How do you reset the hatch height on a Subaru Outback?
If your Outback has a power liftgate with height memory, you can reset the hatch height by manually setting the hatch to the desired stop and saving it with the SET button. If your model lacks this memory feature, there is no adjustable height to reset.
Understanding the feature and when it applies
The hatch height memory stores a single preferred open position for the power tailgate. When memory is set, the liftgate stops at that height each time you open it. Not all Outback trims include a power liftgate with height memory, so the procedure only applies to models equipped with the feature. If your vehicle has a manual tailgate, this memory function does not exist.
Step-by-step: How to reset the hatch height
To reset the height, follow these steps using the power liftgate and the interior SET button located on the tailgate:
- Park the vehicle, turn the ignition to ON, and ensure the transmission is in Park with the tailgate clear of obstructions.
- Open the hatch and raise or lower it manually to the desired new height.
- Inside the tailgate on the right-side panel, press and hold the SET button until you hear a confirmation beep (typically about 2 seconds).
- Release the button, then close the hatch.
- Open the hatch again to verify it stops at the new remembered height. If you want to adjust further, repeat the steps above.
Notes: The SET button saves the height for the power liftgate and is usually located on the interior of the tailgate’s right-side panel. This feature is only available on models with a power liftgate and height memory; manual tailgates do not support memory.
Troubleshooting and tips
If the height isn’t saved or doesn’t seem to stick, try the following:
- Confirm your model has the height memory feature for the power liftgate. If not, there’s nothing to reset.
- Move the tailgate to a clear, unobstructed height before saving.
- Hold the SET button long enough (about 2 seconds) until you hear the confirmation beep.
- Make sure the ignition is ON and the vehicle is in Park while performing the reset.
If issues persist, consult your Subaru owner’s manual or contact a dealer, as there could be a tailgate motor fault or a software update required.
Model-year and trim differences
Not every Subaru Outback trim includes a power liftgate with height memory. The feature is common on mid-to-upper trims with the power tailgate option, but older model years or base trims may not offer it. The SET button’s location can vary slightly by generation, so refer to your owner’s manual for the exact procedure and button placement for your year and trim.
Summary
Resetting hatch height on a Subaru Outback with height memory involves manually setting the tailgate to the desired height and saving it with the SET button until you hear a beep. Close and reopen the tailgate to verify the new remembered height. If your model does not have a power liftgate with memory, this reset isn’t possible and you’ll rely on the standard operation of the tailgate.
