How do I reset my Chevy MyLink Bluetooth?

You can reset Chevy MyLink Bluetooth by rebooting the infotainment system, clearing all Bluetooth pairings, and, if needed, performing a factory reset of the unit.

Soft reset the MyLink system

If the touchscreen or Bluetooth behaves oddly, a quick reboot often clears the issue without affecting saved pairings in most models.

• Start the vehicle and ensure the MyLink system is on.


• Locate the Power/Volume knob on the center console or steering wheel stalk, depending on model.


• Press and hold the Power/Volume knob for about 10–15 seconds until the screen goes dark and the system restarts.


• Wait for MyLink to come back online and then test Bluetooth pairing with your phone.


• If the issue persists, try reattempting the pairing or moving on to the next steps.

A soft reset is quick, safe for saved Bluetooth pairings, and should be your first step when Bluetooth or MyLink glitches occur.

Clear Bluetooth pairings from MyLink

If problems continue after a soft reset, removing old Bluetooth pairings and re-pairing devices can fix persistent connection issues caused by corrupted pairing data.

• Open Settings on the MyLink touchscreen.


• Select Bluetooth or Bluetooth Settings.


• Choose Paired Devices (or a similarly named list of paired phones/devices).


• Tap the device name you want to delete, then select Forget/Delete to remove it.


• Repeat for any other devices you want to clear.


• Return to the Bluetooth screen and re-pair your phone by selecting Add Device or Pair New Device and following on-screen prompts.

Clearing pairings and re-pairing resolves most Bluetooth connectivity issues caused by stale or corrupted pairing data.

Factory reset of the infotainment system (last resort)

What you should know before you reset

A factory data reset restores the MyLink unit to its original state, which erases saved Bluetooth pairings, saved preferences, and app settings. It does not affect OnStar services in most trims, but you should back up any custom configurations you want to keep.

• Go to Settings on the MyLink screen.


• Find System or General settings, then select Factory Data Reset or Master Reset.


• Confirm the reset when prompted. The unit will reboot automatically.


• After the reset completes, reconfigure basic settings and re-pair Bluetooth devices.

Factory reset is a powerful option when other steps fail, but it wipes personal settings and pairings, so use it only after trying the softer methods above.

Tips for maintaining stable Bluetooth connections

To reduce future Bluetooth issues, consider these best practices. The steps below are not a replacement for the above resets but can help prevent problems.

• Keep your phone’s operating system and Bluetooth firmware up to date, and ensure Bluetooth is enabled on the device when attempting to pair.


• Make sure your Chevy MyLink software is current; ask your dealer about available infotainment updates.


• Avoid pairing too many devices at once; remove devices you rarely use from the paired list.


• When traveling with multiple devices, pair only the primary device you plan to use for calls or streaming.

Regular maintenance of phone software and MyLink updates can minimize Bluetooth dropouts and improve overall connectivity.

Summary

Resetting Chevy MyLink Bluetooth can usually be accomplished in a few steps: perform a soft reboot of the infotainment system, clear and re-pair Bluetooth devices, and, if necessary, execute a factory reset of the unit. Always start with the least disruptive option and consult your vehicle’s manual or dealer if you encounter model-specific menu labels or unusual behavior. After any reset, re-pair your devices and verify that hands-free calling and audio streaming work as expected.

How to reset Chevy MyLink Bluetooth?

MyLink/IntelliLink systems: To reset these types of infotainment systems, press and hold the Home and Fast-Forward buttons for at least 10 seconds. Hard reset: If the above fails, you might need to perform a hard reset. To do that, disconnect the battery for a few minutes and reconnect it.

Why is my Chevy not connecting to Bluetooth?

Your Chevy may not be connecting to Bluetooth due to software glitches, interference, or pairing issues. To fix this, restart your phone and the vehicle, ensure Bluetooth is enabled on both devices, and try re-pairing them by deleting the existing connection from both your phone and the car's infotainment system first. 
This video shows how to re-pair your phone with your Chevy's Bluetooth system: 1mHey! It's Me Steve!YouTube · Sep 16, 2019
Troubleshooting steps

• Restart everything: Turn your phone off and on again. Then, turn your vehicle off, wait a moment, and restart it. 
• Check phone settings: Make sure Bluetooth is enabled on your phone and that it's not connected to another device. Also, check that "Media Audio" and "Bluetooth Calling" are enabled in your phone's Bluetooth settings for the vehicle's connection. 
• Re-pair your device: 
  1. Go to the vehicle's Bluetooth settings and delete your phone from the list of paired devices. 
  2. On your phone, go to Bluetooth settings, find your vehicle's name, and select "Forget this device". 
  3. Restart both devices and then try pairing them again, following the on-screen instructions. 
• Check for interference: Other electronic devices in the car, like smartwatches or other phones, can interfere with the connection. Move them away or turn them off temporarily. 
• Update software: Ensure both your phone's operating system and your vehicle's infotainment system software are up to date. Check the MyChevrolet app or visit a dealership for software updates. 
• Check device limits: Your Chevy's system may have a limit on the number of paired devices. Delete any old or unused devices from your vehicle's list to make room for a new connection. 
• Reset the infotainment system: In some cases, a hard reset of the infotainment system can help. Try pressing and holding the "Home" and "Fast Forward" buttons simultaneously for about 10 seconds to reboot the system. 

This video demonstrates how to reset the Chevy MyLink infotainment system: 1mDayly DriverYouTube · Feb 8, 2019

How to manually update Chevy MyLink?

Chevy MyLink App Updates

1. On the Chevrolet MyLink screen, find and press the phone button.
2. Choose “Pair Device.”
3. Choose “Chevy MyLink” from your phone's Bluetooth® menu.
4. A pin number will display on your phone.
5. When prompted, hit the “Yes” button on the Chevy MyLink screen.
6. You're done!

How to fix MyLink Bluetooth?

Quick Checklist: Fix MyLink Audio in 5 Steps

1. Step 1: Restart the system. Turn the vehicle off.
2. Step 2: Unpair and re-pair your phone. Go to Bluetooth settings.
3. Step 3: Check your phone's audio source. Make sure media audio is turned on.
4. Step 4: Look for updates. Open your system settings.
5. Step 5: Reset to factory settings.