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What is the defect in the Mustang Mach-E?


The Ford Mustang Mach-E, Ford's flagship electric SUV, has been a popular choice among EV enthusiasts since its release. However, like any vehicle, it has not been without its challenges. In this article, we’ll explore some of the known defects in the Mustang Mach-E, their implications, and what owners can do to address them.


Common Issues Reported in the Mustang Mach-E


While the Mustang Mach-E has received praise for its performance and design, several defects have been reported by owners and automotive experts. Here are the most notable ones:



  • Battery Contactors Failure: One of the most significant issues reported involves the high-voltage battery contactors. These components can overheat, leading to a loss of power while driving. This defect has prompted recalls and software updates to mitigate the risk.

  • Charging Problems: Some owners have experienced difficulties with charging, including slow charging speeds or the inability to charge at all. These issues are often linked to software glitches or faulty charging equipment.

  • Software Bugs: The Mach-E relies heavily on software for its operation, and some owners have reported glitches in the infotainment system, navigation, and driver-assistance features.

  • Build Quality Concerns: A few owners have noted issues with panel alignment, paint quality, and interior materials, which can detract from the overall ownership experience.


What Ford is Doing to Address These Issues


Ford has been proactive in addressing the defects in the Mustang Mach-E. Here’s what they’ve done so far:



  • Recalls and Repairs: Ford has issued recalls for vehicles affected by the battery contactor issue and has provided free repairs to owners.

  • Software Updates: Many of the software-related problems have been addressed through over-the-air updates, allowing owners to receive fixes without visiting a dealership.

  • Improved Quality Control: Ford has committed to improving the build quality of the Mach-E in response to customer feedback.


What Should You Do If You Own a Mustang Mach-E?


If you own a Mustang Mach-E and are experiencing any of the issues mentioned above, here are some steps you can take:



  • Check for Recalls: Visit Ford’s official website or contact your local dealership to see if your vehicle is part of any recalls.

  • Keep Software Updated: Ensure your vehicle’s software is up to date to benefit from the latest fixes and improvements.

  • Contact Ford Support: If you encounter persistent issues, reach out to Ford’s customer service for assistance or schedule a service appointment with your dealership.


Conclusion


The Mustang Mach-E is a groundbreaking vehicle that represents Ford’s commitment to electric mobility. While it has faced some defects, Ford’s efforts to address these issues demonstrate their dedication to customer satisfaction. By staying informed and proactive, owners can continue to enjoy the many benefits of this innovative electric SUV.


Frequently Asked Questions

Are the brakes on the Ford Mach-E being recalled?


Ford has been forced to recall Mustang Mach-E models after an over-the-air update went wrong. In addition to disabling the ABS, ESC, and traction control, the OTA reduces the regenerative braking. The Ford Maverick is also being recalled due to a fault with the 2nd-row child seat tether anchors.



Is Mach-E recalled for acceleration?


Mustang Mach-Es Recalled Because Full-Throttle Acceleration Can Melt Welds. "Repeated wide open pedal events" and DC fast charging could both lead to overheating in the battery's main contactors, which is bad.



What is the recall on the Mustang Mach-E?


Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat. Tip: Recalls don't affect every vehicle of the same year, make and model. You'll need your car's 17-digit Vehicle Identification Number (VIN) to know for sure.



Is the Mach-E a reliable car?


Experts have praised the Mach-E for its dependable performance, and many owners have shared positive feedback regarding its long-term durability. While the vehicle does have a few minor recurring issues—mostly related to software or charging—the vast majority of drivers report no major reliability concerns.



Will there be a 2025 Mach-E?


The 2025 Ford Mustang Mach-E is sporty and fun to drive. It also has plenty of range and is decently roomy for people and cargo. It does suffer from some minor comfort issues, but overall it's one of our more highly recommended picks for a small… electric SUV.



How reliable is the Mach-E?


In conclusion, the Ford Mustang Mach-E is a highly reliable electric SUV that performs well over time, offers solid battery longevity, and comes packed with advanced technology.



Does the Mach-E have problems?


Ford Mach-E Recall Details
The problem: DC charging and repeated hard acceleration can overheat the high-voltage battery main contactors, which can prevent the contactors from closing or weld them permanently closed. If this happens, the vehicle might not start, or it could lose power while driving.



What is the life expectancy of a Mustang Mach-E?


According to thestreet.com, most Ford has a solid chance of hitting the 200,000 point on the odometer. Since the Mach-E is an electric vehicle, it can push past that point with a lifespan of 300,000-400,000. Go electric if you want to maximize the lifespan of your machine.



Why did Ford stop making Mach-E?


1, the Mach-E lost its eligibility for a $3,750 US tax credit as the Biden administration tightened rules on stimulus measures to prevent EV makers from sourcing battery materials from China and other foreign adversaries. Ford also is cutting production of the Mach-E and the F-150 Lightning plug-in pickup truck.



Did the Mach-E flop?


Meanwhile, the Mach-E is on fire. Sales for the electric crossover reached 51,745 in 2024, helped by a strong fourth quarter with 16,119 units sold—a 35.6 percent increase compared to last year. To be fair, Ford has been aggressive with Mach-E pricing and incentives over the last 12 months to counter slowing EV demand.


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.