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What is the most common problem with a Subaru Crosstrek?

The most common problem with the Subaru Crosstrek is related to the vehicle's suspension system. Many Crosstrek owners have reported issues with the car's suspension, particularly the front struts, which can wear out prematurely and cause a rough ride.

Suspension Issues in the Subaru Crosstrek

The Subaru Crosstrek is a popular compact crossover SUV known for its all-wheel-drive capability, versatility, and rugged design. However, one of the most frequently reported problems with this vehicle is related to its suspension system. Specifically, many Crosstrek owners have experienced issues with the front struts, which can wear out prematurely and lead to a number of problems.

The front struts in the Crosstrek are responsible for absorbing the impact of bumps and potholes, providing a smooth and comfortable ride. When these struts wear out, it can result in a rough, bouncy ride, as well as increased tire wear and even alignment issues. This problem is particularly common in Crosstreks that are driven on rough or uneven roads, such as those found in rural or off-road areas.

Symptoms of Suspension Problems

Some of the most common symptoms of suspension problems in the Subaru Crosstrek include:

Rough ride: The vehicle may feel "bouncy" or "jarring" when driving over bumps or uneven surfaces.

Uneven tire wear: The tires may wear down unevenly, with the outer edges wearing faster than the center.

Steering issues: The steering may feel loose or "wandering," making it difficult to keep the vehicle centered in the lane.

Noises: The vehicle may make creaking, popping, or other noises when going over bumps or when the suspension is under load.

If you are experiencing any of these symptoms in your Subaru Crosstrek, it is important to have the suspension system inspected and repaired as soon as possible to prevent further damage and ensure a safe, comfortable ride.

Addressing Suspension Issues

The most common solution for suspension problems in the Subaru Crosstrek is to replace the front struts. This is typically a straightforward repair that can be performed by a qualified mechanic. In some cases, other suspension components, such as the shocks or control arms, may also need to be replaced.

It is important to note that the cost of repairing suspension issues in the Crosstrek can vary depending on the extent of the damage and the specific parts that need to be replaced. However, addressing these problems promptly can help to prevent further damage and ensure a safe, comfortable ride for the long term.

What years of Subaru Crosstrek to avoid?

The 2013 and 2018 Subaru Crosstrek are generally considered years to avoid due to significant issues like engine stalling and electronic problems, respectively. Additionally, the 2016 model had complaints about drivetrain and infotainment systems, and while later models are generally better, the 2019 year had a number of recalls and issues with the engine control module (ECM).
Years to avoid

2013: Had issues with engine stalling, malfunctioning brake lights, and an ignition fob problem that could cause the car to start on its own.
2016: Reported issues with drivetrain vibrations and faulty infotainment systems.
2018: Has been the subject of multiple recalls and owner complaints, with issues including engine control module (ECM) stalling, battery drain, and in-car electronics not working properly.
2019: Had several recalls related to engine stalls caused by ECM software issues.

Years to consider instead

2014: Generally well-regarded, especially after the initial 2013 issues were addressed.
2017: Considered a safer bet than the years before or immediately following it.
2021: Often cited for good reliability, and the first year to get a more potent engine option.

What are the top issues with a Subaru Crosstrek?

Common Subaru Crosstrek problems include infotainment and electrical glitches (like screen freezes or connectivity issues), problems with the CVT (Continuously Variable Transmission) such as shuddering or delayed acceleration, and exterior issues like easily cracked windshields or fading paint. Some older models have specific issues, such as excessive oil consumption or engine problems.
This video discusses common problems with the Subaru Crosstrek, including issues with the transmission, engine, and electrical systems: 1mFuel ForceYouTube · May 5, 2025
Infotainment and electrical problems

Glitches: The infotainment screen can freeze, become unresponsive, or reboot unexpectedly.
Connectivity: Issues with Bluetooth connectivity and Apple CarPlay are frequently reported.
Other electronic issues: Malfunctions in driver-assist functions, the backup camera, and key fobs have been noted.
A/C system: Some owners report the A/C system intermittently failing to respond to settings.

Transmission and engine concerns

CVT issues: Many owners report shuddering, hesitation, or a droning noise from the CVT.
Engine noise: The engine can be loud during hard acceleration due to the CVT keeping RPMs high.
Oil consumption: Older models, particularly from 2012–2015, have reported excessive oil consumption.
Engine failure: Some older models experienced engine failure due to fractured valve springs, leading to recalls.

Exterior and interior issues

Windshield cracking: Some models are susceptible to windshields cracking easily under minor stress.
Paint and trim: Fading, peeling, or cracking paint and issues with exterior trim have been reported.
Rust: Some owners have reported issues with rust.
Interior rattles: Rattles from the A-pillars or behind the dashboard can occur.

What is the most reliable year of the Subaru Crosstrek?

The most reliable Subaru Crosstrek years are generally considered to be 2017, 2020-2022, and 2023. These years are often recommended because they are the last model years of a generation, meaning any initial design flaws have been addressed, or they have better reliability ratings compared to earlier years in their generation.
This video explains the reliability of different Subaru Crosstrek years: 56sTHE CARS GURUYouTube · Oct 22, 2025
Recommended model years

2017: The last model year of the first generation, with high reliability scores and few recalls.
2020-2022: Late production models of the second generation, which resolved some issues that plagued early second-gen years (like the 2018-2019 models).
2023: Generally seen as a reliable year, with high ratings and fewer issues reported.

Years to approach with caution

2013-2015: Early first-generation models with reports of engine oil usage.
2018-2019: The first years of the second generation, which had recalls and some software glitches.

Other considerations

2024 and newer: The 2024 model year benefits from a redesign and has high safety ratings. However, because it's a new generation, some sources suggest waiting for the 2025 model year to see if any initial kinks are worked out, say Facebook users.
Maintenance: For any used Crosstrek, a complete service history is important, especially for models with a continuously variable transmission (CVT), note Facebook users.

What is the lawsuit against the Subaru Crosstrek?

The class-action lawsuit that claimed Subaru's Starlink infotainment systems are defective has reached a final settlement. The agreement affects the 2018 Subaru Forester, 2018 Subaru Outback, 2018 Crosstrek, 2018 Legacy, 2017-2018 Impreza, and 2018 BRZ.

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.