Why doesnt my SYNC 3 have Android Auto?

Your SYNC 3 infotainment system may not show Android Auto because not every unit supports it, and some require a software update or even hardware changes. Compatibility depends on model year, regional market, and firmware. This article breaks down why it can be missing and what you can do about it.

Is Android Auto supported in your SYNC 3 model?

Compatibility varies by vehicle, region, and the specific SYNC 3 hardware and software installed. Here are the common factors that determine whether Android Auto is available on your car’s infotainment system:

• Vehicle model year and market: Some earlier or region-specific SYNC 3 builds did not include Android Auto.


• Hardware generation: Certain SYNC 3 hardware revisions do not support Android Auto; CarPlay may be offered instead.


• Software availability: Even with capable hardware, Android Auto is only present if Ford provided the feature via a software update.


• Phone and connection requirements: Android Auto requires a compatible Android phone and an appropriate connection method (USB cable for most cars, with wireless options only on select models).

If your vehicle qualifies for Android Auto but it still isn’t appearing, a dealer can confirm compatibility for your VIN and tell you whether a firmware update is available or required.

How to enable or update Android Auto on SYNC 3

If your car’s system supports Android Auto, follow these steps to enable it and ensure it works reliably. Start with the basics and move to software updates if needed.

1. Verify compatibility for your exact model/year and market using Ford’s official compatibility resources or your owner’s manual.


2. Check whether a SYNC 3 software update is available for your vehicle and install it through a dealership or via any supported over-the-air update service.


3. Use a high-quality USB data cable and connect your Android phone to the USB port labeled for smartphone integration; avoid cables that are charge-only.


4. On your Android phone, enable Android Auto and grant all required permissions; follow prompts on first connection.


5. In the SYNC 3 interface, select Android Auto from the home screen or Apps menu; if it doesn’t appear, disconnect and reconnect the phone or reboot the infotainment system.


6. If your vehicle supports Wireless Android Auto, enable wireless pairing on both the phone and the car and complete the setup; note that wireless will depend on your model and software version.


7. Test with a familiar app (e.g., Google Maps) to confirm that Android Auto is routing apps correctly; if issues persist, try a different USB port or perform a factory reset as a last resort.

With the right hardware, up-to-date software, and a proper connection, Android Auto should appear on your SYNC 3 display. If it doesn’t, a dealer visit may be required to apply the necessary firmware update or verify the hardware’s capability.

What to do next if Android Auto still doesn’t appear

When the feature remains unavailable after checks, updates, and correct cabling, several factors could be at play beyond user steps:

• Market/feature availability: Some regions or trims never included Android Auto on certain SYNC 3 configurations; Ford may offer CarPlay instead or none.


• Hardware limitation: Early SYNC 3 units or certain builds may lack Android Auto support due to processor or port constraints.


• Activation or service issue: A dealer may need to enable the feature via a service bulletin or perform a hardware upgrade.

In such cases, contact a Ford dealer or service center for a compatibility assessment, potential firmware update, or hardware upgrade options, and check for any applicable Ford service notices for your VIN.

Summary

Android Auto on SYNC 3 depends on model year, market availability, and firmware. Not every SYNC 3 system supports Android Auto, and some require a software update or hardware changes. Check compatibility, update software, and ensure proper phone connection. If the feature remains elusive, seek assistance from a Ford dealer or service center to explore firmware updates or hardware requirements.

Can I upgrade my Ford SYNC 3 to SYNC 4?

No, you cannot directly upgrade from Sync 3 to Sync 4 because they use different hardware, but it is possible to perform a hardware swap with an aftermarket or OEM kit. These kits replace the Sync 3 screen and other components to install the Sync 4 system, often providing features like larger, higher-resolution screens, wireless Apple CarPlay, and better performance. 
Direct upgrade vs. hardware swap

• Direct upgrade is not possible: Ford's official stance is that older SYNC systems cannot be upgraded to newer ones because the underlying hardware and software are not compatible. 
• Hardware swap is possible: Third-party and some OEM kits are available that allow you to replace the Sync 3 hardware with Sync 4 components. 

