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Why do bZ4X wheels fall off?

The short answer: a small number of bZ4X vehicles experienced wheel detachment due to manufacturing and assembly issues, leading to recalls and service campaigns to fix lug bolts and hub assemblies. This was not a universal design flaw but a safety problem limited to certain production runs.


More broadly, the question underscores a safety episode involving Toyota’s bZ4X electric SUV and its Subaru Solterra sibling. Early production models faced inspection and repair campaigns after reports of wheels detaching while driving. This article explains what happened, which models were affected, and what owners should do to stay safe and up to date with repairs.


What happened and why it matters


The events around wheel detachments for the bZ4X emerged from investigations into incidents where wheels separated from the vehicle. Automotive regulators and manufacturers identified that certain assemblies could suffer from issues tied to the front wheel hub area and wheel fasteners. The situation prompted recalls and service campaigns to correct the underlying problems and prevent further incidents.


Root causes identified


Below are the categories of issues that safety regulators and manufacturers cited as contributing to wheel detachment in a subset of early bZ4X (and Solterra) vehicles.



  • Missing or loose wheel-lug bolts due to assembly errors during manufacturing or during service reassembly

  • Improper torque or seating of lug nuts during wheel installation, leading to inadequate clamping force

  • Issues with the wheel hub bolts or hub assembly that could allow bolts to loosen or fail under dynamic loads

  • In rare cases, damage or defects in hub components that compromise wheel retention


These factors did not indicate a universal flaw in the bZ4X’s overall design but pointed to isolated production or maintenance issues that required corrective action by the manufacturers.


Models and recalls: who was affected and how it was fixed


Manufacturers issued recalls and service campaigns in various regions to address the wheel-retention risks on certain early-production bZ4X models and their Subaru Solterra counterparts. The remedies generally focused on inspecting retention hardware, repairing or replacing defective components, and ensuring proper torquing of wheel fasteners.


Affected vehicles and remedies


The following descriptions summarize what was reported for the vehicles affected by these safety actions and the typical fixes provided by dealers.



  • bZ4X units produced in the 2022–2023 model years in select markets; Subaru Solterra counterparts were involved in related campaigns

  • Remedies typically included inspection of wheel lug bolts and front hub components, re-tightening or replacing fasteners as needed, and, in some cases, replacing wheels or hubs

  • Dealers were instructed to perform recalls at no charge, with owners notified by official channels and asked to bring their vehicles in for inspection and repair


Owners should verify recall status through official channels and follow dealer instructions to ensure their wheels are properly retained and torqued after any repairs.


What owners should do to stay safe


Practical steps help minimize risk while awaiting or completing recall work and during normal use of the vehicle.


Before taking action, be aware of the recommended precautions and processes tied to recalls and wheel maintenance.



  • Check recall status for your vehicle using the VIN at official sites (NHTSA SaferCar.gov, Toyota’s recall page, or Subaru’s recall notices) to determine if your bZ4X or Solterra is affected

  • Schedule service with an authorized dealer as soon as possible if your vehicle is under a recall or if you notice signs of loose wheels, vibration, or unusual noises

  • If you notice a wheel wobble, loud clunking, or a wheel that feels loose, pull over safely and avoid driving the car until it has been inspected

  • During recall service, ensure the technicians check all lug nuts for proper torque and verify the integrity of the hub and wheel retention system; replacements should be done as recommended

  • Keep a record of the recall service in your vehicle’s history for warranty and future safety checks


Staying informed through official recall notices and timely dealership visits is the best way to mitigate this risk and return the vehicle to full safety compliance.


Summary


The bZ4X wheel-detachment issue was not a blanket fault of the vehicle’s overall design but a safety concern tied to specific production and maintenance problems. Through recalls and service campaigns, Toyota and its partner Subaru addressed faulty wheel-retention hardware, hub components, and improper torqueing practices. Owners of affected vehicles should verify recall status with official sources and promptly have any required repairs completed to ensure safe, secure wheel retention.


Note: This briefing reflects information available up to late 2024. For the most precise eligibility and remedy details, consult official recall notices from NHTSA, Toyota, and Subaru.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.