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What is the most common problem with the 2017 Dodge Journey?

The most commonly reported issue for the 2017 Dodge Journey is transmission-related problems, particularly rough shifting and transmission slippage, with some cases of complete failure. This pattern appears consistently in owner reports and reliability databases, making powertrain reliability the central concern for many buyers and owners.


The 2017 Journey, a seven-passenger crossover offered with a 2.4-liter inline-four or a 3.6-liter V6, sits on a shared FCA platform that underpins several other Chrysler products. While it delivers practical space and affordable pricing, reliability data point to a concentration of powertrain and electrical concerns, especially around the automatic transmission. The sections below summarize what owners report, what recalls cover, and how to approach maintenance or a potential purchase.


Transmission troubles dominate the reports


What owners commonly report


To frame the discussion, it’s important to note that the following patterns come from owner complaints, repair records, and recall histories up to the mid-2020s. Transmission behavior varies by vehicle condition and maintenance history, but several issues recur among 2017 Journeys.



  • Rough or delayed shifting: Automatic transmission hesitates or shifts unevenly, especially when moving from stopped or during acceleration.

  • Slipping or failure to stay in gear: Some vehicles experience slipping out of gear or a tendency to drop out of a selected gear while driving.

  • Transmission shudder at low speeds: A noticeable shudder or jolting sensation during low-speed maneuvers is frequently noted by owners.

  • Fluid leaks or low fluid levels: Transmission fluid leaks or low fluid levels can lead to overheating and degraded shifting performance.

  • Occasional transmission failure: In a subset of cases, the transmission fails entirely, resulting in costly repair or replacement.


These transmission-related problems are the core reliability pattern reported for the 2017 Journey. They affect driving experience, resale value, and long-term ownership costs, and they underscore the importance of timely maintenance and diagnostic checks if symptoms arise.


Other commonly reported issues


Electrical and engine concerns


Beyond the transmission, owners frequently report issues in several other subsystems. Electrical glitches and engine-related faults appear with notable regularity in complaints and service histories, though they are generally less pervasive than transmission problems.



  • Electrical glitches and infotainment failures: Problems with the radio, touchscreen, Bluetooth, or dashboard electronics are among the more common non-powertrain complaints.

  • Engine performance concerns: Check-engine light activations due to misfires, coil issues, sensor faults, or vacuum leaks can lead to reduced power or efficiency.

  • Fuel system and emissions-related issues: Occasional complaints about rough running or emissions-related failures.

  • Interior wear and quietness: At higher mileage, some examples show cabin rattles or wear-related components such as trim and upholstery.


As with any used vehicle, the prevalence of these issues varies by individual vehicle history, mileage, and maintenance. A thorough pre-purchase inspection and a review of service records can help distinguish cumulative wear from a potential systemic concern.


What to check if buying a used 2017 Dodge Journey


For prospective buyers, focusing on the powertrain and electrical systems can save money and stress. The following checks are practical and widely recommended by independent mechanics and consumer guides.



  • Review maintenance and recall history: Confirm that routine transmission service has been performed when recommended and that any open recalls — especially those related to the transmission or engine control systems — have been completed.

  • Test drive with a focus on shifting and response: Take the car through the full range of speeds and gears, paying attention to smoothness, hesitation, or slipping during shifts.

  • Scan for codes and monitor live data: Have the vehicle scanned for diagnostic trouble codes and review transmission fluid temperature, pressure, and torque converter data if possible.


Working with a qualified technician provides a clearer sense of whether observed symptoms are typical wear or indicative of a larger issue that might require repair or replacement.


Summary


For the 2017 Dodge Journey, transmission-related problems stand out as the most commonly reported reliability concern, followed by electrical and engine-related issues. While many Journeys perform reliably for years, potential buyers and current owners should emphasize a careful evaluation of the powertrain, especially the automatic transmission, and verify that all recalls have been addressed. A disciplined maintenance plan and a pre-purchase inspection can help mitigate the risk of costly repairs.

Which Dodge Journeys to stay away from?


The 2009, 2010, 2012, 2014, and 2015 Dodge Journey are the worst years in terms of reliability. Avoid the 2009 Journey at all costs since it's the most problematic. These models exhibit tons of problems, mostly related to the electrical system, engine, transmission, airbags, and braking system.



Are there any issues with a 2017 Dodge Journey?


The 2017 dodge journey comes in many different trims, most issues regarding the FWD are wire harness issues, AC issues, heater cores clogging and pre mature brake wear, many people report replacing pads more then once a year and the rear calipers have a dual piston system.



Are there any recalls on the 2017 Dodge Journey?


The 2017 Dodge Journey has several recalls, including issues with exterior lighting (dim amber side reflectors), cruise control (failure to disengage), and hydraulic rear brakes (reduced performance). Some vehicles also have a recall related to the electrical system's wiring. For specific recall information and to see if your vehicle is affected, use your Vehicle Identification Number (VIN) on the Mopar website.
 
This video discusses some safety recalls for Dodge Journey SUVs, including issues with the headlamp assembly: 43sOnline Mechanic TipsYouTube · Apr 6, 2025
Exterior lighting

  • Recall: Amber side reflex reflectors in the headlamp assembly may not reflect brightly enough, potentially reducing visibility to other drivers.
  • Affected vehicles: Certain 2017-2018 Dodge Journey vehicles. 

Cruise control
  • Recall: A short circuit in the vehicle's wiring could prevent the cruise control from disengaging, even when the brake pedal is pressed or the system is turned off.
  • Affected vehicles: Various 2014-2018 Dodge Journeys, along with other Chrysler and Jeep models. 

Hydraulic service brakes
  • Recall: Rear brake caliper pistons may have an insufficient coating, leading to gas pockets and reduced braking performance. 

Electrical system
  • Recall: There is a recall for the vehicle's wiring and software that could affect the cruise control system. 

How to check and fix
  • To determine if your specific vehicle is affected, use its VIN on the Mopar website. 
  • Dealerships will perform the necessary repairs free of charge for open recalls, according to Mopar and Asbury Automotive. 



What is the life expectancy of a 2017 Dodge Journey?


A 2017 Dodge Journey's life expectancy is around 150,000 to 200,000 miles with proper maintenance, but this can be lower due to common problems like electrical and water leak issues. Its lifespan is highly dependent on regular maintenance, driving habits, and the specific problems encountered.
 
Factors affecting life expectancy

  • Maintenance: Regular oil changes, fluid checks, and other routine maintenance are crucial for extending the vehicle's life. 
  • Common issues: The 2017 model is known for specific problems that can shorten its lifespan if not addressed, including:
    • Remote keyless entry system malfunctions 
    • Water leaks leading to dampness inside the cabin 
    • Check Engine Light issues (specifically code P0339) 
    • Incorrect temperature display in the cabin 
  • Driving conditions: The environment where the vehicle is driven (e.g., city vs. highway, harsh weather) can impact its durability. 

How to maximize life expectancy
  • Follow the maintenance schedule: Strictly adhere to the recommended service intervals outlined in the owner's manual. 
  • Address problems promptly: Don't ignore warning lights or unusual noises. Fix any issues, especially the ones common to the 2017 model, as soon as they appear. 
  • Drive responsibly: Avoid aggressive acceleration and hard braking to reduce wear and tear on the engine and transmission. 
  • Use quality parts: When repairs are needed, use high-quality parts to ensure longevity and reliability. 


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.