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How do I turn on my Ford wireless charging pad?

In most Ford models with Qi wireless charging, the pad activates automatically when the vehicle is on and you place a compatible phone on it. If your model includes a dedicated on/off button or a setting in the SYNC system, use that to enable charging.


What you should know about Ford wireless charging


The pad is integrated into the center console and uses the Qi wireless charging standard. It typically requires the ignition to be on (Run or Accessory) to power the pad. Some older vehicles may require a toggle switch or on-screen setting. Ensure your phone is Qi-enabled and remove metal cases or attachments that interfere with charging. Alignment matters; place the phone centered on the pad with the screen facing up.


Follow these simple steps to start charging your phone on the Ford pad:



  1. Start the vehicle or put the ignition in accessory mode to power the infotainment system and charging pad.

  2. Place your Qi-enabled phone on the charging pad with the screen facing up and the phone centered over the pad.

  3. Look for a charging indicator light on the pad or a notification on the infotainment screen confirming charging. If your model includes a software toggle to enable wireless charging, ensure it is turned on in the vehicle settings (SYNC/Infotainment).

  4. If charging does not begin, adjust the phone’s position slightly to find the charging coil’s alignment.

  5. Remove any metal accessories or heavy cases (such as metal cardholders or phone cases with metal components) that can interfere with charging.


If charging still fails after trying these steps, restart the infotainment system or the vehicle, ensure the phone is compatible with Qi charging and that its software is up to date, and consult the owner’s manual or Ford support for model-specific instructions. In some cases, the problem may be a software glitch that requires a dealer or service center to investigate.


Troubleshooting tips


Before exploring repairs, try these quick checks to rule out common issues.



  • Verify the vehicle is in Run or Accessory mode so the pad has power.

  • Confirm the phone is Qi-compatible and the coating/case does not block charging.

  • Reposition the phone to ensure proper alignment.

  • Check for any on-screen messages about wireless charging in SYNC settings.

  • Inspect for any fuses or electrical issues if the pad remains unpowered, and consult a dealer if necessary.


These steps cover the typical scenarios across recent Ford models. If your model differs, refer to the official manual for precise instructions. The Ford support site and your vehicle’s settings panel can provide model-specific guidance.


Model variations and tips


Ford has deployed wireless charging across many vehicles since the mid-2010s, with minor variations by trim and year. While most pads turn on automatically, some drivers may see an on/off switch or a setting within SYNC. Always update your vehicle software to ensure compatibility with newer Qi devices.


Summary


Ford’s wireless charging pad is designed for convenience: power typically comes from the ignition, and charging begins when a compatible phone is placed on the pad. If charging doesn’t start, check the ignition mode, ensure Qi compatibility, align the phone correctly, remove interfering cases, and review any on-screen settings. When in doubt, consult the owner’s manual or Ford support for model-specific instructions.

How do I turn on wireless charging on my Ford?


Such as smartphones of various sizes with built-in wireless charging capability. It can also help maintain a full charge while streaming audio or making calls through your available Sync3. System



Why isn't my wireless charging pad working?


If a wireless charging pad isn't working, first check the phone's placement, remove the case, and clean both the phone and the pad. Then, ensure the power cable is connected properly and try a different power adapter or outlet. If the issue continues, the phone or charger may be faulty or overheated; try restarting your device and letting it cool down before testing with another charger.
 
This video demonstrates how to troubleshoot a wireless charging pad not working by checking the phone's placement on the pad: 59sToyotaJeff ReviewsYouTube · May 1, 2018
Simple checks

  • Check placement: Make sure the phone is centered on the pad. The charging coils must align. 
  • Remove the case: Some cases are too thick or contain metal that can block the charge. 
  • Clean the devices: Wipe both the back of your phone and the surface of the charging pad to remove dirt, oil, or debris. 

This video shows how to fix a wireless charging issue on an iPhone by removing the case: 56sPayette ForwardYouTube · May 10, 2021
Power and cable issues
  • Inspect connections: Ensure the charging cable is securely plugged into both the adapter and the wall outlet. A loose connection can prevent charging. 
  • Try a different outlet: Plug the charger into a different outlet to rule out a problem with the current power source. 
  • Check the adapter: Use a different, high-quality power adapter, especially if you're using fast wireless charging, as a weak adapter can cause issues. 

Advanced troubleshooting
  • Check for overheating: If the phone or pad feels very hot, it may have shut down to prevent damage. Remove the phone and allow both to cool down completely before trying again. 
  • Restart your device: A simple restart can fix temporary software glitches that may be preventing charging. 
  • Test with another device: Place a different compatible phone on the charging pad to see if it charges. This will help determine if the issue is with your original phone or the pad itself. 
  • Try another charger: If the first step of using another device on your pad works, try using a different, known-good charging pad with your original phone to determine if the issue is with your phone or the original pad. 
  • Update your software: Ensure your phone's operating system is up to date, as updates often include fixes for charging problems. 



How to enable wireless charging in car?


And make sure there's nothing else on the charging. Pad. Be sure to center your phone in the middle of the charging pad for optimum charging.



How do I activate my wireless charging?


To turn on wireless charging, connect your charger to a power source, place your compatible phone on the pad, and ensure the device is centered and properly aligned. For some devices, like certain cars or HP computers, you may need to enable the feature in the settings menu first. 
General steps for wireless charging
This video demonstrates the general steps for using a wireless charger: 57sHelpful DIYYouTube · Mar 20, 2022

  1. Check compatibility: First, make sure your phone model supports wireless charging. Refer to your phone's manual or the manufacturer's specifications to confirm this. 
  2. Connect the charger: Plug the wireless charger into a power adapter and then into a power outlet. A light on the charger should indicate it has power. 
  3. Clear the pad: Remove any objects like coins, keys, or cards from the charging pad and from the back of your phone case. Metal objects can heat up or prevent charging. 
  4. Position your phone: Place your phone on the charging pad, making sure it is centered on the designated area. The device's back should be in contact with the charger. 
  5. Start charging: The phone should automatically start charging, which is indicated by a charging symbol on your phone's screen or an indicator light on the charger. If it doesn't, adjust the phone's position or try removing the case. 

This video shows how to enable wireless charging on a Samsung phone: 1mTropical TechYouTube · Nov 7, 2024
If your phone or car requires manual activation
  • On Android: Go to Settings, then look for Battery or Battery and device care, and enable options like "Wireless charging" or "Wireless PowerShare". 
  • In a car: Access the vehicle's settings menu through the infotainment screen, find the "Wireless Charging" or "Convenience" option, and make sure it is turned on. 
  • On HP computers: Press the OSD button on the back of the computer, go to the Power menu, and select Wireless Charging to turn it on or off. 


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.