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Is Toyota more reliable than Mazda?

As of the 2023-2024 data cycle, Toyota generally leads Mazda on broad reliability metrics, thanks to decades of durable engineering and wide model coverage. Mazda has narrowed the gap in recent years and delivers strong reliability in many models, but the brand-wide reliability edge typically remains with Toyota. This article analyzes how reliability is measured, what the latest surveys say, and how specific models perform to help readers make sense of the comparison.


What reliability means in practice


Reliability in the auto industry focuses on predictability and durability: how often a vehicle experiences defects, how well it ages, and how much maintenance and repair costs owners can expect over time. Analysts rely on independent surveys and owner feedback to gauge long-term dependability across models and brands.


Recent rankings and studies


Below is a snapshot of how Toyota and Mazda have fared in widely cited reliability surveys. The items reflect brand-level trends rather than year-specific results, and individual model results can vary.



  • J.D. Power: Toyota brands consistently rank among the top in Vehicle Dependability and Quality & Reliability studies, reflecting strong long-term durability across most model lines.

  • Consumer Reports: Toyota models frequently score highly for reliability and owner satisfaction; Mazda has shown improvement, with several models achieving high scores but fewer Toyota-wide ratings.

  • Owner costs and maintenance: Toyota vehicles generally exhibit lower average maintenance and repair costs over multi-year periods, while Mazda’s costs are competitive and reliability has improved steadily.


Overall, the surveys indicate Toyota maintains a reliability lead in broad brand metrics, while Mazda has narrowed the gap and posted excellent results on many of its best-seller models.


Model-by-model performance


To understand reliability at the consumer level, it helps to look at representative models from each brand that are frequently cited for reliability by reviewers and buyers.



  • Toyota: Corolla, Camry, RAV4 and Prius are often cited as reliable mainstays, with solid performance histories and lower-than-average ownership costs in their segments.

  • Mazda: MX-5 Miata and Mazda3 are frequently highlighted for high reliability and driving appeal, while CX-5 and CX-50 have shown strong reliability in recent model years with some variability by generation.


Model-level performance demonstrates that both brands can deliver dependable transportation, but Toyota tends to have a broader track record of highly reliable mainstream models, while Mazda shines in core vehicles with a focus on driving dynamics and design.


Other factors to consider


Reliability is not the only factor buyers consider. Resale value, maintenance costs, fuel efficiency, warranty coverage, and safety technology all influence overall ownership experience. Toyota's large dealer network and proven hybrid technology can be advantages, while Mazda's reputation for build quality, interior refinement, and driving dynamics can offset reliability concerns in some model years or markets.


Bottom line


The broad consensus among major reliability surveys is that Toyota has a reliability edge over Mazda in long-term dependability, particularly across mainstream models. Mazda, however, has made substantial progress and offers many models that perform at or near Toyota's reliability level, especially in specific segments and model years. Individual model histories can vary, so prospective buyers should check the specific model-year reliability data when comparing two vehicles.


Summary


Toyota generally leads Mazda in overall reliability based on long-running independent surveys and ownership data. Mazda has closed much of the gap and delivers dependable choices with strong ownership experiences in key models. For buyers prioritizing reliability, both brands offer solid options, with Toyota providing a broader track record and Mazda delivering standout models with high reliability in recent years.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.