Why my key won t turn in the ignition and the steering wheel is locked?
The most common explanation is a locked steering column combined with a stiff or worn ignition key or cylinder. In many cars, a key that won’t turn can be caused by a damaged key, a jammed ignition lock, or the steering lock activating when the wheel is under torque. You’ll often improve the situation by using a spare key, ensuring the gear is fully in Park, and gently releasing the wheel pressure while turning the key.
There are multiple contributing factors and a few practical steps you can take to diagnose and potentially fix the problem. This article breaks down typical causes, safe troubleshooting steps, and when to seek professional help. If you’re stranded or unsure, road assistance or a locksmith is the safest path to avoid damaging the ignition or steering system.
Common causes of a locked ignition and steering wheel
Below are the main reasons this happens to drivers, spanning everyday wear to mechanical faults.
- Worn or damaged key: A chipped, bent, or otherwise worn key may fail to align the tumblers in the ignition cylinder, making the key hard to turn or stuck.
- Ignition cylinder wear or dirt buildup: Dust, corrosion, or worn pins inside the lock cylinder can cause stiffness or seizure.
- Steering column lock engaged: Many cars lock the steering when torque is applied to the wheel with the key inserted; the wheel can be difficult or impossible to move until the lock is released.
- Transmission not in Park (automatic) or not fully neutral (manual): Some vehicles prevent turning or removing the key unless the transmission is in Park or neutral, or the key’s position is locked in a specific setting.
- Immobilizer/anti-theft system fault: A malfunctioning transponder or immobilizer can prevent the ignition from turning or the car from starting, especially in newer cars with push-button starts.
- Moisture or temperature effects: Condensation or extreme temperatures can temporarily stiffen a lock cylinder or cause rust inside the ignition.
- Debris in the keyway: Small particles or lint can jam the ignition cylinder, making the key hard to turn.
In short, the combination of a worn key, a worn or dirty ignition cylinder, and the steering lock being activated by torque on the wheel are the most common culprits. If you still can’t unlock after trying these checks, professional help is often the safest option.
Practical steps you can try now
Here are safe, practical steps you can take to diagnose and possibly fix the issue without causing damage.
- Ensure the car is in Park (automatic) or neutral (manual) and engage the parking brake. This helps the ignition mechanism unlock if it’s tied to gear position.
- Try a spare key. If the spare turns easily, the original key is likely worn or damaged and needs replacement.
- Gently rock the steering wheel left and right while applying a light turning force to the key. Do not force the key; excessive force can snap it or damage the cylinder. If the wheel is under torque, this may help release the steering lock.
- Inspect the ignition area for debris or obstruction. If you can do so safely, use a can of compressed air to clear dust from the keyhole. Do not insert liquids into the ignition.
- If the cylinder feels dry or stiff, you can use a dry graphite-based lubricant on the key and into the keyhole. Do not use oil-based lubricants, as they can attract dust and gum up the mechanism.
- If nothing works, do not continue forcing the key or wheel. Contact roadside assistance or a licensed locksmith or dealership. A professional can diagnose immobilizer faults, cylinder wear, or column lock issues and avoid damaging the lock or steering.
These steps cover many everyday scenarios and can save a tow or locksmith visit if the problem is simple wear or a temporary lock condition.
When to seek professional help
Call a professional if you:
- Cannot turn the key despite trying a spare and a range of gentle maneuvers.
- Feel or hear grinding, see the key or cylinder visibly damaged, or notice the steering wheel remains stubbornly locked even when the key is turned.
- suspect an immobilizer or anti-theft fault, or if the dashboard shows immobilizer warnings.
- Drive a newer vehicle with complex electronic ignition systems or push-button start and the keyless system isn’t recognizing the fob.
Roadside assistance or a licensed locksmith can diagnose ignition cylinder wear, replace the lock or reprogram immobilizer keys if necessary. In some cases, the steering column may require repair or replacement, which is best handled by a professional to ensure safety and compliance with the vehicle’s specifications.
Summary
A locked steering wheel and a key that won’t turn typically stem from a worn key, a stiff or worn ignition cylinder, or a steering lock engaged by torque. Start with the basics: Park/neutral verification, spare key testing, gentle wheel wriggling while turning the key, and cleaning or lubricating the lock with graphite. If these steps fail, don’t force the lock—seek professional help from a locksmith or dealership to avoid damaging the ignition or steering system. Being cautious and systematic often resolves the issue without costly repairs.
What do I do if my key won't turn in the ignition and the steering wheel is locked on my Subaru?
To fix a Subaru key that won't turn with a locked steering wheel, you need to relieve the pressure on the steering lock by gently turning the steering wheel in the direction it has a little play while simultaneously turning the key. To do this, insert the key, then wiggle the wheel back and forth, using one hand to hold it in the direction with the most resistance while you turn the key with the other.
This video demonstrates how to unlock a Subaru steering wheel: 53sTyson The Subaru Specialist YouTube · May 10, 2019
Step 1: Insert the key
- Place the key in the ignition.
- Ensure the transmission is in Park (P).
Step 2: Apply pressure to the steering wheel
- Gently wiggle the steering wheel from left to right.
- You will find that the wheel has a small amount of free play in one direction but is locked in the other.
- Firmly hold the steering wheel in the direction that has a little play or resistance.
Step 3: Turn the key
- While maintaining pressure on the steering wheel, use your other hand to turn the key in the ignition.
- The key should turn, and the steering wheel will unlock.
- If the key still doesn't turn, try wiggling the steering wheel in the opposite direction and re-apply pressure before turning the key again.
