Loading

What is the problem with the Ford C-Max?

The Ford C-Max, a compact hybrid vehicle, has faced significant issues that have undermined its performance and sales. While the C-Max was initially marketed as a fuel-efficient and environmentally-friendly option, it has struggled to live up to its promises, leading to customer dissatisfaction and regulatory scrutiny.


Fuel Economy Shortfalls


One of the primary problems with the Ford C-Max is its failure to deliver on the promised fuel economy. The C-Max was initially advertised as achieving 47 miles per gallon (mpg) in both city and highway driving. However, real-world testing by the Environmental Protection Agency (EPA) and independent organizations revealed that the actual fuel economy was significantly lower, with the C-Max achieving around 40 mpg in mixed driving conditions.


This discrepancy between the advertised and actual fuel efficiency has led to customer complaints and regulatory scrutiny. Ford was forced to lower the fuel economy ratings for the C-Max, which has damaged the vehicle's reputation and sales performance.


Handling and Ride Quality Issues


In addition to the fuel economy problems, the Ford C-Max has also been criticized for its handling and ride quality. Many reviewers have noted that the C-Max feels less agile and responsive than its competitors, with a less-than-smooth ride quality. This has been attributed to the vehicle's heavier weight due to the hybrid powertrain, as well as the suspension tuning.


The handling and ride quality issues have further contributed to the C-Max's struggles, as customers may be less inclined to purchase a vehicle that does not provide a satisfactory driving experience.


Regulatory Investigations


The issues with the Ford C-Max have also drawn the attention of regulatory bodies. The EPA and the Federal Trade Commission (FTC) have both launched investigations into the vehicle's fuel economy claims and advertising practices. These investigations have the potential to result in fines, legal actions, and further damage to the C-Max's reputation.


The regulatory scrutiny has added to the challenges faced by the Ford C-Max, as the company must now address the concerns raised by these agencies and work to regain consumer trust.


Conclusion


The Ford C-Max has faced a series of problems that have undermined its performance and sales. From the fuel economy shortfalls to the handling and ride quality issues, the C-Max has struggled to live up to its initial promises. The regulatory investigations have further compounded the vehicle's challenges, leaving Ford with the task of addressing these concerns and rebuilding the C-Max's reputation in the market.

Is there a recall on Ford C-Max transmission?


Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.



Is Ford C-Max expensive to repair?


The average total annual cost for repairs and maintenance on a Ford C-Max is $557, compared to an average of $526 for compact cars and $652 for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.



What problems does the Ford C-Max have?


What are the most common problems with a used Ford C-Max MPV? Electrical issues are the most common faults on the C-Max, with non-engine electrics being the main area affected. Most parts are shared with other models in the Ford range so are easy to source and relatively cheap.



What are the pros and cons of the Ford C-Max?


Likes: Spacious and comfortable interior, simple infotainment setup, plenty of cargo room. Dislikes: Dated interior design, bulky dash-mounted shifter, base infotainment system is basic. The C-Max's interior is comfortable, but it's a generation behind Ford's newest offerings in its design, materials, and finishes.



What is the life expectancy of a Ford C-Max hybrid battery?


100,000 to 200,000 miles
Hybrid Battery Lifespan: The Basics
Average Lifespan: Hybrid batteries typically have a lifespan of 100,000 to 200,000 miles.



What is the Ford C-Max hybrid lawsuit?


The Ford Motor Company will pay $19.2 million to a consortium of 40 states and Washington, D.C., over false advertising about the fuel economy of its 2013-2014 C-Max hybrids and the payload capacity of its Super Duty pickup trucks. “Consumers place a premium on fuel efficiency when shopping for new vehicles.



What is the recall on the Ford C-Max transmission?


Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.



Is the Ford C-Max discontinued?


The C-MAX has been discontinued in the Ford MPV range.



Does the Ford C-Max have transmission problems?


Some versions of the C-Max Mk2 have suffered issues with oil leaking from the transmission.



Is a Ford C-Max a reliable car?


Of the owners who responded, 11.1% reported experiencing a problem with their car on at least one occasion. In our 2018 survey it placed 34th out of 75 cars while as a brand Ford was 16th out of 26 manufacturers.


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.