Why cant I start my car from my Chevy app?

If you're unable to start your Chevy car remotely using the Chevy app, there could be a few potential reasons. The most common issues are related to connectivity, account settings, or compatibility between your vehicle and the app.

Connectivity Issues

One of the most common reasons you may not be able to start your car remotely is due to connectivity problems. The Chevy app relies on a stable internet connection and cellular signal to communicate with your vehicle. Ensure that you have a strong Wi-Fi or cellular data connection on your mobile device. If the connection is weak or intermittent, the app may not be able to establish a secure link with your car.

Account and Settings

Another potential issue could be related to your Chevy account settings or the app's permissions. Make sure your Chevy account is properly set up and that you have enabled the necessary permissions for the app to access your vehicle's remote start functionality. Check your account settings and ensure that remote start is enabled and configured correctly.

Vehicle Compatibility

Not all Chevy vehicles are compatible with the remote start feature in the Chevy app. Older models or vehicles without the necessary technology may not be able to be started remotely. Consult your vehicle's owner's manual or the Chevy website to confirm if your specific model is compatible with the app's remote start capabilities.

Troubleshooting Steps

• Ensure you have a strong internet connection on your mobile device.


• Check your Chevy account settings and ensure remote start is enabled.


• Verify that your vehicle model is compatible with the Chevy app's remote start feature.


• Try restarting your mobile device and the Chevy app.


• If the issue persists, contact Chevy customer support for further assistance.

By addressing these potential issues, you should be able to resolve the problem and start your Chevy car remotely using the Chevy app.

Can I start my car with the My Chevy app?

Yes, you can start your car with the myChevrolet app, as long as your vehicle is properly equipped with remote start and you have an active OnStar service plan. The app allows you to start, stop, lock, and unlock your vehicle remotely from anywhere you have an internet connection. 
This video demonstrates how to use the myChevrolet app to remote start your car: 1mUlmer Chevrolet CadillacYouTube · Nov 9, 2016
How to use the myChevrolet app for remote start

1. Open the myChevrolet app on your smartphone. 
2. Navigate to the "My Vehicle" tab on the home screen. 
3. First, tap the lock button to secure your vehicle. This is a safety requirement before remote starting. 
4. Then, press and hold the remote start icon (often shaped like a curved arrow) for a few seconds until you receive a "Sent" confirmation in the app. 

Additional features of the myChevrolet app

• Vehicle status: Check your fuel level, EV range, tire pressure, and oil life. 
• Remote controls: Lock, unlock, sound the horn, and flash the lights. 
• Vehicle location: Pin your vehicle's location on a map. 
• Maintenance: Get diagnostic information and schedule service appointments. 
• OnStar: Access other services like Roadside Assistance and Turn-by-Turn navigation. 

This video shows the features of the myChevrolet app, including how to lock/unlock your car and check its status: 56sPhillipsChevyYouTube · Jan 30, 2023

Can I remote start my car with myChevrolet app?

Remote start the vehicle/engine
From the app's home screen, press and hold the centre CLIMATE or START icon, depending on your vehicle. Keep holding the icon until the words Keep Holding are no longer displayed. This will take approximately two seconds. The button will say Sent once the command is successful.

Why doesn't myChevrolet app work?

Restart the app and your phone to clear temporary glitches. Check Bluetooth and Wi-Fi connections, as poor connectivity can cause syncing issues. Reinstall the app if problems persist. Verify vehicle software is current via dealership updates.

Why is my Chevy remote start not working?

A Chevy's remote start won't work if a safety condition isn't met, such as the hood being unlatched, the vehicle not being in park, or a door being ajar. Other common reasons include a dead key fob battery, a check engine light, low fuel, or a vehicle in "valet mode". To fix it, check these conditions, ensure your key fob has a good battery, and try the remote start again. 
Common reasons and solutions
This video explains common reasons why Chevy remote start may not be working: 50sKurt of TradesYouTube · Nov 11, 2022

• Vehicle condition:
  • Hood unlatched: Make sure the hood is completely closed and latched. 
  • Not in park: The vehicle must be in park for remote start to function. 
  • Door ajar: All doors must be closed and locked. 
  • Valet mode: Valet mode disables remote start. To exit, press and hold the "lock" and "trunk" buttons on your key fob simultaneously until the parking lights flash twice. 
• Key fob:
  • Dead battery: The most common cause. Replace the battery (often a CR2032) in the key fob. 
• Vehicle health:
  • Check engine light: If the check engine light is on, the remote start is disabled. You will need to address the underlying issue. 
  • Low fuel: The system will not work if you have low fuel. 
  • Engine temperature: If the engine is too cold or oil pressure is too low, it may prevent remote start. 
• Usage and other issues:
  • Hazard lights: If the hazard lights are on, remote start may not work. 
  • Consecutive attempts: You may have to start the car with the key in the ignition if you've attempted too many remote starts in a row. 
  • Key in the car: If the key is in the ignition, remote start will not function. 
  • Reprogramming: The remote may need to be reprogrammed to the vehicle. 
  • Faulty hood pin switch: If the switch is broken, it can falsely signal that the hood is open.