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Is the 2020 Toyota C-HR reliable?

Yes. The 2020 Toyota C-HR is generally reliable within its class, thanks to Toyota's overall reputation, though it has some commonly reported caveats such as CVT behavior and electronics glitches that buyers should consider.


Reliability snapshot from trusted sources


Below is a quick look at how major outlets view the 2020 C-HR’s reliability and what that means for ownership.



  • Consumer Reports: Toyota models typically score well for reliability, and the C-HR is often regarded as solid for its segment, with some owners noting electronics and transmission nuances as potential drawbacks over time.

  • J.D. Power: In the realm of compact and subcompact SUVs, Toyota models generally earn favorable reliability standings; the C-HR tends to be viewed as competitive, with performance that aligns with expectations for daily driving and long-term dependability.

  • U.S. News & World Report / Edmunds: Overall reliability tends to be favorable for Toyota, with the C-HR highlighted for its practicality and lower maintenance risk relative to some rivals, while acknowledging occasional tech and drivetrain quirks.


Conclusion: The consensus is that the 2020 C-HR offers reliable everyday use and solid long-term durability, but it isn’t without potential issues that can emerge with higher mileage or extensive feature usage.


Transmission and electronics: what critics and owners note


Within the reliability conversation, two recurring topics surface in reviews and owner reports. While not universal, these areas are worth watching as the vehicle ages.



  • Transmission: The C-HR uses a continuously variable transmission (CVT). Some drivers report mild to moderate CVT idle feel, hesitation, or smoothness changes as mileage accumulates.

  • Electronics and infotainment: Occasional glitches with the touchscreen, navigation, Bluetooth, or warning lights have been mentioned by owners, though many cars operate without persistent issues.


These points don’t negate overall reliability, but they’re common enough that prospective buyers and owners should consider them when evaluating a used model and plan for routine software updates or potential component checks.


What owners typically see in the real world


Owners’ experiences provide practical insight into long-term reliability and ownership costs. The notes below reflect general patterns observed in ownership reviews and service histories.



  • Maintenance consistency: Regular servicing at recommended intervals tends to preserve reliability, with Toyota’s parts availability and service network contributing to lower downtime.

  • Depreciation and value: The C-HR tends to hold value respectably within the subcompact SUV segment, aided by Toyota’s reputation and the model’s distinctive styling.

  • Recall and safety compliance: Like many modern vehicles, some 2020 C-HR units have been subject to recalls. Checking the VIN for open recalls at purchase and keeping records will help maintain confidence in reliability.


Overall, owner feedback aligns with the broad reliability picture: sensible maintenance and careful buying practices minimize risk and maximize the likelihood of trouble-free operation.


Maintenance costs and ownership considerations


In terms of ongoing ownership, the 2020 C-HR generally keeps maintenance costs within the typical range for a compact/SUV, with routine services and parts readily available at standard dealership and independent shops. Fuel economy is competitive for its class, which can help offset ownership costs over time.


How to verify reliability when buying used


For a used 2020 C-HR, a thorough pre-purchase inspection is essential. Prioritize:


Before the inspection, plan to confirm service history, check for any outstanding recalls using the vehicle identification number (VIN), and review records for CVT-related troubleshooting or software updates. If possible, obtain a vehicle history report and have a trusted mechanic assess the CVT condition, electrical systems, and overall wear on brakes and tires.


Summary


The 2020 Toyota C-HR sits on solid reliability ground for its class, bolstered by Toyota’s track record and practical ownership attributes. Potential buyers and current owners should be mindful of common caveats—particularly CVT behavior and occasional electrical glitches—and stay vigilant about recalls and maintenance. When purchased with a clear service history and proper care, the C-HR can deliver dependable, efficient daily transportation with respectable resale value.

How long will a 2020 Toyota C-HR last?


Is it a good idea to invest in these cars? Since the Toyota C-HR can last up to 300,000 miles, it's safe to purchase one with more than 100,000 miles.



What is the common issue with Toyota C-HR?


Common problems reported for the Toyota C-HR include issues with the CVT transmission in earlier models (2018), problems with the 12-volt battery and charging system, electrical gremlins like faulty warning lights, and paint-related concerns. Other less frequent issues include blind spot limitations, infotainment system glitches, and potential wear on interior materials.
 
You can watch this video to learn more about the common problems with Toyota C-HR: 58sReDrivenYouTube · Oct 29, 2023
Powertrain and engine 

  • CVT transmission: Some 2018 models have reported noisy, grinding, or humming sounds, potentially due to a faulty final drive bearing. The fix can be expensive, as it may require replacing the entire transmission unit. 
  • 12-volt battery: The 12-volt battery can have issues, sometimes due to its small capacity and being drained by electronics. This can cause starting problems, even though it's not a major engine failure. 
  • Engine: In some cases, the engine oil level may rise above the maximum mark, though this is reportedly not a safety issue. 

