Is the Chevrolet Trax a reliable SUV?

The Chevrolet Trax is generally considered an average-to-below-average reliability option within the subcompact SUV segment. Newer models have addressed some issues, but reliability varies by year and how well the vehicle has been maintained. This article examines reliability across generations, what owners and reviewers say, and practical tips to keep a Trax dependable.

Reliability by generation and year

The Trax has been sold in two main generations since its 2013 introduction. The first generation saw a mix of reports and recalls, while the second generation introduced updates that improved build quality and technology. Overall, reliability remains inconsistent from year to year, largely influenced by maintenance and how the vehicle is used.

• First-generation models (approximately 2013–2017/18): reliability has been described as mixed. Some owners report electronics glitches and occasional drivetrain concerns, and the model has experienced recalls that affected various components over time.


• Second-generation models (approximately 2017/18–present): build quality and tech are improved, and some reliability surveys show better results than the earliest cars. However, owners still report occasional electrical quirks and transmission-related annoyances, keeping the overall reliability ranking in the average-to-below-average range for the class.

In short, reliability has improved with the later generation, but results remain uneven. For any given year, prospective buyers should review year-specific reliability data and the vehicle’s maintenance history to form a complete picture.

What the data and owners say

Industry reliability data and owner experiences offer a nuanced view of the Trax. Below is a synthesis of what surveys and real-world use have indicated.

• Reliability ratings from major outlets vary by year, but the Trax often lands around the class average or slightly below it. These figures reflect a mix of mechanical, electrical, and interior quality experiences reported by owners.


• Recall history and safety campaigns: the Trax has undergone multiple recalls across generations. Buyers should check the VIN against official recall databases to ensure all campaigns have been completed before purchase or ownership.


• Ownership costs and depreciation: maintenance and repair expenses for the Trax are typically in line with other subcompact SUVs, with depreciation depending on mileage, condition, and service history.

Because reliability varies by year and individual vehicle history, it’s important to consult year-specific reliability reports and verify a used Trax’s service and recall history before making a purchase.

Maintenance and practical tips for reliability

Effective maintenance and prudent ownership habits can help maximize reliability and keep ownership costs reasonable.

• Stick to the manufacturer’s recommended maintenance schedule, perform timely oil changes, and service the transmission (if applicable) according to GM guidelines; maintain thorough service records.


• Keep electronics and software up to date, address recalls promptly, and monitor for any unusual infotainment or electrical behavior.


• Before buying a used Trax, have a trusted mechanic inspect for leaks, worn brakes, tire condition, and verify that all recall work has been completed; review the vehicle’s maintenance history carefully.

Regular maintenance and a diligent pre-purchase check can improve reliability and reduce the chance of surprises, though results will still vary by year and individual vehicle history.

Buying a used Trax: quick checklist

Use this quick checklist before finalizing a used Trax purchase.

1. Obtain the full vehicle history report and confirm all recalls have been completed.


2. Have a qualified mechanic perform a comprehensive inspection of the engine, transmission, electronics, suspension, and brakes.


3. Take a thorough test drive to assess transmission shifts, steering feel, and brake response.


4. Inspect for signs of leaks, abnormal wear, or unusual noises during operation.


5. Review service records to ensure maintenance aligns with GM’s recommended intervals.

A thorough pre-purchase check and verified recall status are key to avoiding common reliability pitfalls.

Summary

The Chevrolet Trax offers practical value and compact SUV capability, but its reliability profile is mixed. It tends to be in the average-to-below-average range for the class, with improvements seen in later generations alongside persistent caveats around electronics and occasional drivetrain issues. For buyers, the most reliable path is to review year-specific reliability data, verify complete recall work, and pursue a detailed pre-purchase inspection or routine maintenance history. For the most current, year-specific reliability ratings, consult Consumer Reports, J.D. Power, and official GM recall databases.

What are the negatives of the Chevy Trax?

