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Is the Lexus ES 350 reliable?

Yes. The ES 350 is widely regarded as one of the most dependable luxury sedans, offering strong long-term reliability and relatively low ownership costs compared with many rivals.


Beyond that quick takeaway, this article examines reliability ratings from independent indexes, typical ownership costs, and what to watch for in different model years. The goal is to help potential buyers and current owners understand how the ES 350 performs over time in real-world use.


What makes the ES 350 reliable


Several factors blend to create the ES 350’s reputation for reliability. Here are the core elements buyers should know.



  • Proven engineering lineage: The ES 350 uses a durable 3.5-liter V6 paired with a smooth eight‑speed automatic transmission, built on the Toyota-Lexus reliability platform.

  • Track record of dependability: The model line has earned consistently strong reliability ratings in mainstream indexes and owner surveys over multiple generations.

  • Predictable maintenance profile: Routine service intervals and widely available parts help keep ownership costs relatively low for a luxury sedan.

  • Quality materials and build: Lexus emphasizes high-quality interiors and mechanical reliability, contributing to fewer surprising repairs over time.

  • Strong dealer network and service culture: Widespread service options and factory-trained technicians support long-term upkeep and can reduce downtime.


Taken together, these factors help explain the ES 350’s reputation for durability and low-stress ownership in the luxury-sedan segment.


Model-year nuances to consider


When evaluating a used or certified-pre-owned ES 350, it’s useful to understand how different model years have fared in reliability surveys and owner experiences. The guidance below focuses on general best-practice considerations rather than year-by-year quirks, so buyers can assess a given vehicle's condition and history.



  1. Check for recall campaigns and ensure all open campaigns have been completed by a qualified dealer.

  2. Review service records for regular maintenance, including fluid changes, brake servicing, and tire wear, to gauge how well the car was cared for.

  3. Test-drive to confirm smooth shifting with the 8-speed automatic and to listen for unusual noises from the drivetrain or suspension.

  4. Inspect the infotainment and electronics; newer models generally offer updated software and smartphone integrations, while older units may feel dated.

  5. Consider total ownership costs, including insurance and potential depreciation, when comparing the ES 350 to peers in the luxury-sedan class.


If possible, pair the test drive with a pre-purchase inspection by a qualified technician to uncover any electronics or drivetrain concerns that could affect reliability and ongoing costs.


Ownership costs and resale value


Relatively predictable maintenance needs, strong reliability, and a loyal owner base help the ES 350 hold value well compared with many rivals. Lexus’ reputation for quality often translates into lower annual repair bills and solid resale prices, especially for well-documented vehicles with complete service histories.



  • Warranty coverage is typically competitive for its segment, with a solid bumper-to-bumper plan and an extended powertrain warranty that can be favorable relative to some peers.

  • Fuel economy is competitive for a V6 luxury sedan, with efficiency generally in the mid-20s to low-30s mpg range depending on configuration and driving style.

  • Maintenance and parts are widely available through a dense dealer network, contributing to predictable ownership costs over time.


For many buyers, the ES 350’s combination of reliability, comfort, and predictable ownership costs makes it a strong long-term value in the luxury sedan market.


Summary


Bottom line: the Lexus ES 350 remains a standout choice for buyers who prioritize reliability in a luxury sedan. Its durable powertrain, high-quality build, and broad service network support long-term confidence. Prospective buyers should review each candidate’s maintenance history, confirm recalls have been addressed, and consider a professional pre-purchase inspection to ensure optimal reliability and cost of ownership.

What year to stay away from Lexus ES 350?


You should avoid the 2007, 2008, 2011, 2013, 2014, and 2015 Lexus ES 350 models due to common issues like melting dashboards, engine/transmission problems, and other mechanical failures. While some later years also have specific reported problems, such as a hollow door design on some 2019 models that causes noise, the 2007-2015 period contains the most widely cited issues.
 
Years to avoid and common problems

  • 2007–2009: Prone to oil leaks, engine issues like blown head gaskets, and AC problems from a defective evaporator core. The 2007 model is particularly known for its melting dashboard. Transmission problems like rough shifting and hesitations are also common. 
  • 2011: Has a high number of complaints for various problems, including engine and transmission issues, as well as other mechanical failures. 
  • 2013–2015: Reportedly have issues with exploding sunroofs, engine stalls when turning, and door lock malfunctions. Some of these years also saw problems with ventilated seats and powertrain fluid leaks. 
  • 2019: Some owners reported that the doors feel hollow and let in a lot of road noise, a problem that was reportedly fixed around the 2020-2021 model years. 