- Avoid forcing the key, as this can cause damage.
What to do if your key is not turning in the ignition?
If your key is not turning in the ignition, first try wiggling the steering wheel while gently turning the key to release tension on the steering lock. If that doesn't work, jiggle the key or try pulling it out slightly to see if it turns. Other solutions include checking for obstructions in the keyhole, lubricating the lock cylinder, and making sure the gearshift is fully in Park. If these methods fail, the issue could be a worn key or a damaged ignition switch, requiring professional help.
This video demonstrates how to release the steering wheel lock to turn the key: 51sWorld DrivingYouTube · Feb 7, 2019
Quick fixes
- Relieve steering wheel pressure: Firmly turn the steering wheel left and right while gently turning the key. One direction should free the lock and allow the key to turn.
- Jiggle the key: Wiggle the key up and down or slightly pull it out and reinsert it. This can help the pins catch or clear minor debris.
- Check the gearshift: Ensure the gearshift is completely in Park. If not, shift it into Park and try turning the key again.
- Lubricate the lock: Spray a small amount of a suitable lubricant, like graphite lubricant, into the keyhole to reduce friction. Avoid using WD-40 in the long term, as it can dry out the lock.
- Clean the key: Use warm, soapy water and a toothbrush to clean any dirt or grease off the key itself.
- Inspect the ignition: Use a flashlight to look for any visible debris or obstructions in the keyway.
When to seek professional help
- If the key is significantly worn or if the ignition lock cylinder is damaged, these DIY fixes may not work.
- Problems with the anti-theft system or a broken ignition switch may require professional diagnosis and repair.
- If you have tried the basic steps and the key still will not turn, it is best to contact a locksmith or mechanic to avoid further damage.
Why is my steering wheel locked and the key won't turn?
Your steering wheel is locked and your key won't turn because of the car's anti-theft system, which is usually engaged when pressure is on the steering wheel. To fix this, gently turn the key while simultaneously applying slight pressure to the steering wheel in both directions until it unlocks. Other potential issues include a worn-out key or ignition cylinder, a low battery, or the gear shift not being fully in Park.
Common solutions
This video demonstrates how to unlock a steering wheel by gently turning the key and the steering wheel at the same time: 1mWorld DrivingYouTube · Feb 7, 2019
- Jiggle the steering wheel and key: This is the most common solution.
- Gently wiggle the steering wheel back and forth while turning the key at the same time.
- One side will have slight give; apply pressure to that side of the steering wheel while turning the key.
- Do not force it, as this can break the key or damage the ignition.
- Check the gear shift (automatic transmission): The key may not turn if the gear shift is not fully in "Park".
- Ensure the gear shift is securely in the Park position.
- Try moving the shift lever from side to side to make sure it is fully engaged.
- If this doesn't work, try shifting to Neutral and then back to Park.
- Inspect the key and ignition:
- Worn key: If you have a spare key, try using it. A worn-down key may not work properly in the ignition.
- Worn ignition: If multiple keys don't work, the ignition cylinder itself might be worn out.
- Debris: Dirt or grit can get into the ignition cylinder. You can try using a lubricant or compressed air, but don't use oil-based lubricants which can attract more dirt.
When to seek professional help
This video explains how to diagnose and fix a stuck steering wheel, including when it's time to call a professional: 46sThe DIY GuideYouTube · Nov 27, 2024
- If the steering wheel and key still won't turn after trying the steps above, there may be a deeper issue with the steering lock mechanism or ignition cylinder.
- A professional mechanic can properly diagnose and fix a broken ignition or steering lock assembly.
How do I get my ignition out of lock mode?
To get your ignition out of lock mode, try gently turning the steering wheel from side to side while simultaneously turning the key. If that doesn't work, jiggle the key while applying gentle pressure to the cylinder with your other hand, make sure the gear selector is fully in park, and consider applying a small amount of lubricant to the keyhole.
Step-by-step solutions
This video demonstrates how to release a locked steering wheel by turning the steering wheel and ignition key simultaneously: 1mWorld DrivingYouTube · Feb 7, 2019
- Wiggle the steering wheel and key: This is the most common solution.
- Turn the steering wheel slightly to one side to create tension, and then use your other hand to gently turn the key to start the engine.
- If the key still won't turn, wiggle the steering wheel gently back and forth while you try to turn the key. You may need to experiment with which direction to turn the wheel to release the pressure on the lock.
- Jiggle the key and press the cylinder:
- If you can't turn the key, try pressing down on the key cylinder with your index finger while jiggling the key in the ignition. This can help release tension on the internal pins.
This video shows how to jiggle the key to release a stuck ignition key: 59sFixITYouTube · May 24, 2024
- Check the gear selector:
- For automatic transmissions, ensure the gear selector is firmly and completely in the "Park" position.
- Try gently shaking the gear selector while in park, or even shifting to "Neutral" and then back to "Park".
- Lubricate the lock cylinder:
- If you suspect corrosion or the lock is simply stiff, try spraying a small amount of a dry lubricant like graphite into the keyhole.
- Let it sit for a moment before trying to turn the key again.
- Recharge the battery:
- A weak or dead car battery can sometimes cause ignition problems, so check that your battery is charged.
This video provides a quick overview of the problem of a jammed ignition key and how to avoid damaging the ignition cylinder: 31sClark Howard: Save More, Spend LessYouTube · Jun 18, 2018
When to call a professional
If these methods don't work, the issue may be more serious and you should contact a locksmith or mechanic. They can identify underlying problems like a worn key, a faulty ignition cylinder, or a broken component.
