How to reset Chevy touch screen?
To reset the Chevy touch screen, you can start with a soft reboot by holding the Power/Volume knob for about 10 seconds. If issues persist, perform a factory reset from the Settings menu. The exact steps vary by infotainment generation and model year.
Understanding reset types
There are two primary reset options: a soft reboot that restarts the system without erasing data, and a factory reset that restores the system to its original state and wipes user data. Start with a soft reset to fix glitches; move to a factory reset only if problems continue or you need to clear personal data from the system.
Soft reset (non-destructive reboot)
Before performing a reset that doesn’t erase data, try a soft reboot; it often resolves temporary glitches while preserving your data.
- Press and hold the Power/Volume knob (the center control) for about 10 seconds until the screen goes blank and the system restarts.
- Release the button when the Chevrolet logo appears and wait for the home screen to come back.
- If your model uses touchscreen controls, you may be able to initiate a reboot from the on-screen Settings after the restart, typically under Settings > System > Reboot or Restart.
The soft reset is quick, non-destructive, and should be your first step when the screen freezes or lags.
Factory reset (data wipe)
If the infotainment system remains unstable after a soft reset, a factory reset can resolve deeper software issues. Note that this clears saved Bluetooth pairings, preferences, and installed apps, and may require re-pairing your phone and reconfiguring settings.
- Open Settings from the Home screen.
- Navigate to System or General, then choose Factory Data Reset, Master Reset, or Restore Factory Settings.
- Confirm the reset on the on-screen prompt. If prompted, enter any required PIN or passcode (some vehicles may require a user-set code).
- Wait for the system to reboot and complete the reset, then set up your preferences again.
A factory reset returns the infotainment system to its original state, which can fix persistent software problems but will remove personalized data.
Model-specific notes by infotainment generation
While the general steps are similar, the exact menu paths can differ by model year and infotainment generation. The following notes summarize common patterns observed in Chevrolet vehicles across generations.
Infotainment 3 (roughly 2016–2019 models)
Typically, Factory Reset appears under Settings > General > Master Reset or Factory Data Reset. Wording may vary slightly (e.g., Restore). If the option isn’t obvious, consult the on-screen Help or the owner’s manual for the precise path.
Infotainment 4 and 5 (roughly 2020 onward)
In newer systems, look under Settings > System > Factory Data Reset or Factory Reset. Some vehicles label the option under System, while others use General > Reset. The exact wording can vary, but the outcome is the same: a full software reset.
If you can’t locate the reset options, use the system’s search function within Settings for “Reset,” or refer to Chevrolet’s official support resources for your exact year/model.
What to do if the screen is completely unresponsive
When the touch screen won’t respond at all, a hard reboot can help: press and hold the Power/Volume knob for 10–15 seconds to force a restart. If that doesn’t work, turn the vehicle off, wait a minute, then restart. If issues persist, contact a Chevrolet dealer or GM support for assistance, as there may be a hardware fault.
Summary
Resetting your Chevy touch screen typically starts with a soft reboot to clear temporary glitches and preserve your data. If problems persist, a factory reset can restore the system to its original state, but it will erase personal data and require re-pairing devices. Because menu paths vary by infotainment generation and model year, consult your owner’s manual or on-screen Help for exact steps. If problems continue after a reset, professional service may be necessary.
How do I reset a car touch screen?
Press and hold the power button. This may need to be combined with another button, like the fast-forward button. Look for a small hole near the volume knob. If your vehicle has one, this may be the system reset button—push it with a paperclip or pen to reset the infotainment system.
How do I reset my Chevy touch screen?
And hold that one in for about 10 to 12 seconds or so you're just going to keep on hanging. On. And this is going to solve the majority of issues that you're facing inside of the vehicle.
How to reset touch screen on 2018 Chevy Silverado?
Ready it's going to take us right here. And then we're going to click it again goodbye and our Chevy MyInk will reset. This is Johnny at Apple Chevrolet thanks for taking the time to watch my video.