Cons of the Chevy Trax include the lack of all-wheel drive, potential powertrain issues like transmission shudder or engine problems, and a somewhat underwhelming powertrain for highway driving. Other drawbacks include hard interior plastics and armrests, basic features on some trims, and some owners have experienced issues with the infotainment system.
 
You can watch this video to learn about common problems with the Chevrolet Trax: 1mCarnivautoYouTube · Jan 13, 2025
Powertrain and performance

• No all-wheel drive (AWD): All models are front-wheel drive only. 
• Engine and transmission issues: Some owners have reported transmission shudder, humming, or growling noises, particularly at speeds between 28 and 53 mph. Other reported issues include turbocharger and fuel injector problems. 
• Sluggish highway acceleration: While the engine is adequate for city driving, it can feel sluggish at highway speeds. 
• Fuel economy: The real-world combined fuel economy can be lower than advertised estimates. 

Interior and features

• Hard materials: The interior uses hard plastics, and some reviewers note that the armrests are uncomfortable. 
• Basic features: Higher trims are better equipped, but base models are light on content, and features like a power trunk and rear air vents are not available. 
• Rear-seat comfort: The rear seats may lack support and don't have a center armrest or cup holders. 
• Awkward controls: Some drivers find the placement of the start/stop button and volume knob to be awkward. 

Technology

• Infotainment glitches: Some users have reported that the infotainment system can shut down, freeze, or become unresponsive.
• Glitchy safety features: Electronic safety features have been described as occasionally glitchy. 

Do Chevy Trax have transmission problems?

Some 2024 Chevy Trax owners are reporting a transmission shudder or unusual humming or growling noise while driving at speeds between 28 and 53 mph (45 to 85 km/h). This issue may be linked to the crossover's 6T40 automatic transmission (RPO code MNH), which, in some cases, may have a torque converter problem.

What year is the most reliable Chevy Trax?

What Are the Most Reliable Years for the Chevrolet Trax? The most reliable are 2024 and newer. For the first generation, we'd opt for 2020 through 2023.

How dependable is a Chevy Trax?

The Chevy Trax has a mixed reliability profile, with recent models showing good ratings from sources like J.D. Power, while some older models and recent owner reports indicate specific issues like infotainment glitches, exhaust problems, and potential engine/transmission troubles. Properly maintained Trax vehicles are expected to last 150,000 to 200,000 miles, supported by a standard warranty. 
You can watch this video to learn about the potential issues with the infotainment system in the Chevy Trax: 1mCarnivautoYouTube · Jan 13, 2025
Positive aspects

• Good owner ratings: Recent model years are rated "Great" for quality and reliability by J.D. Power. 
• Low ownership costs: Owners report an average yearly repair cost of around $488, which is less than many other vehicles. 
• Expected lifespan: With proper maintenance, a Trax can reliably last 150,000 to 200,000 miles, or 10 to 15 years. 
• Standard warranty: Chevrolet provides a 3-year/36,000-mile basic warranty and a 5-year/60,000-mile powertrain warranty, typical for the segment. 

Common issues reported by owners

• Infotainment problems: Some owners have experienced display screen freezing, backup camera issues, and difficulty pairing with phones. 
• Exhaust system: Issues such as exhaust leaks, muffler, and catalytic converter problems have been reported. 
• Climate control: Some climate system issues, including electrical and refrigerant leakage, have been mentioned. 
• Other potential trouble spots: Sources also note potential issues with the powertrain, suspension, steering, and brakes. 

This video discusses common problems with the Chevy Trax, including infotainment system issues: 26sLens Wide Open (Ari Janessian)YouTube · Feb 1, 2024
How to improve reliability

• Follow the maintenance schedule: Regular oil changes, fluid checks, and tire rotations are crucial for longevity. 
• Drive gently: Avoid harsh acceleration and braking to reduce wear on components. 
• Protect from environmental factors: Consider using protective accessories and keeping the car clean to prevent rust.