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How to reset Honda CR-V audio system?

In brief, you can resolve common audio system glitches in a Honda CR-V by performing a soft reboot, using a factory data reset from the infotainment settings, a more forceful hard reboot via the power button, or, as a last resort, a battery disconnect to clear memory. The exact options depend on your model year and infotainment version.


Details below cover typical steps for CR-Vs built from around 2017 through 2024, including Display Audio and newer HondaConnect systems. The guide outlines what each method does, when to use it, and the potential trade-offs, so you can decide which approach fits your situation.


Soft reboot and screen refresh


If the screen is unresponsive or Bluetooth drops briefly, start with a quick reboot that does not erase saved settings.



  • Press and hold the Power/Volume knob for about 10 seconds until the display restarts.

  • Wait for the system to fully reboot, then reconnect any Bluetooth devices as needed.

  • If your model shows a dedicated Reboot option under Settings, you can use Settings > System > Reboot (if shown).


A soft reboot typically preserves your radio presets and Bluetooth pairings.


Factory data reset (restore to factory settings)


Use this option when the display glitches persist or you want to clear personalized settings and re-pair devices. Note that this will erase saved configurations and saved Bluetooth devices, so be prepared to reconfigure them afterward.



  • From the home screen, open Settings (the gear icon).

  • Select System (or Setup) and choose Factory Data Reset (sometimes labeled Reset All Settings).

  • Confirm the reset when prompted and allow the system to reboot.


After a factory reset, you’ll need to re-enter preferences and re-pair Bluetooth devices or re-enable Apple CarPlay/Android Auto as needed.


Hard reset via battery disconnect (last resort)


If the infotainment freezes completely or won’t respond to software resets, a battery disconnect can clear stubborn memory. This is invasive and should be used only if you’re comfortable with basic automotive electrical work; otherwise contact a dealer.



  • Ensure the vehicle is off and keys are out of the ignition. Open the hood and locate the 12-volt battery.

  • Carefully loosen the negative (-) terminal clamp and disconnect the cable. Wait 5–15 minutes.

  • Reconnect the negative terminal, tighten securely, then start the vehicle and let the system reboot.


Note that this method can reset other vehicle electronics and may require reconfiguring radio presets and phone pairings.


Model-year caveats and practical tips


Menu labels and exact paths can vary by year and infotainment version. The steps above cover common setups for 2017–2024 CR-Vs with Display Audio or HondaConnect. If you’re unsure about the correct path for your year, consult your owner’s manual or contact a Honda dealer for model-specific guidance.


2017–2019 Display Audio variations


In many 2017–2019 CR-Vs with Display Audio, reset options live under Settings > System, occasionally labeled Factory Data Reset or Reset All Settings. If your system uses a different layout, look for a System or Setup submenu that includes a reset option.


2020–2024 Display Audio / HondaConnect variations


Newer CR-Vs with HondaConnect or updated Display Audio typically present Factory Data Reset under Settings > System, with labels like Factory Data Reset or Reset All Settings. After a reset, you may need to reconfigure Bluetooth devices and CarPlay/Android Auto.


Summary


Most issues start with a soft reboot to clear minor glitches. If problems persist, a factory data reset can restore the system to its default state, and a battery-disconnect hard reset remains a last-resort option. Always note or back up Bluetooth pairings and radio presets, and consult your manual or dealer if you’re unsure of the exact steps for your year and trim.

Kevin's Auto

Kevin Bennett

Company Owner

Kevin Bennet is the founder and owner of Kevin's Autos, a leading automotive service provider in Australia. With a deep commitment to customer satisfaction and years of industry expertise, Kevin uses his blog to answer the most common questions posed by his customers. From maintenance tips to troubleshooting advice, Kevin's articles are designed to empower drivers with the knowledge they need to keep their vehicles running smoothly and safely.