What is the recall on the Ford Cmax transmission?

The Ford C-Max has seen several transmission-related recall campaigns over the years, but there isn’t a single universal recall that applies to every model or market. Instead, specific campaigns depend on the car’s model year, region, and the exact transmission type. To know if your vehicle is affected, check the VIN against official recall databases.

This article outlines the key recall categories tied to the C-Max transmission, how recalls typically manifest in real-world driving, and practical steps for owners to verify and address any active recalls. It also explains common remedies and what to expect if a service is required.

What the recalls cover

Recall campaigns for the C-Max have largely revolved around two transmission-related areas: a PowerShift-style six-speed dual-clutch transmission used in several Ford models, and issues affecting hybrid transmission controls in the C-Max Energi/Hybrid lineup. The exact remedy and eligibility vary by year and market, so VIN-based verification is essential.

• PowerShift dual-clutch transmission concerns, including shudder, hesitation, or jerking during gear shifts. These campaigns often involve software updates, hydraulic valve body work, or, in some cases, parts replacement of the clutch assembly or related components.


• Hybrid transmission control/gear-selective issues in C-Max Energi/Hybrid variants, which can cause rough shifts or loss of power. Remedies typically combine software updates to the transmission control module with potential component replacements as specified by the recall notice.

In short, the most reliable way to determine applicability is a VIN-based check through official channels. Campaigns are specific to the vehicle’s configuration and the region where it was sold.

How to check your C-Max for recalls

To verify whether a recall affects your C-Max, you can use a step-by-step process that begins with your vehicle identification number (VIN) and ends with a dealer service appointment if needed.

1. Locate your VIN. It is found on the driver’s side dashboard near the windshield or on the driver’s door jamb; you’ll need the full 17-character VIN.


2. Use the official recall lookup tools from safety authorities (such as the NHTSA SaferCar program) to search recalls by VIN or by Ford as the manufacturer.


3. Also check Ford’s official owner resources for recall notices tied to your vehicle’s VIN.


4. If a recall appears, contact an authorized Ford dealer to schedule the free repair or service described in the recall notice.

Remember that not all C-Max owners will see a recall for the transmission, and some campaigns may apply only to certain model years or regions. Verifying with official sources provides the most accurate, up-to-date status.

What to do if you have a recall

If your C-Max is listed in a transmission-related recall, follow the steps outlined by the recall notice. In most cases, recalls are performed at no charge to the owner and during a time that is convenient for the owner, with service covering inspection, software updates, or parts replacement as required by the campaign.

Symptoms to watch for

Common indicators that could align with a recall or service campaign include abrupt or delayed gear shifts, shuddering during acceleration, loss of power, or warning lights related to the transmission. If you notice these symptoms, contact your dealer to determine whether a recall is active for your vehicle.

Remedies and coverage

Remedies vary by campaign but typically include software updates to transmission control modules, hydraulic or valve body service, and, in some cases, replacement of transmission components or the entire unit. Coverage is usually free under recall, provided your VIN matches the recall parameters.

Summary

There is no one-size-fits-all recall for the Ford C-Max transmission. Instead, several campaigns have addressed transmission-related issues across different model years and markets, most frequently related to PowerShift-style dual-clutch systems and hybrid transmission controls. The definitive way to know your status is to look up your VIN in official recall databases and consult with a Ford dealer to schedule any required service. Staying vigilant and proactive helps ensure timely repairs and peace of mind on the road.

How much does it cost to replace a transmission in a Ford C-Max?

A Ford C-Max transmission replacement can cost anywhere from $5,000 to over $11,000, with dealer quotes frequently in the $8,000-$9,500 range. Independent shops might offer lower prices, sometimes in the $6,000-$7,000 range. Costs vary based on whether a new, remanufactured, or used transmission is used, the specific model and year of the C-Max, and the labor rates of the repair facility.
 
Estimated cost breakdown

• Dealership: Typically the most expensive option, with quotes often falling between $8,000 and $9,500 for a factory-rebuilt transmission. Some reports show quotes as high as $11,000. 
• Independent repair shop: Generally less expensive than a dealership. Prices can range from $6,000 to $7,000, particularly when using a used or remanufactured transmission. 
• Parts: The cost of the transmission itself is a major factor. 
  • Used transmissions can cost around $2,300 or more, depending on the year. 
  • Remanufactured transmissions are a common and often more affordable option, but prices vary. 
• Labor: The cost for labor can be a significant portion of the total bill, with automatic transmission replacements typically taking 6–10 hours. 

Factors that influence the final price

• Part source: The cost difference between a brand-new, remanufactured, or used transmission can be substantial. 
• Vehicle-specific details: The exact model year, engine, and VIN (vehicle identification number) will affect the price, especially for hybrid models. 
• Repair facility: Dealerships and independent shops have different labor rates and may use different parts, leading to varying costs. 
• Additional parts: Other components like fluids and filters are often required and add to the final price. 

You can watch this video to learn about the cost of replacing a transmission in a Ford vehicle: 57sBig Ben's Cars & CyclesYouTube · Apr 23, 2024

What is the recall on the Ford C-Max?

