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Why is my phone not connecting to my Subaru?

If your phone is not connecting to your Subaru's infotainment system, there could be a few potential reasons. The most common issues include compatibility problems, Bluetooth connectivity issues, and incorrect settings on either your phone or the Subaru system. Let's explore these potential causes in more detail.


Compatibility Issues


One of the primary reasons your phone may not be connecting to your Subaru is due to compatibility issues. Subaru's infotainment systems are designed to work with specific smartphone models and operating systems. Check your Subaru's owner's manual or the manufacturer's website to ensure your phone model is compatible with the vehicle's system. If your phone is not on the list of supported devices, you may need to use a different phone or explore alternative connectivity options, such as a wired connection.


Bluetooth Connectivity Problems


Even if your phone is compatible, you may still encounter Bluetooth connectivity issues. Ensure that Bluetooth is enabled on both your phone and the Subaru system, and that the devices are within range of each other. Additionally, try the following troubleshooting steps:



  • Unpair and then re-pair your phone with the Subaru system.

  • Turn off Bluetooth on both devices, wait a few seconds, and then turn it back on.

  • Check for any software updates available for your phone or the Subaru's infotainment system.


If the Bluetooth connection still fails, there may be an issue with the Subaru's Bluetooth module or antenna, which would require professional diagnosis and repair.


Incorrect Settings


Another potential reason for the connection failure could be incorrect settings on either your phone or the Subaru's infotainment system. Ensure that the appropriate settings, such as Bluetooth permissions, are enabled on your phone. Additionally, check the Subaru's system settings to ensure it is configured to allow phone connectivity and that any necessary permissions are granted.


If you've tried the above troubleshooting steps and are still unable to connect your phone to your Subaru, it's best to consult your Subaru dealer or a qualified automotive technician for further assistance.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.