Years that are generally considered more reliable
  • 2012: Often mentioned as a good year to buy. 
  • 2017–2019: Generally considered reliable with modern features. 
  • 2020 and later: The years following the 2019 model year are generally considered more reliable, with some specific minor issues such as the hollow doors on 2019 models being addressed in later models. 



How reliable is a 2018 Lexus ES 350?


The 2018 Lexus ES 350 is a reliable car, known for its high dependability and longer-than-average lifespan, but it is not without its common issues. Owners have reported problems including oil leaks, infotainment system issues, and melting dashboards, though many are minor and some are less common for the 2018 model year specifically.
 
Common problems 
This video discusses common problems with the 2013-2018 Lexus ES 350 generation: 1mDiscerning CarsYouTube · Aug 23, 2023

  • Oil leaks: Some models experience oil leaks over time. 
  • Melting dashboards: The dashboard material can degrade and melt in some cases. 
  • Infotainment system glitches: The infotainment system can have issues, such as the navigation not lowering the stereo volume during directions. 
  • Tire squealing: Some owners report intermittent tire squealing while turning at slow speeds. 

Reliability and lifespan
  • Long-lasting: A well-maintained Lexus ES 350 can last between 220,000 and 250,000 miles. 
  • Low major repair likelihood: The probability of needing a major repair is lower than with many competitors. 
  • Cost-effective maintenance: It is generally less expensive to maintain and repair than other luxury sedans in its class. 

What to consider
  • Check for any recalls, as some may have occurred during this model year, though dealerships typically handle these for free. 
  • Inspect for signs of oil leaks or dashboard melting. 
  • If buying used, a pre-purchase inspection is always recommended to catch any potential issues.
  • Be aware of the common problems listed above, which can be a potential issue depending on the vehicle's history.



Is the Lexus ES 350 expensive to maintain?


No, the Lexus ES 350 is not considered expensive to maintain, especially when compared to other luxury vehicles. While luxury cars can have high costs, the ES 350 is known for its reliability, which results in lower average annual maintenance and repair costs than many competitors. Following the recommended maintenance schedule is key to keeping costs down. 
Maintenance cost comparison

  • Lower than average: The average annual repair and maintenance cost for a Lexus ES 350 is around $468, which is well below the average for luxury midsize cars and the overall average for all cars. Lexus as a brand costs about $551 annually, significantly less than brands like BMW ($968) or Mercedes-Benz ($908). 
  • Lower chance of major repairs: The ES 350 has a lower probability of requiring a major repair compared to similar vehicles, though you may have to visit the shop more often for minor issues. 

Factors to consider
  • Routine maintenance: Following the recommended schedule for oil changes, fluid checks, and other routine services is crucial to prevent larger, more expensive problems down the line. 
  • Model year: Older models, especially from the 2007-2012 generation, can be a good value if purchased with a thorough inspection and with a budget set aside for potential repairs. 
  • Driving habits and location: Your personal driving style and where you live will impact costs. Living in an area with a higher cost of labor or having a lead foot will increase the expenses. 

What to expect
  • Initial costs: In the first year or two, maintenance costs may seem high due to initial services like oil changes and inspections. However, these costs will fluctuate and decrease in the following years, and the overall cost to own the vehicle over five years is relatively competitive. 
  • Long-term costs: The ES 350 is built to last, and with proper care, it should have lower repair and maintenance costs than many other luxury vehicles in the long run. 



What is the common problem in Lexus ES 350?


Common problems reported for the Lexus ES 350 include oil leaks, issues with the infotainment and navigation systems, a melting dashboard, and potential engine problems like blown cylinder head gaskets, especially in certain model years. Owners have also noted problems with brakes, window or sunroof malfunctions, and steering issues.
 
Engine and mechanical issues

  • Oil leaks: Leaks from the engine area, often due to faulty gaskets or seals, are frequently reported. 
  • Engine problems: Issues such as blown cylinder head gaskets (particularly in 2007-2009 models), ticking or knocking sounds, and general engine problems can occur. 
  • Brakes: Some owners report premature wear on brake pads and rotors, as well as vibration or pulsation during braking. 
  • Steering: Problems with the steering system have also been cited.
  • Transmission: Major transmission issues have been reported in some cases.

Electrical and infotainment problems 
  • Melting dashboard: This is a well-known issue on some models, where the dashboard material degrades and melts. 
  • Infotainment and navigation: Common complaints include issues with the infotainment system, GPS failures, and software problems. 
  • Windows and sunroofs: Some owners have reported that windows or the sunroof can open on their own. 
  • Airbags: There have been recalls for airbag issues, such as the passenger front airbag not deploying as needed. 

Other issues
  • Intended acceleration: Some drivers have experienced unintended acceleration. 
  • Wind noise: Intrusive wind noise, particularly at highway speeds, is noted by some owners of newer models. 


Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.