Ford C-Max recalls have included issues with the shifter cable bushing, which can cause the car to not restart or potentially roll away, and concerns with the Takata airbag inflator. Other recalls have addressed potential overheating with 120V charging cords, a software glitch in 2015 models that could prevent the engine from shutting off, and backup camera malfunctions. To check if your specific vehicle is affected, you can use your VIN on the Ford support site or the NHTSA website. 
Common Ford C-Max recalls

• Shifter cable bushing: A 2022 recall (22V413000) addressed a bushing that could degrade or detach, leading to potential rollaway or the vehicle not restarting. 
• Takata airbags: This is a widespread recall affecting many vehicles. It's important to check if your C-Max is included and have it repaired for free by a Ford dealer. 
• Backup camera malfunction: Some models were recalled because the backup camera display could become fuzzy, flicker, or go completely black. 
• Engine shut-off issue (2015 models): A 2015 software glitch could prevent the engine from shutting off even when the ignition was turned off. 
• Overheating 120V cords: Some vehicles were recalled due to the possibility of 120V convenience charge cords overheating and melting. 

How to check for recalls on your vehicle

• Use your VIN: Go to the Ford support website or the National Highway Traffic Safety Administration (NHTSA) website and enter your 17-digit Vehicle Identification Number (VIN) to see if your car has any open safety recalls.
• Contact a dealer: You can contact a local Ford dealer to confirm if your vehicle is affected and to schedule a free repair. 

What is the common problem with Ford C-Max?

Common Ford C-Max problems include issues with the 12v battery drain, suspension components like worn struts and bushings, electrical glitches such as failing parking sensors and door locks, and problems with the air conditioning system (AC). Hybrid models may experience battery degradation, while certain gasoline engines can have timing belt or phase regulator issues, and some diesel engines may face problems with the exhaust gas cleaning system and particulate filter.
 
This video discusses common problems and issues with the Ford C-Max: 59sAutoProblemsYouTube · Aug 30, 2022
Electrical and battery issues

• 12v battery drain: The 12v battery can discharge quickly if the car sits for an extended period. 
• Parking sensors: Sensors can fail due to dirt and corrosion, which may disable the entire system. 
• Door locks: Moisture can cause issues with the door lock mechanisms. 
• Instrument panel: Older models may experience failures with erratic pointers and warning lights, often fixable by resoldering contacts. 

Engine and exhaust problems 

• Timing belt/regulators: Some gasoline engines, particularly the 1.6L, can have issues with timing belts or phase regulators. 
• Engine oil leaks: Older 1.8L engines may have high oil consumption, and some 2.0L diesel engines can experience oil leaks from oil seals. 
• Exhaust system: Issues can arise with the exhaust gas cleaning system and particulate filter, especially in diesel versions. 

Suspension and steering

• Suspension noise: A creaking noise when driving slowly can indicate failed front shock absorber top mounts. 
• Steering wheel vibrations: These can be caused by unbalanced tires, worn suspension components (like ball joints or tie rods), or bent wheels. 
• Anti-roll bars: These can start to knock over time and may need replacement. 

Climate control and air conditioning

• Air conditioning (AC): The AC system's radiator can corrode and lose tightness. 
• Heating: Diesel versions have been criticized for an inefficient heating system. 

Other common problems

• Hybrid battery: Hybrid models can experience battery degradation, leading to reduced electric range over time. 
• Brakes: Premature brake pad and rotor wear can occur, and some models may have issues with the rear caliper mounting brackets, leading to a noise when reversing. 
• Boot release button: The external boot release can be vulnerable to water damage. 
• Liftgate: The auto liftgate can be expensive to repair due to the cost of the lifting rods. 

Is there a recall on Ford C-Max transmission?

A June 2022 recall (22V413000) was issued for certain 2013-2018 Ford C-Max vehicles due to a transmission shifter cable bushing that can degrade or detach, causing the vehicle to potentially not shift into the intended gear, including park. This can result in the vehicle unexpectedly rolling away, increasing the risk of a crash. Ford dealers will replace the bushing and add a protective cap for free. 
This video explains the Ford recall for the transmission shifter cable bushing: 1mHow To Escape: DIY, Tips, and ReviewsYouTube · Jul 11, 2022
Recall details

• Problem: The bushing that connects the shifter cable to the transmission can degrade or detach. 
• Safety risk: This can prevent the shifter from moving the transmission into the correct gear. Even if the indicator shows "Park," the vehicle may actually be in a different gear, allowing it to roll away after the driver exits, especially if the parking brake isn't applied. 
• Affected vehicles: 2013-2018 Ford C-Max models. 
• Recall number: 22V413000. 

How to check for recalls

• Use your VIN: Enter your vehicle's 17-character Vehicle Identification Number (VIN) on the Ford website or other online checkers to see if your specific C-Max is affected.
• Check mail: Ford attempted to mail recall notices to owners, but if you are not the original owner, have a new address, or have not visited the dealership, you may not have received one. 

This video shows how to check your vehicle's VIN for recall information: 1mFord Boss Me - Auto / Politics / Family YouTube · Jun 18, 2022
What to do

• Contact a dealer: Schedule an appointment with a Ford dealer to have the recall service performed. 
• Free repair: The replacement of the bushing and the addition of a protective cap is free of charge for parts and labor.