What is the steering issue on the 2024 Silverado?

Some 2024 Chevrolet Silverado pickups have reported intermittent loss or reduction of power steering assist, making steering feel heavy or unstable in certain conditions. This article examines what’s known, why it may happen, and how owners can respond.

What drivers are reporting

The following symptoms have been described by Silverado owners and noted in service notes and safety communications. They are not guaranteed to affect every vehicle, but they appear in a notable subset of trucks produced for the 2024 model year.

• Heavy or stiff steering at low speeds, making parking or maneuvering more effortful


• Loss or sudden reduction of power steering assist while driving, potentially without warning


• Warning lights such as “Service Steering System” or related EPS (electric power steering) messages


• Irregular steering feel, including moments of looseness or resistance during turning

Dealers and manufacturers typically advise prompt inspection if these symptoms occur, as they point to the vehicle’s steering system—most often the electric power steering (EPS) components or associated sensors and wiring.

What might be causing it

Experts and service notes point to several potential root causes within the steering system. The list below covers the most commonly discussed possibilities based on industry guidance and reported cases.

• Electronic power steering (EPS) module failure or software glitches that affect steering assist


• Steering column components or torque sensor issues that disrupt steering feedback



• Worn or defective steering gear/rack assembly in affected production windows


• Calibration or software updates that require dealer intervention to restore proper assist

These potential causes can vary by vehicle age, production date, and trim. A dealer visit typically begins with diagnostic scans of the EPS system and related sensors to identify the exact fault.

What GM and safety regulators are saying

Public safety and consumer data show that the 2024 Silverado steering issue has not produced a single nationwide recall that covers all 2024 models. Instead, there have been consumer complaints filed with safety agencies and several dealer service bulletins that address EPS-related concerns for certain VIN ranges and production periods. Owners should check their VIN against official recall databases to confirm coverage.

To verify status for a specific vehicle, consumers should consult the National Highway Traffic Safety Administration (NHTSA) recall database or GM’s recall lookup pages. These resources provide VIN-specific recall eligibility and required remedies if an inspection finds a problem.

Steps for affected owners

If you notice steering issues, take these steps to protect yourself and your vehicle while awaiting service.

• Do not ignore warning lights or unusual steering behavior. If steering feels heavy or unresponsive, reduce speed and seek a safe place to stop if needed.


• Contact your Chevrolet dealer or GM customer service to report symptoms and schedule an inspection; ask about a loaner vehicle if available.


• Check the VIN against recall databases (NHTSA.gov or GM’s recall page) to determine if your truck is subject to a safety recall or service bulletin.


• During service, expect diagnostic scans of the EPS module, steering angle sensor, wiring harness, and possibly the steering rack or column; repairs may include software updates, component replacement, or both.

Being proactive with inspections helps ensure that any steering-related issue is identified early and addressed under warranty or recall coverage when applicable.

What to expect at the dealership

Dealership technicians typically begin with a diagnostic run on the EPS system, including software verification and sensor data checks. Depending on the findings, the remedy may involve:

• Software updates or reprogramming of the EPS controller


• Replacement of EPS components, such as the motor or control module


• Inspection and possible replacement of wiring harnesses or the steering gear


• Additional checks for related systems (e.g., steering angle sensor, collision/drive assist modules) if needed

Owners should obtain a written estimate and ask about any recall or service bulletin applicability to their specific VIN and production date. Timely service can prevent further risk and ensure the vehicle remains safe to operate.

Summary

The steering issue reported for some 2024 Silverado models centers on intermittent loss or heaviness of power steering assist, most often linked to the electric power steering system and its sensors, wiring, or control modules. While not a universal fault for all 2024 Silverados, the problem has prompted dealer service bulletins and safety-agency inquiries. Owners should monitor warning messages, check VIN-specific recall status, and contact a Chevrolet dealer for a diagnostic evaluation if symptoms appear. As always, timely attention is key to maintaining steering safety.

What is the steering recall on 2024?

The issue stems from the steering gearbox worm wheel, which may have been improperly manufactured. During use, the worm wheel can swell, reducing the thickness of the grease film between it and the worm gear.

What are the problems with the 2024 Silverado?

Common problems reported for the 2024 Chevy Silverado include transmission issues like rough shifting and hesitation, and electrical problems such as infotainment system glitches, dashboard errors, and the start-stop system malfunctions. Other issues include excessive oil consumption, potential engine problems with the 6.2L V8, and problems with the brakes, including a soft pedal. Some users also report issues with the four-wheel drive system and minor concerns like creaking interior trim and poor backup camera visibility at night.
 
This video discusses some of the problems with the 2024 Chevy Silverado: 58sMotor FutureYouTube · Sep 28, 2023
Transmission

• Rough or jerky shifting: The transmission shifts abruptly, particularly during acceleration and deceleration. 
• Hesitation and slipping: Issues where the vehicle hesitates to accelerate or the engine revs without effectively transferring power to the wheels. 
• Delayed gear engagement: Delays are sometimes noticed when shifting between gears, like from park to drive. 
• Clunking: Some owners report a clunking sound when putting the truck in gear. 

Engine and fuel

• Excessive oil consumption: Many engines, especially the 5.3L V8, tend to consume oil, requiring frequent checks to prevent engine damage. 
• Engine recall: A recall exists for the 6.2L V8 engine due to potential manufacturing defects that can lead to loss of propulsion or engine failure. 

Electrical and technology

• Infotainment system: Reports of malfunctioning screens, delayed responses, and audio cutting out.
• Dashboard warnings: Unexplained warning lights on the dashboard can appear.
• Start-stop system: The automatic start-stop system can be inconsistent, with some reporting it fails to shut the truck off, while others find it inoperable.
• Remote start: The remote start feature is not always reliable.
• Backup camera: The backup lights can make the backup camera difficult to see in the dark. 

Brakes

• Soft or spongy brake pedal: Some drivers have reported a "soft" or "spongy" feel in the brake pedal.
• Intermittent loss of trailer brakes: Complaints have been filed specifically by owners of the Silverado HD models. 

Other issues

• Four-wheel drive: Problems have been reported with the four-wheel drive transfer case position sensor and the selector switch. 
• Interior and exterior: Some owners report creaking sounds from the interior trim and potential for rust on the frame. 
• General build quality: Other minor issues include squeaks, rattles, and air/water leaks. 

What is the recall on the Silverado steering shaft?

model year Chevrolet Silverado 2500/3500 and 2024 model year GMC Sierra 2500/3500 vehicles. In these vehicles, the steering gear shaft may contain a supplier manufacturing defect that may result in a fracture of the shaft that attaches to the steering (pitman) arm.

What is the power steering problem with the 2024 GMC Sierra?

That said, in August 2023, GM did recall some 2024 Silverados and Sierras because of a defect in the steering gear shaft that could break and cause drivers to lose steering control entirely.