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What is the power steering issue on a 2011 Ford Fusion?

The power steering problem most often reported for the 2011 Ford Fusion is a loss of electric power steering (EPAS) assist, which makes the steering wheel heavy and harder to turn, especially at low speeds.


Understanding the EPAS system in the Fusion


The 2011 Fusion uses electric power steering (EPAS), which relies on an electric motor at the steering rack and a control module that interprets steering input and vehicle data. Unlike older hydraulic systems that rely on fluid pressure, EPAS uses electricity from the vehicle’s battery to provide assist. When the EPAS system or its components malfunction, drivers can experience reduced or complete loss of steering assist, accompanied by warning lights on the dashboard. The root causes can include a failing EPAS motor, faulty steering angle or torque sensors, damaged wiring or connectors, or software problems in the control module.


Symptoms of EPAS issues


Common symptoms reported by drivers when the EPAS system starts to fail include:



  • Steering wheel heavy or difficult to turn, particularly at parking speeds

  • Intermittent or persistent loss of steering assist

  • Dash warning lights such as “Power Steering,” “Power Steering Assist Fault,” or related stability/ABS indicators

  • Unusual noises or a fluttering sensation from the steering column

  • Inconsistent steering feel or stiffness that seems to come and go


These signals can appear suddenly or gradually, and they can occur while driving or when the vehicle is stationary, which raises safety concerns during maneuvers like lane changes or parking.


Causes and contributing factors


Several underlying issues can trigger or mimic EPAS faults. The following are among the most commonly reported causes:



  • Failing EPAS motor or power supply to the steering rack

  • Faulty steering angle sensor or torque sensor, leading to incorrect assist calculations


  • Software/calibration issues in the EPAS control module (may require a update or reprogramming)

  • Battery or alternator problems that deprive the EPAS system of stable power

  • Aftermarket devices or modifications that interfere with the steering control system


Because EPAS is integrated with other safety systems, such as ESC and ABS, faults can also trigger related warning lights or affect vehicle dynamics beyond steering effort.


Diagnosis and recommended actions


Diagnosing EPAS problems typically involves a professional diagnostic process using manufacturer-specific scan tools to read fault codes, monitor live sensor data, and test the EPAS motor and related components.



  1. Scan the vehicle for EPAS-related fault codes and review live data from the steering angle sensor and EPAS module.

  2. Inspect the EPAS wiring harness, connectors, and grounds for damage, corrosion, or loose connections.

  3. Check the battery and charging system to ensure the EPAS system is receiving stable power.

  4. Assess whether a software/firmware update or recalibration is available for the EPAS control module.

  5. Determine whether the fault requires motor or column replacement, sensor replacement, or other repairs.

  6. Check for open recalls or technical service bulletins (TSBs) related to EPAS for the 2011 Fusion and your VIN.


Because EPAS failures can compromise steering safety, it is advisable to have any symptoms evaluated promptly by a Ford dealer or qualified shop. If steering assist is lost while driving, slow down gradually, signal and pull over safely, then have the vehicle towed for service if necessary.


Repairs and cost considerations


Repairs for EPAS issues vary widely depending on the exact fault and the required parts. Potential options include software updates, sensor recalibration, wiring repair, or replacement of the EPAS motor or the steering rack/column assembly. Vehicle owners should be aware that labor costs can be a significant portion of the repair bill, and prices vary by location and whether a dealer or independent shop performs the work. In general, EPAS-related work can range from several hundred to over a thousand dollars, with motor or column replacements typically on the higher end. Warranty coverage or recall-related fixes may reduce or eliminate out-of-pocket costs where applicable.


Before proceeding, confirm whether there are active recalls or warranty extensions for your specific VIN, as Ford has issued service campaigns addressing EPAS-related faults on some older Fusion models.


Safety, recalls and what to do now


Safety matters with power steering faults, as sudden or complete loss of assist can affect steering control. If you notice warning lights, unusual steering feel, or intermittent heavy steering, arrange a professional inspection promptly. To check for recalls or service campaigns, use your VIN on NHTSA’s recall site or Ford’s official owner portal. If a recall or TSB applies, Ford or a dealer may cover repairs under the program.


In practice, owners should document symptoms, keep track of when they occur, and seek diagnostic confirmation from a Ford-authorized technician. Prioritize safety and avoid ignoring sporadic or ongoing steering problems.


Summary


The 2011 Ford Fusion commonly experiences issues with its electric power steering (EPAS) system, with drivers reporting sudden or gradual loss of steering assist and warning lights. EPAS problems can stem from motor failure, sensor faults, wiring issues, or software glitches, and they may involve the steering rack or column. Diagnosis typically requires a professional scan and targeted tests, and repairs can range from software updates to expensive hardware replacements. Checking for recalls and servicing promptly helps protect safety and can reduce costs, especially if a repair is covered under warranty or a campaign. If you experience steering problems, consult a Ford dealer or qualified technician to diagnose and address the root cause.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.