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What are the faults on a Ford Puma?

The Ford Puma’s faults vary by generation, but the most commonly reported issues involve infotainment/electrical glitches, occasional drivetrain/gearbox behavior, and, in some EcoBoost engines, oil‑consumption concerns. The frequency of these problems depends on model year and trim.


Scope and generations


Ford Puma (1997–2001)


As an older, first-generation model, reliability data is limited and varies by individual vehicle history. This era’s Puma is best understood through maintenance records and classic-car resources. Owners generally advise thorough inspection of wear items and age-related components, given the age of the car and the technology of the period.


Ford Puma (2020–present)


For the modern Puma, owner forums, consumer surveys, and recalls point to several recurring faults. The items below reflect commonly reported experiences and service notices reported through 2020–2024 and into 2025. Always verify current recalls and the vehicle’s service history, as Ford has issued software updates and recalls that address some issues.


Before listing the faults, note that these items are not guaranteed to affect every vehicle. A pre-purchase inspection and up-to-date software/recall status can significantly reduce risk.



  • Infotainment and connectivity glitches, including screen freezes, laggy responses, and Bluetooth/CarPlay/Android Auto dropouts.

  • Automatic/dual-clutch transmission hesitation or abrupt shifts in some trims, particularly with earlier firmware; many issues can be mitigated with software updates or dealer servicing.

  • Oil consumption concerns reported by some owners on certain EcoBoost engines; regular oil level checks and documented service history are important.

  • Suspension noise or firm ride, with occasional knocking or creaking on rough surfaces or when loading the vehicle on uneven roads.

  • Interior rattles and trim-fit issues, especially around door panels and the infotainment bezel, affecting perceived build quality.

  • Electrical sensor or software faults that trigger warning lights (battery, charging system, or other control modules); some cases require dealer software updates or component replacements.


Concluding: These faults are among the most frequently reported for the current Puma, but Ford has issued updates and recalls that address several of them. Always check for active recalls and review the vehicle’s maintenance history.


What to check before buying


To assess a Ford Puma’s condition and reduce purchase risk, buyers should focus on software, driveline behavior, oil usage history, and ride quality, as well as general build integrity.



  • Test infotainment performance across screens and connections, and confirm all software is updated to the latest version.

  • Take note of any transmission feel during acceleration or gear changes and discuss any irregular shifting with a dealer.

  • Ask for a documented oil-change history and check for unusual oil consumption signs in service records.

  • Inspect suspension components for noises and check for excessive movement or uneven wear on wheels.

  • Inspect interior trim for rattles and ensure all switches and lights function properly.


Concluding: A comprehensive pre-purchase inspection that includes a software update check and a test drive can help confirm whether these common faults are present or likely to develop.


Summary


The Ford Puma shows two distinct fault profiles by generation. The older 1997–2001 model offers reliability considerations typical of late-1990s small cars, while the modern 2020–present Puma is more prone to infotainment/software glitches, sporadic transmission behavior in some configurations, and occasional oil‑consumption concerns on certain EcoBoost engines. Always verify current recalls, review service history, and perform a thorough inspection to gauge a specific vehicle’s condition.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.