Electrical and electronic systems 
  • TPMS sensors: A common issue is the failure of the Tire Pressure Monitoring System (TPMS) sensors. 
  • Electrical gremlins: Other electrical problems can include faulty warning lights, general sensor malfunctions, and connectivity issues with the infotainment system. 
  • Pre-Collision System (PCS): The warning light may activate frequently in rainy or snowy conditions, but the system usually resolves itself once it dries. 

Body and interior
  • Paint: Some owners have reported issues with paint, especially on white models.
  • Interior wear: The leather on the steering wheel, gear knob, and seats can show wear over time.
  • Rear windows: Some 2020 models have experienced rear window cracking or shattering.
  • Blind spot: Due to the design of the C-HR, visibility is limited, which can make lane changes challenging and create a blind spot. 

Suspension
  • Shock absorbers: Early models sometimes had noisy shock absorbers. 
  • Suspension components: Owners have reported premature wear on some suspension components. 



Why was C-HR discontinued?


The Toyota C-HR was discontinued in North America after the 2022 model year due to low sales compared to the more popular Corolla Cross, which offers a combination of utility and efficiency. Other factors contributing to its discontinuation included its small interior space, underpowered engine, and the fact that it was only available in front-wheel drive. The Corolla Cross was the more practical choice for buyers and has become the smallest crossover in Toyota's lineup.
 

  • Lower sales: The C-HR never reached the sales figures of competing models, and even the Corolla Cross sold significantly more units when it was introduced. 
  • Practicality issues: The C-HR's stylish, coupe-like design came at the cost of a cramped rear seat and limited cargo space. 
  • Performance: The 2.0-liter four-cylinder engine with 144 horsepower was seen as underpowered, and it was only offered in a front-wheel-drive configuration, which was less appealing to consumers looking for more capability. 
  • Internal competition: The Corolla Cross was a more practical and appealing option that cannibalized C-HR sales and offered all-wheel drive, which was a key feature for many buyers. 
  • Product lineup evaluation: Toyota is constantly evaluating its product lineup, and the C-HR's discontinuation made way for other models like the Corolla Cross, which offered a better combination of utility and efficiency for the compact SUV segment. 



Is a Toyota C-HR a good reliable vehicle?


The Toyota C-HR is considered very reliable, earning high ratings from sources like J.D. Power and What Car?. While most owners report a positive experience, some common issues to be aware of include potential paint problems (especially on white models), issues with rear window cracks on some 2020 models, and potential wear on interior leather. The CVT transmission has also been cited as a potential weak point, though this may be due to isolated incidents and could be managed with proper maintenance, according to a Reddit discussion. 
This video discusses some common problems with the Toyota C-HR, including potential issues with the CVT transmission and hybrid battery: 59sReDrivenYouTube · Oct 29, 2023
Reliability and performance

  • High reliability ratings: The C-HR consistently receives high reliability scores from various organizations. 
  • Strong reputation: It is considered one of Toyota's reliable models, with some sources calling it a "hidden gem" for its durability, says this YouTube video. 
  • Toyota Safety Sense: Standard safety features like autonomous emergency braking and blind-spot warnings contribute to an overall positive ownership experience, notes Carbuyer. 
  • Engine and transmission: The engine's design is considered reliable, although the CVT transmission has been identified as a potential weak point in some cases. 

This video explains why the Toyota C-HR is considered a reliable vehicle despite having some flaws: 50sThe Car Care NutYouTube · Jan 5, 2022
Potential issues
  • Paint and exterior: Some owners have reported paint discrepancies, particularly with white models. A few 2020 models also had reports of rear windows cracking or shattering. 
  • Interior wear: The leather on the steering wheel, gear knob, and seats may show wear over time. 
  • Touchscreen system: Early touchscreen systems in the C-HR have been reported to be potentially problematic. 
  • Blind spot: The vehicle's design can create a large blind spot, making lane changes challenging. This is somewhat mitigated by the standard blind-spot warning system. 
  • CVT maintenance: The CVT transmission fluid can be difficult to check and service, so preventative maintenance is recommended. 

You can watch this video to learn more about the potential problems with the Toyota C-HR, including issues with starting and its practicality: 59s6ixSpeedManualYouTube · May 24, 2023
What to look for
  • When buying a used model, consider the maintenance history of the CVT transmission. 
  • Check for any paint issues or damage, particularly if the vehicle is white. 
  • Look for a model with an updated touchscreen system to avoid potential issues. 
  • Ensure the blind spot monitoring system is working correctly. 


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.