How reliable are Dodge Journeys?
The Dodge Journey generally shows below-average reliability in independent surveys, making maintenance and ownership costs a key consideration for prospective buyers. This article examines what data and real-world experiences show about Journeys, what problems are commonly reported, and how to evaluate a used example before buying.
Reliability landscape: what the data says
Independent reliability ratings
Across major consumer-satisfaction and reliability surveys, the Journey has tended to rank lower than many peers in its class. Critics note a higher-than-average likelihood of mechanical problems over the life of the vehicle, particularly as mileage climbs. While some owners report trouble-free ownership, the overall consensus places the Journey in the lower half of reliability comparisons among mid-size and family crossovers from its era.
Owner experiences and long-term ownership
Owners commonly describe a mixed to challenging ownership experience, especially after the 60,000–100,000-mile mark. Frequent topics include transmission behavior, electrical system glitches, and climate-control or HVAC complaints. Maintenance and repair costs can add up when major components require service, and parts availability for older or higher-mileage Journeys tends to be solid but not inexpensive compared with some rivals. Recalls and service campaigns address certain issues, but they do not eliminate ongoing reliability risks for all model years.
Common issues and maintenance needs
Across model years, several problems recur in discussions among technicians and owners. The list below highlights the issues most often cited by drivers and repair shops.
- Transmission and drivetrain problems, including rough or delayed shifting and occasional transmission failure on older automatics
- Electrical system glitches, such as failing power accessories, sensor faults, and instrument-cluster quirks
- HVAC and climate-control failures, including heater or AC blower problems and blend-door failures
- Engine performance concerns, such as misfires or check-engine reasons requiring attention
- Steering and suspension wear, including noisy components and alignment-related issues
- Rust or body-related corrosion in certain climates, contributing to repair costs over time
Not every Journey experiences these problems, and some owners reach high mileage with comparatively few issues. However, these are the primary risk areas that buyers and owners report most often.
Buying a used Journey: what to check
If you’re considering a used Dodge Journey, use this checklist to assess condition and reliability risk. A careful pre-purchase evaluation can make a big difference in overall ownership satisfaction.
- Obtain a complete maintenance history and any records of transmission or electronic repairs
- Have a qualified mechanic perform a pre-purchase inspection focused on the transmission, electrical systems, and HVAC components
- Check for open recalls and service campaigns using official databases and verify that recall work has been completed
- Test-drive to evaluate transmission shifting, throttle response, and any abnormal noises or vibrations
- Inspect the exhaust, engine bay, and undercarriage for signs of leaks, rust, or fluid contamination
- Inspect electrical accessories (windows, locks, infotainment, lights) for proper operation
- Assess the tires, suspension, and steering for wear that could lead to expensive repairs soon
- Consider the total cost of ownership, including potential upcoming maintenance and repair needs after purchase
- Check for a vehicle history report to identify prior accidents or flood damage and verify odometer accuracy
A well-documented service history and a clean inspection can reduce uncertainty, but buyers should still budget for the possibility of higher maintenance costs relative to some peers. The Journey remains a value-oriented option, but reliability concerns mean it’s wise to weigh alternatives in the same price range.
Summary
Dodge Journeys are generally not considered leaders in reliability among mid-size crossovers. They can offer practical space and lower upfront cost, but owners report a higher-than-average likelihood of transmission, electrical, and HVAC issues as miles accumulate. If you’re buying used, insist on comprehensive maintenance records, a thorough pre-purchase inspection, and a careful recall check. With careful screening and proper maintenance, a Journey can still serve as an affordable family vehicle, but it may involve more than average maintenance visits and repair costs compared with some competing models.
