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What are the changes in the 2024 UX?

The user experience (UX) landscape has undergone significant changes in recent years, and 2024 is no exception. As technology continues to advance and user expectations evolve, the UX design community has responded with innovative approaches that prioritize personalization and accessibility. In this article, we'll explore the key changes in UX that are shaping the digital landscape in 2024.


Personalized Experiences Tailored to Individual Needs


One of the most notable shifts in UX in 2024 is the increased focus on personalization. Businesses are now leveraging advanced data analytics and machine learning to create highly customized experiences for their users. This means that the content, layout, and functionality of digital platforms are dynamically adjusted based on individual user preferences, browsing history, and behavioral patterns.


By understanding the unique needs and preferences of each user, companies can deliver more relevant and engaging experiences, ultimately improving user satisfaction and loyalty. This personalization extends beyond the website or app, with smart devices and IoT (Internet of Things) integrations further enhancing the personalized experience.


Accessibility at the Forefront of UX Design


Another significant change in UX in 2024 is the heightened emphasis on accessibility. Designers and developers are now prioritizing inclusive design principles to ensure that digital experiences are accessible to users with diverse abilities. This includes implementing features such as screen readers, closed captions, high-contrast modes, and keyboard navigation, among others.


By making digital platforms more accessible, businesses are not only improving the user experience for individuals with disabilities but also creating more inclusive and equitable experiences for all users. This shift towards accessibility is driven by both regulatory requirements and a growing awareness of the importance of inclusive design.


Seamless Omnichannel Experiences


In 2024, UX design is also focused on creating seamless omnichannel experiences. Users expect a consistent and cohesive experience across multiple devices and touchpoints, whether they're accessing a website, mobile app, or physical store. This requires a deep understanding of user journeys and the integration of various digital and physical channels.


By ensuring a smooth and unified experience across all touchpoints, businesses can enhance user satisfaction, increase engagement, and foster stronger brand loyalty. This shift towards omnichannel UX design is driven by the growing prevalence of multi-device usage and the need for a cohesive brand identity.


Conclusion


The changes in UX design in 2024 reflect the evolving needs and expectations of digital users. By embracing personalization, accessibility, and omnichannel experiences, businesses can create more engaging, inclusive, and user-centric digital platforms. As technology continues to advance, the UX design community will undoubtedly continue to innovate and adapt to meet the ever-changing demands of the digital landscape.

Is UX design oversaturated in 2024?


The UX job market outlook for 2024: Key takeaways
The UX job market has not reached the point of saturation. Skilled UX designers continue to be in high demand, with many hiring managers struggling to find top-quality candidates. UX job postings have decreased since 2022.



Is Lexus discontinuing the UX?


Yes, Lexus is discontinuing the UX, with production of the fully electric UX 300e ending in November 2025. Reports indicate that the hybrid and gasoline versions are also being phased out, with production ending in 2026, and a new hybrid version is likely to be developed to take its place. This is part of a larger product lineup refresh as Lexus shifts towards more electrified models. 
You can watch this video to learn more about the discontinuation of the Lexus UX: 58sLSFTYouTube · Dec 27, 2024

  • Electric model: The fully electric UX 300e will have its production end in November 2025. 
  • Hybrid/Gasoline models: The gasoline and hybrid versions are also being discontinued, with production expected to end in the 2025 fiscal year (March 2026). 
  • Replacement: A new hybrid version of the UX is likely in development, though a direct successor has not been officially announced. The new model is expected to be part of a broader strategy to simplify the product lineup and move towards electrification. 

This video shows the features of the new 2026 Lexus UX: 48sNext-Gen CarYouTube · Nov 4, 2025



How does the 2025 UX compare to the 2024 model?


2024 vs 2025 Lexus UX Hybrid
The new UX300h succeeds the previous model, the UX250h, by introducing a more powerful hybrid system. As its new name suggests, it offers enhanced performance, with its horsepower rising from 181 to 196, due to the advanced electric motors and a fresh lithium-ion battery pack.



What is the best year for the Lexus UX?


The best Lexus UX years are generally considered to be 2021 and later for features, and 2022 for being a well-rounded model before major updates. The first model year, 2019, is also a good option, offering the entry-level experience and solid fuel economy, but lacks later tech. 
Why these years are recommended 
This video reviews the 2025 Lexus UX 300h and highlights its key features: 37sAuto Buyers Guide | Alex on AutosYouTube · Jun 3, 2025

  • 2022: A great used option because it's a sweet spot between newer models and the initial launch years. It features most of the tech from later years but is often at a lower price point. Blind-spot monitoring and rear cross-traffic alert became standard on all trims starting in 2021, and the 2022 model year also saw minor interior and exterior color updates. 
  • 2021: The addition of blind-spot warning and rear cross-traffic alert as standard equipment across all trims makes this a strong choice. 
  • 2019: While it's the first model year, it's still a solid recommendation. It was the first year of the hybrid-only model, and the initial release offered a good balance of fuel economy and luxury at an entry-level price point. 

Other years to consider
  • 2023: Introduced a touchscreen system that replaced the older touchpad, and made the UX hybrid-only. 
  • 2024: Saw the discontinuation of the petrol-only UX 250h and the introduction of the more powerful and efficient UX 300h hybrid powertrain. 
  • 2025: Features a new generation hybrid system and Lexus' Safety System+ 3.0 as standard equipment across all trim levels. 


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.