How do I cancel my Chevy data plan?
You can cancel your Chevy data plan by contacting OnStar/ Chevrolet support to cancel the Connected Services subscription, typically through your online account or by phone. This will stop the data services such as in-car Wi‑Fi, remote features, and other connected services once the cancellation is processed.
The Chevy data plan is part of Connected Services and OnStar. Depending on your vehicle, region, and whether you’re in a trial period, the steps to cancel can vary. The sections below outline common options and practical steps to ensure the cancellation goes smoothly.
Online cancellation options
If you prefer to handle cancellation yourself online, you can manage your plan through your OnStar account or the MyChevrolet app/web portal. The following steps cover the typical online process.
- Sign in to your OnStar account at onstar.com or open the MyChevrolet app and log in with your Chevrolet/MyChevrolet credentials.
- Navigate to the “Connected Services” or “Subscriptions” section where your data plan is listed.
- Select the data plan you want to cancel and choose the option to Cancel or Manage Plan.
- Follow the prompts to confirm cancellation and review any billing implications or pro‑rated charges.
- Look for a cancellation confirmation email or in‑app notification and save it for your records.
After completing online cancellation, you should receive a confirmation and the cancellation will typically take effect at the end of your current billing cycle. If you don’t see confirmation within a day or two, contact support to verify status.
Phone and in-person cancellation options
If you cannot cancel online or prefer human assistance, you can call OnStar or visit a Chevrolet dealership for help canceling your data plan.
- Call OnStar Customer Service at 1-888-466-7827 (1-888-ONSTAR) and follow the prompts to cancel Connected Services or the data plan associated with your vehicle.
- Provide your Vehicle Identification Number (VIN), account details, and any required billing information if requested.
- Ask for a cancellation confirmation number and the effective date of the cancellation, and request any prorated refund if applicable.
- If you visit a dealership, a staff member can initiate the cancellation on your behalf and confirm the exact steps and timelines for your vehicle.
Phone or in-person cancellation may take effect within a few business days, and you should receive confirmation by email or mail. Some plans may require you to keep the account active until the end of your current cycle.
What to know before canceling
Before canceling, consider whether you still need features tied to Connected Services (such as in-car Wi‑Fi, remote access, or safety features); how cancellation may affect emergency services and other connected capabilities; and the date of your current billing cycle to avoid unintended charges. Verify the terms for your specific plan and vehicle.
Refunds and billing notes
Most cancellations stop future charges, but refunds or credits depend on the provider’s policies and your contract terms. Check the official cancellation policy for your plan and contact support if you believe you’re owed a refund or prorated credit.
Summary
Canceling your Chevy data plan is straightforward when you know where to look. Online cancellation through the OnStar/MyChevrolet portals is typically quickest, but you can also cancel by phone or in person at a dealership if you prefer direct assistance. Always confirm the cancellation and keep any confirmation details for your records; be aware of how the changes affect your vehicle’s connected features and billing.
How do I cancel my GM data plan?
Cancel Your Plan. To cancel your plan, push the blue OnStar button or call 1.888. 466.7827 to speak with an Advisor.
How do I cancel my Chevy subscription?
Cancel your plan
466.7827 to speak with an Advisor. To cancel your plan online: Visit My Plans. Follow the cancellation prompts on screen.
Can you cancel OnStar without calling?
If at any time you wish to cancel your OnStar service, push your blue button to speak with an Advisor or call 1.888. 4ONSTAR (1.888. 466.7827). You cannot cancel your service online.
How do I cancel my OnStar wifi data plan?
To cancel OnStar Wi-Fi, press the blue OnStar button in your vehicle or call 1.888.466.7827 to speak with an advisor. You may also be able to cancel online by logging into your "My Account" on the OnStar website, going to "My Plans," and following the cancellation prompts.
Method 1: Phone or in-vehicle button
- Call: Dial 1.888.466.7827 to speak with an OnStar advisor.
- Press the button: Push the blue button in your vehicle to connect with an advisor.
- Provide information: Be prepared to provide your account information or vehicle details to the advisor so they can process the cancellation for you.
Method 2: Online (if available)
- Log in: Log in to your account at onstar.com/how-to-cancel-onstar-subscription.
- Go to "My Plans": Navigate to the "My Plans" section of your account.
- Select the plan: Choose the name of the Wi-Fi plan you wish to cancel.
- Follow prompts: Review your selection and click "cancel my plan" to complete the process.
This video shows how to turn the Wi-Fi hotspot on or off in a Chevy: 35sApple ChevroletYouTube · Oct 4, 2019
You can watch this video to learn how to disconnect OnStar by disabling the module in your vehicle: 57sLearnToDIY360YouTube · Nov 14, 2024
