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Why cant I start my car from my Chevy app?

If you're unable to start your Chevy car remotely using the Chevy app, there could be a few potential reasons. The most common issues are related to connectivity, account settings, or compatibility between your vehicle and the app.


Connectivity Issues


One of the most common reasons you may not be able to start your car remotely is due to connectivity problems. The Chevy app relies on a stable internet connection and cellular signal to communicate with your vehicle. Ensure that you have a strong Wi-Fi or cellular data connection on your mobile device. If the connection is weak or intermittent, the app may not be able to establish a secure link with your car.


Account and Settings


Another potential issue could be related to your Chevy account settings or the app's permissions. Make sure your Chevy account is properly set up and that you have enabled the necessary permissions for the app to access your vehicle's remote start functionality. Check your account settings and ensure that remote start is enabled and configured correctly.


Vehicle Compatibility


Not all Chevy vehicles are compatible with the remote start feature in the Chevy app. Older models or vehicles without the necessary technology may not be able to be started remotely. Consult your vehicle's owner's manual or the Chevy website to confirm if your specific model is compatible with the app's remote start capabilities.


Troubleshooting Steps



  • Ensure you have a strong internet connection on your mobile device.

  • Check your Chevy account settings and ensure remote start is enabled.

  • Verify that your vehicle model is compatible with the Chevy app's remote start feature.

  • Try restarting your mobile device and the Chevy app.

  • If the issue persists, contact Chevy customer support for further assistance.


By addressing these potential issues, you should be able to resolve the problem and start your Chevy car remotely using the Chevy app.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.