Does the Lexus warranty cover a cracked windshield?
The Lexus warranty does not automatically cover a cracked windshield. However, there are certain circumstances where Lexus may provide coverage for a cracked windshield under their warranty program. The details of the coverage depend on the specific cause and circumstances of the windshield damage.
Lexus Warranty Coverage for Windshield Cracks
The Lexus warranty provides coverage for defects in materials and workmanship for the vehicle, including the windshield. If the windshield cracks due to a manufacturing defect or faulty installation, Lexus may cover the cost of the windshield replacement under their warranty. However, the warranty does not cover windshield cracks caused by external factors, such as road debris, accidents, or improper care and maintenance.
Factors That Determine Warranty Coverage
To determine if a cracked windshield is covered under the Lexus warranty, the following factors are considered:
- Cause of the crack: If the crack is due to a manufacturing defect or faulty installation, it may be covered. Cracks caused by external factors like road debris or accidents are typically not covered.
- Timing of the crack: The Lexus warranty covers defects that occur during the warranty period, which is typically 4 years or 50,000 miles (whichever comes first) for the basic warranty, and 6 years or 60,000 miles (whichever comes first) for the powertrain warranty.
- Location of the crack: Cracks that are located in the driver's line of sight are more likely to be covered, as they can impair visibility and pose a safety hazard.
- Extent of the damage: Lexus may only cover the cost of a windshield replacement if the crack is deemed too large or extensive to be repaired.
If the cracked windshield is deemed to be covered under the Lexus warranty, the customer will not be responsible for the cost of the windshield replacement. However, if the crack is not covered, the customer will be responsible for the full cost of the repair or replacement.
Seeking Warranty Coverage for a Cracked Windshield
To seek warranty coverage for a cracked windshield, Lexus owners should contact their local Lexus dealership or the Lexus Customer Assistance Center. The dealership or customer service representative will assess the cause and extent of the damage to determine if the windshield replacement is covered under the Lexus warranty.
How much does it cost to fix a Lexus windshield?
Windshield Repair
| Lexus Model | Glass | Quote |
|---|---|---|
| 2020 Lexus NX 300 4 Door Utility | Windshield | $442.10 |
| 2017 Lexus RX 450h 4 Door Utility | Windshield | $516.00 |
| 2017 Lexus GX 460 4 Door Utility | Windshield | $359.41 |
| 2008 Lexus RX 400 4 Door Utility | Windshield | $252.54 |
Does insurance cover windshield replacement?
If you have comprehensive coverage, then you should be covered for auto glass repair, including a full windshield replacement. At Progressive, if your glass can be repaired instead of replaced, then you won't have to pay anything in most cases.
Can Safelite replace a Lexus windshield?
Yes, Safelite provides expert windshield replacement services for all Lexus models, including the RX, ES, NX, and more. Our technicians are skilled in handling Lexus' advanced features, ensuring accurate installation and recalibration of safety systems.
What does the Lexus warranty not cover?
This warranty covers repairs and adjustments needed to correct defects in materials or workmanship of any part supplied by Lexus, except in the following situations: Fire, accidents or theft. Abuse or negligence. Misuse—for example, racing or overloading.
Does a cracked windshield count as a claim?
If your windshield gets chipped or cracked, you should file a comprehensive claim as soon as you can and before you proceed with repairs. Important note: You shouldn't wait too long after the damage occurs to file a glass claim, and the claim should be filed before any repairs take place.
Do dealerships fix cracked windshields?
Services Offered by Dealerships
Most dealerships replace windshields, and quite often, they even offer you a package deal for the service.
Will car warranty cover a cracked windshield?
Cracked or damaged windshields are generally not covered by car warranties. Exceptions do exist, however. As an example, the windshield might be covered if the manufacturer did not manufacture it properly and it cracked after it was installed on the vehicle. In that case the Manufacturer might cover it for you.
Is a cracked windshield covered under a Lexus warranty?
Backed with a 7 year repair/replacement warranty. Covers windshield repair or replacement due to cracks and chips caused by road debris. Pays for repairs to tires and wheels damaged by covered road hazards. Replaces Key and fob in the event of loss.
Does Lexus fix windshields?
Get a Repair or Replacement
If the crack isn't too severe, we can simply repair your windshield for you at our Lexus service center.
Do dealerships replace cracked windshields?
Most dealerships replace windshields, and quite often, they even offer you a package deal for the service. When visiting a dealership, you mostly get OEM windshield replacement with a fit that is just right and retains your vehicle's integrity.
