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Why is my automatic sliding door not closing?

If your automatic sliding door is not closing properly, there could be a few potential issues. In this article, we'll explore the common reasons why an automatic sliding door may fail to close and provide some troubleshooting steps to help you resolve the problem.


Sensor or Safety Beam Malfunction


Automatic sliding doors are equipped with sensors or safety beams that detect the presence of people or objects in the doorway. If these sensors are not functioning correctly, the door may not close fully. Check the sensors for any obstructions or damage, and ensure they are properly aligned and calibrated. Replace the sensors if necessary.


Mechanical Issues


The sliding mechanism of the door may also be the culprit. Over time, the rollers, tracks, or other moving parts can become worn or misaligned, preventing the door from closing properly. Inspect the door's mechanical components and make any necessary adjustments or replacements.


Power Supply Problems


Automatic sliding doors require a reliable power supply to function correctly. If the door is not receiving enough power or there is an issue with the electrical wiring, it may not close fully. Check the power source, circuit breakers, and wiring connections to ensure they are in good working order.


Obstruction in the Doorway



  • Ensure that there are no objects or debris blocking the door's path, as this can prevent it from closing completely.

  • Check for any items that may have fallen or been placed in the doorway, and remove them.

  • Verify that the door's track is clear of any obstructions.


If the door still fails to close after addressing these potential issues, it's best to contact a professional door repair service for further diagnosis and repair.

Why is my electronic door not closing?


If automatic doors won't close, check the sensors first. If there is a threshold sensor to keep the door open while pedestrians are in the doorway, check this too. Some automatic doors have a hold open switch, so ensure this isn't on.



How do self-closing sliding doors work?


The automatic door sensors use infrared technology to detect motion and control the opening and closing of the doors. There are different types of sensors, known as optical and motion sensors, and the other sensors use pressure to make the doors work.



How do you fix a door that is not closing?


To fix a door that won't stay shut, check the hinges and tighten any loose screws, adjust the strike plate so the latch fits, use shims between the hinges and the frame, or replace the hinge pins with longer, thicker pins. If the problem persists, seek professional help.



Why won't my automatic sliding door close?


This could be due to dirt or debris accumulation on the sensors, faulty wiring, or sensor misalignment. Power failure is another factor that may cause automatic sliding doors to stop functioning. Issues with power supply, electrical wiring, or control systems can disrupt the proper operation of the doors.



Why is my automatic door not working properly?


When an automatic door does not open it could be due to different reasons: the drive unit may be suffering electrical or mechanical faults; there could be an error in the software activated by the motion sensor; or the door does not open and close smoothly or as well as expected.



How do you make a sliding door close automatically?


All that is required is a small pulley, a bottle of water (or sand) and some nylon string. The pulley and string are attached to the door and the bottle of water acts as a weight to keep the door closed. Whether you desire safety or convenience, a self-closing sliding door can fit your needs.



How do you reset an automatic sliding door?


Reset the Door
To do this, locate the reset button on the control panel or the motor assembly. Press and hold the button for a few seconds until the door beeps or the LED light flashes. Release the button and wait a few seconds before trying to operate the door again.



Why wont my automatic door closer close all the way?


Adjust the closer tension: If the closer tension is too loose, the closer may not be able to close the door properly. Check the oil level: If the oil level in the closer is low, it may cause the closer to malfunction. Clean and lubricate the closer: Dirt and dust can accumulate in the closer, causing it to malfunction.



Why is my auto close door not closing?


If the tension is too loose, the door might not close properly. Tighten the tension screw gradually to increase tension until the door closes properly without slamming shut. Obstructions: Inspect the area around the door frame and hinges for any obstacles hindering the door's closure.



How do you fix a sliding door that won't close?


First make sure the track the rollers glide on are clean. More than likely the rollers just need adjusting. On the each end of the door there should be a hole, use a screw drier to turn the adjustment screw. If it is hard to turn use and screw driver to lift the door to take some pressure off the roller.


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.