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Why wont my phone play through Uconnect?


If you're experiencing issues with your phone not playing audio through Uconnect, you're not alone. Many drivers encounter this frustrating problem, which can stem from various factors. In this article, we'll explore the common reasons why your phone may not connect to Uconnect and provide some troubleshooting tips to help you get back to enjoying your favorite tunes on the road.


Common Reasons for Connection Issues


Understanding the potential causes of your phone's connectivity issues with Uconnect can help you resolve the problem more efficiently. Here are some common reasons:



  • Bluetooth Connectivity: Ensure that Bluetooth is enabled on your phone and that it is discoverable. Sometimes, simply turning Bluetooth off and back on can resolve connection issues.

  • Device Compatibility: Not all phones are compatible with every Uconnect system. Check your vehicle's manual to confirm that your phone is supported.

  • Software Updates: Outdated software on either your phone or the Uconnect system can lead to connectivity problems. Make sure both are updated to the latest versions.

  • Pairing Issues: If your phone was previously paired with Uconnect, it may need to be unpaired and then re-paired. This can often resolve lingering connection issues.

  • Interference: Other electronic devices or even physical obstructions can interfere with Bluetooth signals. Try moving your phone closer to the Uconnect system.


Troubleshooting Steps


If your phone still won't play through Uconnect after checking the common issues, try these troubleshooting steps:



  • Restart Your Phone: A simple restart can often fix minor glitches that may be affecting connectivity.

  • Reset Uconnect: If possible, perform a reset of the Uconnect system. This can sometimes clear up any software issues.

  • Forget and Re-Pair: Go to your phone's Bluetooth settings, forget the Uconnect device, and then re-pair it by following the pairing instructions in your vehicle.

  • Check Audio Settings: Ensure that the audio output on your phone is set to Uconnect. Sometimes, the audio may be directed to another output source.

  • Consult the Manual: Refer to your vehicle's user manual for specific troubleshooting steps related to your Uconnect system.


Conclusion


While it can be frustrating when your phone won't play through Uconnect, most issues can be resolved with a bit of troubleshooting. By understanding the common causes and following the steps outlined above, you can get back to enjoying your music and calls seamlessly. If problems persist, consider reaching out to your vehicle's manufacturer or a professional auto service for further assistance.


Frequently Asked Questions

Does Uconnect work without a subscription?


For Uconnect® 5 and newer systems, owners can receive over-the-air map updates when in a trial or paid subscription of the Navigation Package. Built in Uconnect® navigation, will still function without a Navigation Package subscription.



Why is my CarPlay not working on my Uconnect?


Both must be on, and the phone's connection to the Apple CarPlay Wi-Fi network must be set to Auto-Join for the system to link up. You also want to be sure no privacy restrictions are attached to the CarPlay app on the phone and that Apple's digital assistant, Siri, is turned on.



Why am I connected to Bluetooth but no music is playing?


Make sure that the speaker has a BLUETOOTH connection with the BLUETOOTH device. Pair the speaker with the BLUETOOTH device again. The volume of the speaker or BLUETOOTH device may be low. Adjust the volume to a moderate level.



What to do if Uconnect is not working?


Press the temperature up and down buttons simultaneously for at least five seconds. Navigate the menu that comes up on the screen and choose the option that prompts you to reset to factory settings. After choosing this option, wait about 30 seconds while the system reboots.



Why won't my phone play music when connected to my car?


Also, while the phone is connected to the car stereo, check Settings > Sound to see if there is a Play media to option directly below the Media Volume slider. If so, you'll want to make sure that is set to your car stereo.



Why won't my phone play through Uconnect?


Grab your phone and try this. Go to settings > apps > Uconnect then storage and cache > clear out your storage and cache. Remove the phone from the Uconnect system on the truck. Reboot your phone. Pair everything up again and make sure the phone slider is on.



Why is my Uconnect CarPlay not working?


If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it. Restart your iPhone and your car. Make sure that Siri is on. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted.



Why is my iPhone not working with Uconnect?


In settings, turn on the airplane mode for about a minute, and the tun back on. Next, in settings, turn off the WiFi, and leave this off. Next, in settings, turn off the Bluetooth for a minute or so, and restore it back to on. Follow the update instructions with the UConnect, and the phone may be linked.



Why is my iPhone not going through my car?


If you have a wireless connection, make sure that Bluetooth is turned on. On your iPhone, go to Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.



Why is my phone not connecting to CarPlay?


If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car.


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.