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What problems did the Ford Transit Custom have in 2017?

The 2017 Ford Transit Custom experienced a range of reliability concerns, with emissions-related engine faults, electrical glitches, and some transmission and braking issues being the most commonly reported problems by owners and in recall programs.


What follows provides a detailed look at the main problem areas seen on 2017 models, drawing on owner reports, industry reviews, and official recall activity in several markets. The goal is to outline where issues tended to arise, while noting that not every vehicle was affected and proper maintenance or dealer updates often mitigated problems.


Engine and emissions concerns


In 2017, engine and emissions problems were frequently discussed in relation to the Transit Custom’s diesel lineup, including the EcoBlue and earlier TDCi variants. The most commonly cited trouble spots involved the emissions-control system and related components.



  • EGR valve and related emissions control failures: sticking or malfunction can lead to rough running, reduced power, warning lights, and, in some cases, limp-home mode.

  • Diesel particulate filter (DPF) clogging or regeneration issues: incomplete or failed regen can cause poor performance and higher exhaust temperatures, sometimes triggering fault codes.

  • AdBlue/SCR system faults on EcoBlue-era engines: DEF dosing issues, sensor or pump failures, and related warnings can compromise performance and efficiency.

  • Turbocharger and intercooler considerations: boost-related faults or leaks can accompany emissions problems and affect driveability.


Issues in this category were often addressed through software updates, component replacements, or DPF servicing under warranty or recall campaigns, depending on market and vehicle history.


Electrical and interior systems


Electrical faults and infotainment problems were another common area of concern for 2017 Transit Custom owners, reflecting the van’s growing reliance on electronic systems for performance and comfort.



  • Electrical faults and warning lights: intermittent sensor or wiring issues can trigger dashboard warnings and affect functionality of key systems.

  • Infotainment and connectivity glitches: issues with the SYNC or other multimedia interfaces and touchscreen units were reported by some users.

  • Central locking, power windows, and door module problems: intermittent operation or failure to respond to remote/key inputs.


Most electrical-related problems were addressed through component replacements, wiring repairs, or software updates as dictated by fault codes and symptom patterns.


Transmission, driveline and mechanical concerns


Some 2017 Transit Custom models experienced drivability issues related to transmission and other mechanical components, though prevalence varied by market and engine option.



  • Transmission and clutch wear: rough shifting, hesitancy, or premature clutch wear reported in manual variants; some automatic/transmission systems could exhibit delayed or imperfect gear changes.

  • Drivetrain vibrations and noises: at times associated with wear in mounts, bearings, or related components, affecting comfort or perceived reliability.

  • General engine drivability symptoms: misfires or rough idle linked to fuel delivery or ignition components in certain configurations.


People facing these issues typically received diagnosis through fault codes and monitoring, with repair paths ranging from component replacement to software recalibration.


Safety recalls and regulatory actions in 2017


Throughout 2017, several markets issued recalls and service campaigns for Transit Custom vans to address safety-critical and emission-related concerns. The scope varied by region and model year, but the underlying aim was to rectify issues that could affect performance, safety, or compliance with emissions standards.



  • Braking and electrical safety recalls: campaigns addressing ABS/ESC wiring, sensor integrity, and related control modules.

  • Airbag and seat belt system recalls: concerns about inflators, pretensioners, or wiring that could affect occupant protection.

  • Emissions-related service campaigns: updates to engine management software, AdBlue/DEF systems, or exhaust aftertreatment components to ensure proper function and compliance.

  • Electrical harness and component integrity recalls: fixes for wiring harness protection or insulation where deterioration could lead to faults.


Owners of 2017 Transit Customs should verify recall status for their specific vehicle by checking with Ford customer service, regional regulatory databases, or official recall portals using the VIN, and arrange required repairs with an authorized dealer.


Summary


Overall, 2017 Transit Custom reliability concerns centered on emissions-related engine components, electrical systems, and some transmission and braking behavior. While these issues affected a portion of vehicles, many problems were resolvable through dealer service, software updates, or component replacements under warranty or recall campaigns. Prospective buyers and current owners should review the vehicle’s service history, confirm that all applicable recalls were completed, and stay alert to fault codes that may indicate emissions or electrical trouble.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.