What is the common problem with the Dodge Journey?

The most frequently reported issue with the Dodge Journey is automatic transmission trouble, including slipping, hard shifts, and occasional failure.

The Dodge Journey, built from 2009 through 2019, was Dodge's mid-size crossover with a mixed reliability record. Consumer surveys and owner reports often place it below average for reliability, and this article reviews the most commonly reported problems, how they vary by engine and model year, and what buyers can do to assess and maintain these vehicles. It also covers recalls and practical maintenance tips to help prospective buyers and owners navigate common concerns.

Transmission and drivetrain problems

Owners most often flag transmission and related drivetrain concerns as the Journey's primary reliability headache.

• Automatic transmission slipping or harsh/shuddering shifts


• Difficulty engaging gears or delayed engagement after starting


• Early transmission wear or failure in higher-mileage examples

In practice, these symptoms tend to surface as the odometer climbs past the 60,000–100,000 mile range, though causes can include transmission fluid condition, fluid level, or internal wear.

Electrical and engine issues

Electrical system gremlins and engine performance problems appear across several model years and configurations.

• Dashboard/instrument cluster quirks, warning lights, or infotainment glitches


• Engine misfires, rough idle, or reduced power in some 2.4L and 3.6L variants


• Oil leaks, coolant leaks, or cooling system concerns in higher-mileage examples

These issues are less frequent than transmission problems but are repeatedly reported by owners and service technicians.

Recalls and official notes

The Journey was subject to multiple recalls over its lifespan, addressing safety, emissions, and reliability concerns. If you own or plan to buy a Journey, verify with the VIN that all open campaigns have been completed, using the NHTSA or manufacturer portals.

Notable recalls and safety campaigns

• Recalls related to transmission components or shifter linkage in certain years


• Airbag inflator and related safety system recalls that affected various Chrysler vehicles


• Electrical connector and wiring concerns tied to dashboard and infotainment systems

Staying current on recalls is an important step in maintaining a Journey's safety and reliability profile.

Maintenance tips to reduce risk

Practical maintenance steps can help mitigate the most common problems reported by Journey owners.

• Adhere to the factory-recommended transmission service intervals and use the specified fluid


• Monitor transmission fluid level and color; have fluids and filters changed as advised


• Regular electrical system checks, battery health, and updating software where applicable


• Inspect cooling system, replace worn hoses and belts, and address oil leaks promptly


• Address recalls and service campaigns promptly and keep service records

Thoughtful maintenance and attentive recalls management can extend the Journey's usable life and reduce the likelihood of major failures.

What buyers should consider

When shopping for a used Dodge Journey, consider model year, engine choice, maintenance history, and the vehicle's recall status. The 2.4L four-cylinder variants and the V6 versions showed different reliability patterns, so a pre-purchase inspection focusing on the transmission, engine performance, and electrical systems is essential. A trusted independent mechanic can assess the condition of the transmission and verify that all prior recalls have been completed.

Summary

The Dodge Journey's most common problem is transmission-related failures or symptoms, notably slipping and hard shifts, which are frequently cited by owners. Electrical/infotainment and HVAC issues, plus engine performance concerns, are reported but less prevalent. Prospective buyers and current owners should prioritize transmission condition checks, maintenance history, and recall status to understand the vehicle's reliability trajectory.

What issues do Dodge Journeys have?

Common Dodge Journey problems include electrical issues such as a malfunctioning keyless entry system and check engine lights, especially with a P0339 code. Other frequent problems are interior water leaks, overheating, premature brake wear, and transmission issues like hard shifting or slipping. Steering problems, such as loss of power assistance, and airbag malfunctions have also been reported. 
This video explains some common problems with the Dodge Journey and how to identify them: 1mSimple Mechanic AdviceYouTube · Nov 27, 2024
Electrical and electronic problems

• Keyless entry: A frequently reported issue is the remote keyless entry system not working intermittently. 
• Check Engine Light: The check engine light can come on due to issues like the P0339 code (crankshaft position sensor circuit intermittent). 
• General electrical: Problems include the vehicle failing to start, stalling, and random failures of buttons or lights, sometimes linked to the TIPM (Totally Integrated Power Module) or wiring issues. 
• Airbags: There are reports of airbag malfunctions, such as unintended deployment or failure, and the airbag light turning on due to faulty wiring or sensors. 