Benefits of swapping to Sync 4

• Larger and higher-resolution screens: Many kits offer larger, more modern displays with better clarity and performance. 
• Wireless connectivity: You can gain wireless Apple CarPlay and Android Auto, which automatically connects your phone without a cable. 
• Improved performance: The new hardware offers better processing speed and a more responsive system. 

What to consider before swapping

• Cost: These kits can be expensive, with prices ranging from several hundred to over a thousand dollars. 
• Complexity: The installation involves replacing the hardware, so it is more involved than a standard software update. 
• Vehicle compatibility: You need to purchase a kit specifically designed for your vehicle's make and model to ensure the components will fit and be compatible. 
• Loss of features: Some users have noted that the Sync 4 system may have different features or may require subscriptions for some functions, like navigation. 

Why is my Android Auto not showing up?

The "Android Auto" app isn't a separate icon anymore, as it's now a built-in part of the Android operating system. To use it, you should find its settings within your phone's main Settings menu under "Connected devices" or by searching for it in your app list. If the option is not available, you may need to update your phone and Android Auto app, enable the correct settings in both your phone and car, and ensure you are using a high-quality USB cable (for wired connections). 
Find the Android Auto settings 

• Go to your phone's settings: Look for a main "Settings" app on your phone. 
• Find "Connected devices": Scroll through the list and select "Connected devices". 
• Locate "Android Auto": You should see "Android Auto" in this list. Tap it to access its settings, set up your car, and customize the launcher to add other apps like Spotify or Waze. 
• Use the search bar: If you can't find it, use the search bar in your phone's settings and type "Android Auto". 

Troubleshooting if the option is still not visible 
This video explains how to find Android Auto in your phone's settings and how to troubleshoot if you still can't find it: 54sTony's HowTosYouTube · Aug 5, 2024

• Check for updates: Make sure both your phone's operating system and the Android Auto app itself are up to date. You can check for updates in your phone's system settings and the Google Play Store. 
• Enable developer settings (for advanced users): 
  • Go to Settings > Connected devices > Android Auto. 
  • Scroll to the bottom and tap "Version & Permissions" about 10 times to unlock developer settings. 
  • Tap the three-dot menu in the top right, select "Developer settings," and try enabling "Unknown sources". 
• Check car settings: Make sure Android Auto is enabled in your car's infotainment system. Settings may be found under menus like "Phone pairing," "Apps," or "Android Auto". 
• Use a different cable: If you're connecting with a USB cable, try a different high-quality cable. Many connection problems are caused by faulty or low-quality cables. 
• Clear app cache and data: Go to your phone's settings, find the Android Auto app, and clear its cache and data. This can resolve glitches by resetting the app. 

Where is the hidden menu on the Ford SYNC 3?

And you will see the screen changing. Now first you will get this uh annoying speaker test. And once that is done you will get to the menu. And in this menu. You can change bunch of settings.

How do I add Android Auto to Ford SYNC 3?

To get Android Auto on SYNC 3, first ensure your Android phone is compatible and has the Android Auto app (if needed). Then, plug your phone into the SYNC 3 system's USB port. Follow the on-screen prompts on both the car and phone to agree to terms and continue the setup. 
You can watch this video to see how to set up Android Auto on Ford SYNC 3: 57sSerra Ford Farmington HillsYouTube · Jul 31, 2022
Initial setup

• Download the app: If you have Android 9 or earlier, download the Android Auto app from the Google Play Store. If you have Android 10 or newer, the app is built-in. 
• Enable Android Auto in SYNC: Press the Settings icon on your SYNC 3 touchscreen, then select Android Auto Preferences and choose Enable Android Auto. 
• Plug in your phone: Use an approved USB cable to connect your phone to the car's USB port. 
• Follow prompts: Continue through the setup by tapping Continue on the SYNC 3 screen and agreeing to the terms and conditions. Your phone may also prompt you to confirm the connection. 

After initial setup

• Once the initial setup is complete, your phone should connect automatically each time you plug it into the USB port. 
• After connecting, you can access apps like Google Maps, messaging, and music on your SYNC 3 display. 
• You can also use voice commands to operate Android Auto. 
• For wireless connectivity, your phone needs to support 5 GHz Wi-Fi, and you can enable this through the Settings menu on SYNC.