What is the most common problem with the 2014 Ford Fusion?

The most commonly reported problem with the 2014 Ford Fusion is issues tied to the MyFord Touch infotainment system and related electrical glitches.

Leading problem: MyFord Touch infotainment and electrical system

Owners and reliability surveys point to the MyFord Touch system as the predominant trouble spot on the 2014 Fusion. The issues span a spectrum of software, touchscreen, and connectivity problems that affect daily use and overall reliability.

What it typically looks like

Below are the symptoms most frequently cited by owners and technicians. These patterns have been repeatedly logged across model years with similar hardware.

Before listing the common symptoms, note that these items reflect owner reports and dealership notes for the 2014 Fusion's infotainment suite.

• Unresponsive touchscreen or delayed response to taps and inputs


• Screen freezes, glitches, or unexpected reboots during use


• Bluetooth pairing drops or intermittent phone connectivity


• Navigation errors, missing map data, or delayed updates

These symptoms collectively point to a recurring electrical/software challenge within the MyFord Touch ecosystem on the 2014 Fusion.

Other recurring problems reported by owners

While infotainment problems are the most prominent, there are additional issues that have appeared with some frequency in owner forums and service records.

• Transmission: rough shifting, hesitations, or occasional shudder on certain 6-speed automatic transmissions and EcoBoost engines


• Electrical gremlins: intermittent battery drain, warning lights, sensor faults, and other dashboard glitches


• Steering/electrical assist concerns: rare reports of power steering quirks or assist issues in specific production runs

These concerns are less common than the infotainment problems but still notable for buyers and owners managing maintenance and warranty considerations.

What to check when buying a used 2014 Fusion

For prospective buyers, focusing on the infotainment and transmission systems can help gauge risk and potential repair cost. The following checks are especially useful when evaluating a used Fusion.

• Check service history for MyFord Touch software updates and any recall repairs


• Test the infotainment system comprehensively: touch response, voice control, Bluetooth, navigation accuracy, and screen stability


• Take a thorough test drive to evaluate transmission behavior: note any slipping, rough shifting, delays, or shudder


• Ask a dealer or independent shop to scan for fault codes related to the MyFord Touch system, electrical circuits, and transmission control modules


• Inspect for any open recalls or service advisories and confirm completion with documentation

While no used car is without risk, documenting these areas can help buyers anticipate maintenance needs and avoid unexpected repairs.

Summary

The 2014 Ford Fusion is most often flagged for MyFord Touch infotainment and related electrical glitches, a pattern echoed in owner reports and reliability assessments. Other recurring issues involve transmission behavior and broader electrical symptoms, though these are less common. Prospective buyers should prioritize a full service history, software updates, and a comprehensive test drive to gauge the extent of any problems and to plan for potential repairs.

What Ford Fusion to stay away from?

To avoid, steer clear of model years with high numbers of complaints, such as the 2011 and 2013 Fusions, which have significant issues with power steering and engine/fuel system problems, respectively. Additionally, the 2014 model had many recalls for safety-related components like brakes and steering. For later models, be wary of early Fusion Energi and hybrid models (especially 2013-2016) as they experienced some mechanical and transmission reliability issues, and some 2019-2020 Energi models were recalled for a power/charging issue. 
Years with significant issues

• 2011: Known for power steering failure and transmission problems, according to CarBuzz. 
• 2013: Had recalls for potential engine fires due to oil leaks and issues with the fuel delivery system. 
• 2014: Had a high number of recalls for various safety-critical parts, including brake hoses, steering wheels, and engine shutoffs, notes autopom!. 

Models with specific concerns

• Early Fusion Energi and Hybrid Models: The early second-generation models (2013-2016) had some mechanical and transmission reliability issues, but reliability improved in later years. 
• 2019-2020 Fusion Energi: A recall was issued that disabled the charging ability, though this will be fixed for free. 
• 2014 Fusion with 1.5L EcoBoost: This engine can have problems with coolant intrusion leading to engine failure, says this Facebook post. 
• 2013-2018 Fusions (including some 2019-2020 Energi models): Some are affected by a recall where the front brake hoses may rupture, as listed on Kelley Blue Book and RepairPal. 

Key factors to check

• Engine problems: Be aware of the specific engine in the model you are considering. The 2.5L engine is generally considered reliable. 
• Hybrid/Energi models: While generally reliable, later hybrids can have some mechanical updates that improve transmission reliability. Be wary of older models, especially 2019-2020 Energi models, as they were part of a recall affecting the charging capability. 
• Recalls: Always check if a specific vehicle has been subject to recalls using its VIN before purchasing, say Kelley Blue Book and RepairPal. 

What are the recalls on a 2014 Ford Fusion?

The 2014 Ford Fusion has several recalls, including issues with the transmission shifter cable bushing, the brake lights potentially staying on, and steering wheel bolt corrosion. Other recalls have involved the front brake flexible hose and Powertrain Control Module (PCM) reprogramming. To check if your specific vehicle is affected and to schedule repairs, use the Ford Owner Support website with your Vehicle Identification Number (VIN).
 
You can watch this video to learn about the Ford Fusion steering wheel and transmission recalls: 59sFord Boss Me - Auto / Politics / Family YouTube · Sep 28, 2019
Key recalls for the 2014 Ford Fusion

• Transmission shifter cable bushing: The bushing that connects the shifter cable to the transmission may degrade and detach, causing issues with shifting gears. 
• Brake lights: The brake lights may not turn off because of a component that can corrode in hot weather. This could confuse other drivers. 
• Steering wheel bolt: The bolt that secures the steering wheel may loosen over time, potentially leading to the steering wheel detaching. 
• Front brake flexible hose: This is another recall with an incomplete remedy. 
• Powertrain Control Module (PCM) reprogramming: A recall exists to reprogram the PCM. 

How to check your vehicle's recall status

• Visit the Ford Recall site.
• Enter your Vehicle Identification Number (VIN) to see if your specific car is included in any recalls.
• If your vehicle is affected, contact a Ford dealer to schedule a free repair appointment. 

What year fusions have transmission problems?

The recall affected 2013 – 2016 Fusions. In addition to the official recall, many Ford Fusion owners have reported serious transmission issues at relatively low mileage.

Is the 2014 Ford Fusion a reliable car?

The 2014 Ford Fusion's reliability is considered average, with a reliability rating of 4.0 out of 5.0 from RepairPal. However, it is important to be aware of specific potential problems, particularly those related to the automatic transmission, which experienced issues in model years 2012-2014. Common complaints also include the infotainment system, brakes, and a recall for a faulty transmission shifter cable bushing. 
Strengths

• Overall reliability: Generally considered reliable with average ownership costs and repair frequency/severity compared to other vehicles. 
• Engine: With proper maintenance, particularly regular oil changes, the 2014 Fusion is expected to last for many miles. 
• Hybrid models: Hybrid versions are praised for good fuel economy and longevity. 

Common problems and considerations

• Transmission: The automatic transmission has been a significant issue for 2012-2014 models, with owners reporting harsh or delayed shifting and oil leaks. 
• MyFord Touch infotainment system: Some owners have had issues with the infotainment system, though it may be a matter of user familiarity with the system. 
• Brakes: Some owners have reported spongy brake pedals and the need for repeated brake component replacements. 
• Recall: There was a recall for a shifter cable bushing that could degrade and detach, potentially causing the vehicle to be stuck in park. 
• Other issues: Other reported problems include squeaks and creaks over bumps, swollen lug nuts, and electrical issues following a dead battery.