairings and settings. 

What is the recall on the Dodge Durango?

Recent Dodge Durango recalls include issues with the rear spoiler on 2021-2023 models, a potential rollaway risk on 2018-2019 models due to an ABS software problem, and a shifter boot issue on 2023 models that could cause a sudden loss of drive power. Depending on the model year and the specific problem, the fixes include inspecting or replacing the rear spoiler, a software update for the ABS control module, or replacing the shifter boot. To check if your specific vehicle is affected, use the National Highway Traffic Safety Administration (NHTSA) or Chrysler's recall websites and enter your VIN. 
This video explains a recent Dodge Durango and Jeep Grand Cherokee recall for a software glitch: 1mTK's GarageYouTube · Nov 13, 2024
Recall details

• 2021-2023 Dodge Durango (Spoiler): The rear spoiler may detach due to improper alignment, creating a road hazard. Dealers will inspect and replace the spoiler. 
• 2018-2019 Dodge Durango (ABS/ESC): A software malfunction in the anti-lock brake (ABS) control module could disable the electronic stability control (ESC) system, potentially causing the vehicle to roll away when parked. A fix is being worked on, and owners will be notified when parts are ready. 
• 2023 Dodge Durango (Shifter Boot): The instrument panel-mounted shifter boot may interfere with the shifter, which can cause the vehicle to lose drive power. Dealers will replace the shifter boot. 

How to check your specific recall status

• Visit the Dodge Durango recalls page on the RepairPal website and enter your vehicle's VIN.
• Alternatively, use the NHTSA recall checker or the Chrysler recall checker.
• You should also receive a recall notice by mail if your vehicle is affected and a repair is available. 

What is the most common problem with Dodge Durangos?

Transmission Problems
Transmission issues are common in 2021-2025 Dodge Durango models. Many owners report hard shifting, transmission slipping, and overheating.