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What is the major problem of Lexus ES 350?

The major problem most commonly reported for the Lexus ES 350 is transmission-related: rough shifting, hesitation, or occasional failure, especially in older model years. While the ES 350 is renowned for reliability, this issue has been the focal point for owner feedback and reliability reviews.


Despite this concern, the ES 350 generally earns strong reliability ratings, and many owners report decades of trouble-free service with proper maintenance. This article breaks down the most frequently cited problems, how they vary by generation, and practical steps buyers can take to minimize risk when shopping for a used ES 350.


What problems are most commonly reported?


Below are the issues most often mentioned by ES 350 owners and reliability sources. These items are not universal, but they represent the major trouble spots that tend to appear more frequently than others.



  • Transmission issues: rough or harsh shifting, hesitation on acceleration, and, in some cases, transmission failure, particularly in older ES 350 models with the six‑speed automatic transmission.

  • Engine performance concerns: occasional misfires or rough idle linked to ignition coils, spark plugs, or fuel injectors on some 2GR‑FE engines.

  • Oil leaks and consumption: leaks around valve cover gaskets or other seals can occur, especially in higher‑mileage cars, leading to visible oil spots or higher consumption.

  • Suspension and steering wear: front suspension components such as control arms, bushings, and ball joints can wear with mileage, producing clunks, imprecise steering feel, or uneven tire wear.

  • Electrical and infotainment glitches: navigation and touchscreen systems can become unresponsive or reset, and Bluetooth pairing or software updates may require attention in certain model years.


These common issues vary by model year and maintenance history. Regular service and prompt attention to any warning lights can mitigate most problems, helping the ES 350 remain a dependable used-lcar option.


Model-year variations and what to check when buying used


If you’re shopping for a used ES 350, it’s helpful to know which years are more prone to certain problems and what checks can reduce the risk of buying a trouble-prone car.



  • Generation differences: Earlier ES 350s (from the late 2000s to early 2010s) show more reports of transmission behavior issues; later models generally benefit from refinements and updated software. Verify the exact year’s reliability track record for the specific vehicle you’re considering.

  • Transmission health: test drive to confirm smooth, decisive shifts without slipping or delay. If possible, obtain a dealer or independent inspection to review the transmission fluid condition, service history, and any lingering recall campaigns.

  • Engine and ignition: listen for any unexplained misfires, knocking, or roughness on cold starts. Check maintenance records for ignition coil and spark plug replacements and for fuel-system service.

  • Oil leaks and seals: inspect under the engine and around the valve covers for signs of fresh oil. A compression test can help determine overall engine health if there are signs of wear.

  • Electrical and infotainment: test all screens, navigation, Bluetooth, and voice commands. Confirm that software updates and recall-related fixes have been completed.

  • Recalls and service campaigns: run a VIN check to ensure all safety recalls have been addressed; this is especially important for airbag and related safety campaigns common across older luxury models.


In short, a thorough pre-purchase inspection focused on transmission, engine health, potential oil leaks, and up-to-date recalls can significantly reduce the risk of buying a problem ES 350.


Summary


The Lexus ES 350 remains celebrated for comfort, build quality, and long-term reliability. The most consistently reported major problem is transmission-related behavior in earlier models, but many issues are mitigated by attentive maintenance and careful model-year selection. Prospective buyers should prioritize a comprehensive inspection, verify maintenance history, and confirm that all recalls and software updates are complete. With due diligence, the ES 350 can continue to be a dependable, enjoyable luxury sedan.

What is the average life of a Lexus ES 350?


250,000–300,000 miles
Diagram: Lexus Longevity by Model Type

Lexus ModelEstimated Longevity
GX 460300,000+ miles
LX 570300,000+ miles
ES 350250,000–300,000 miles
RX 350250,000–300,000 miles



Which year is Lexus ES most reliable?


Buy: 2010-2012 Lexus ES
The 2010-2012 Lexus ES model years have been the crowning achievement for Toyota's luxury segment, as they're some of the most reliable luxury sedans available in the used car market.



What years to avoid Lexus ES 350?


You should avoid the 2007, 2008, 2011, 2013, 2014, and 2015 Lexus ES 350 models due to common issues like melting dashboards, engine/transmission problems, and other mechanical failures. While some later years also have specific reported problems, such as a hollow door design on some 2019 models that causes noise, the 2007-2015 period contains the most widely cited issues.
 
Years to avoid and common problems

  • 2007–2009: Prone to oil leaks, engine issues like blown head gaskets, and AC problems from a defective evaporator core. The 2007 model is particularly known for its melting dashboard. Transmission problems like rough shifting and hesitations are also common. 
  • 2011: Has a high number of complaints for various problems, including engine and transmission issues, as well as other mechanical failures. 
  • 2013–2015: Reportedly have issues with exploding sunroofs, engine stalls when turning, and door lock malfunctions. Some of these years also saw problems with ventilated seats and powertrain fluid leaks. 
  • 2019: Some owners reported that the doors feel hollow and let in a lot of road noise, a problem that was reportedly fixed around the 2020-2021 model years. 

Years that are generally considered more reliable
  • 2012: Often mentioned as a good year to buy. 
  • 2017–2019: Generally considered reliable with modern features. 
  • 2020 and later: The years following the 2019 model year are generally considered more reliable, with some specific minor issues such as the hollow doors on 2019 models being addressed in later models. 



What is the common problem in Lexus ES 350?


Common problems reported for the Lexus ES 350 include oil leaks, issues with the infotainment and navigation systems, a melting dashboard, and potential engine problems like blown cylinder head gaskets, especially in certain model years. Owners have also noted problems with brakes, window or sunroof malfunctions, and steering issues.
 
Engine and mechanical issues

  • Oil leaks: Leaks from the engine area, often due to faulty gaskets or seals, are frequently reported. 
  • Engine problems: Issues such as blown cylinder head gaskets (particularly in 2007-2009 models), ticking or knocking sounds, and general engine problems can occur. 
  • Brakes: Some owners report premature wear on brake pads and rotors, as well as vibration or pulsation during braking. 
  • Steering: Problems with the steering system have also been cited.
  • Transmission: Major transmission issues have been reported in some cases.

Electrical and infotainment problems 
  • Melting dashboard: This is a well-known issue on some models, where the dashboard material degrades and melts. 
  • Infotainment and navigation: Common complaints include issues with the infotainment system, GPS failures, and software problems. 
  • Windows and sunroofs: Some owners have reported that windows or the sunroof can open on their own. 
  • Airbags: There have been recalls for airbag issues, such as the passenger front airbag not deploying as needed. 

Other issues
  • Intended acceleration: Some drivers have experienced unintended acceleration. 
  • Wind noise: Intrusive wind noise, particularly at highway speeds, is noted by some owners of newer models. 


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.