Engine and cooling system problems 

• Overheating: The engine can overheat, sometimes due to debris in the cylinder head coolant port. 
• Stalling: Some models have a tendency for the engine to stall unexpectedly or fail to restart. 
• Head gasket: There are reports of head gasket damage. 

Drivetrain and transmission issues

• Transmission: Issues include hard shifting, delayed engagement, and gear slipping, particularly after the vehicle reaches a certain mileage. Some models have had to replace the transmission entirely. 
• Braking: Problems include premature wear on brake components, vibrations when braking, and issues with the anti-lock brake system (ABS). There was also a recall for a defect in the rear brake caliper pistons on certain model years. 
• Steering: Loss of power steering or locked steering wheels have been reported, often due to issues with the power steering hoses. 

Other common issues

• Water leaks: Interior water leaks are a common complaint, sometimes caused by poorly sealed body seams. 
• Suspension noise: Some owners report a squeaking noise from the rear suspension. 
• Cruise control: There have been recalls and complaints related to the cruise control system on certain models. 

How reliable is a Dodge Journey?

The Dodge Journey has a mixed reliability record, with some model years being significantly more problematic than others, particularly early ones like 2009, 2010, and 2012, which suffered from electrical, brake, and engine issues. However, later models received better reliability scores from some sources, with RepairPal giving it an overall average of 4.0 out of 5.0, placing it in the middle for midsize SUVs. The most reliable models are likely from the later years of its production run. 
You can watch this video to learn about the history of Dodge Journey and its major flaws: 47sMarspeedYouTube · Jun 24, 2021
Factors to consider

• Model Year: The reliability varies significantly by model year. Early models (e.g., 2009, 2010, 2012) had more documented issues like premature brake wear, electrical failures, and engine problems. Later models generally show improved reliability. 
• Common Problems: Even with good ratings, some common issues are reported across various model years, including: 
  • Moisture inside headlights 
  • Bluetooth connectivity issues 
  • Slow acceleration and power (especially with some engines) 
• Repair Costs: The average annual repair cost is about $562, which is considered average for its class, according to RepairPal. However, some specific models have had issues that could lead to expensive repairs, so a thorough pre-purchase inspection is recommended. 
• Warranty: The 2019 model, for example, came with a 3-year/36,000-mile basic warranty. If buying a used model, be aware of the warranty status. 
• Maintenance: Like any vehicle, proper and consistent maintenance is crucial for reliability. The 2.4-liter 4-cylinder engine is easier to maintain, while the 3.6L Pentastar engine can be more difficult due to component placement. 

What to do if you are considering a Dodge Journey

• Research specific model years: Avoid the most problematic years like 2009 and 2010 if possible. 
• Get a professional inspection: Have a mechanic inspect the specific vehicle you are considering, paying close attention to potential problem areas like the electrical system, engine, and transmission. 
• Check for recalls: Review the vehicle's maintenance history and check for any open recalls. Some models have had multiple recalls for issues like electrical problems and faulty wiring. 

What Dodge Journey years to avoid?

The Dodge Journey years to avoid are 2009, 2010, 2011, and 2012, due to a high number of reported issues, particularly with the electrical system, brakes, and engine. The 2015 model is also often cited as problematic, with issues like a problematic thermostat and multiple recalls. 
Years to avoid

• 2009-2012: These years are frequently cited as the most problematic. 
  • Electrical problems: Faulty wiring, issues with keyless entry, and other electrical failures were common. 
  • Brake problems: Premature wear and locking calipers were frequently reported. 
  • Engine problems: Engine power loss, dying while driving, and ticking sounds were common issues. 
  • Other issues: Water leaks and interior accessory malfunctions were also reported. 
• 2015: This model year is also frequently mentioned as one that should be avoided due to a high number of recalls and reliability concerns. 

Other years to consider

• 2017 and later: Some sources suggest that models from 2017 onward are generally better, though some issues, such as a dated performance and poor crash test results for the 2017 model, are still worth noting. 
• 2016: This year also has a notable number of recalls. 
• 2019: Some sources report transmission problems like banging and clunking sounds, and engine stalling. 

What's the average lifespan of a Dodge Journey?

According to motorandwheels.com, a typical Dodge Journey will last 130,000-180,000 miles. Those who take excellent care of the car report them making it to 200,000 miles or more. Many factors will influence longevity, and one of the most influential is you.