How do I get my Ford remote start to work?
You can remotely start a Ford using the key fob or the FordPass app, provided your model supports the feature and it’s properly enabled. This guide walks you through compatibility, setup, and step-by-step instructions for both methods, plus common troubleshooting tips.
What you need to know before you start
Before attempting remote start, confirm that your Ford can support it and that the feature is activated. The steps below cover both the physical key fob method and the FordPass app, along with important safety and compatibility notes.
- Vehicle compatibility: Remote start is available on many Ford models with automatic transmission and may require factory or dealer-installed hardware and software. Manual transmissions typically do not support remote start.
- Network and account requirements: For FordPass app remote start, you’ll need an active FordPass account linked to your vehicle and, in some cases, the FordConnect/Remote Start service enabled by your dealer or Ford.
- Vehicle state prerequisites: The vehicle must be locked, in Park (P), and have the hood closed. Doors must be closed and no safety system obstructions (like a fault in the alarm) should be present.
- Distance and connectivity: Key fob remote start works within a short range, while FordPass remote start relies on cellular connectivity and your phone’s internet connection.
- Time and limits: Remote start will run for a fixed duration (commonly up to 15 minutes) or until you stop it; you may be able to set climate preconditioning for the cabin.
If any of these conditions aren’t met, remote start may not activate. Check your owner’s manual or contact your dealer for model-specific requirements and setup steps.
Starting with the Ford key fob
For many Ford models, there is a dedicated remote start function on the key fob, or a triple-press/hold sequence depending on the exact year and trim. The following steps cover the most common methods, but you should verify your specific model’s procedure in the manual or through FordSupport.
- Confirm the vehicle is locked, in Park, and the doors are closed.
- Use the key fob method that applies to your model:
- Dedicated button method: Press and hold the remote start button on the fob (or press and hold the start/lock button for a couple seconds) until the engine starts, typically about 2 seconds.
- Triple-press method (for models lacking a dedicated remote-start button): Quickly press the Lock button three times within a few seconds to trigger remote start.
- If the engine starts, you’ll typically see the headlights flash and hear the engine running. The vehicle will run for the preset duration (often up to 15 minutes) unless interrupted by braking, opening a door, or pressing the start/stop command again.
- To stop the engine before the timer ends: press the lock button once or use the same remote-start command you used to start, depending on your model.
Using the key fob requires proper alignment with the vehicle and the absence of disabling features. If it doesn’t work, try replacing the key fob battery or consult your dealer for a reprogramming if needed.
Starting with the FordPass app
The FordPass app offers a remote-start option that works via your phone and the vehicle’s connected features. This method is convenient when you’re not near the car, and it can also allow climate preconditioning and scheduling on many models.
- Open the FordPass app and sign in with your Ford account. Make sure your vehicle is linked and that remote start is enabled in the app settings.
- On the app home screen, tap Remote Start (or Start) and confirm the command if prompted. You may be asked to confirm your location or network access.
- The vehicle should start remotely, and you can choose to adjust climate controls (heated/cooled seats, defrost, etc.) if your model supports it via the app.
- To stop the vehicle remotely, tap Stop in the app. If you set a schedule or a climate preconditioning sequence, those will follow your configured preferences.
Notes: FordPass remote start relies on the vehicle’s connected services and your account. If you don’t see the option, ensure your vehicle supports FordPass Connect, the service is active, and your app is updated to the latest version. Battery and network issues on the phone or vehicle can temporarily prevent a remote-start command from going through.
Common issues and quick fixes
Remote start can fail for a variety of reasons. Here are frequent problems and practical remedies that often resolve them without a dealer visit.
- Key fob battery dead: Replace the battery in the key fob and retry the start sequence.
- Vehicle not locked or not in Park: Ensure doors are locked and transmission is in Park before attempting to start.
- Compatibility or feature not enabled: Confirm the feature is enabled in the vehicle’s settings or through the FordPass app; some trims require dealer activation.
- Manual transmission: If your Ford is a manual transmission, remote start may not be available; consider alternatives or consult the dealer.
- Connectivity issues for FordPass: Check your phone’s internet connection and ensure FordPass has permission to use location and background data; confirm the vehicle is linked and online.
- Battery or immobilizer checks: A weak vehicle battery or immobilizer fault can prevent remote start; have the battery tested or the immobilizer diagnosed by a pro if the issue persists.
If problems persist after trying these fixes, contact your Ford dealer or FordSupport for a diagnostic assessment of the vehicle’s remote-start system and software.
Safety considerations and limitations
Remote start is convenient but should be used with safety in mind. Always ensure you have a clear area around the vehicle and never run the engine in a garage or enclosed space. If you have pets or children in or near the car, avoid relying on remote start while they are present. Be aware that some regional regulations or dealer configurations may limit remote-start functionality or require activation of the feature at the time of purchase.
Maintenance, software updates, and staying current
To keep remote start functioning smoothly, keep the vehicle’s software and FordPass app up to date. Regular updates can address bugs, improve connectivity, and ensure compatibility with the latest features. If your system seems slow or unresponsive, check for updates in the FordPass app and verify that your vehicle’s software is current through your dealer’s service portal.
Summary
Ford remote start can be a convenient feature when your vehicle supports it and the system is properly activated. Whether you use the key fob or the FordPass app, ensure compatibility, follow the correct sequence for your model, and observe safety guidelines. If you encounter repeated issues, verify basic prerequisites (locking, Park, hood closed), replace a dead key fob battery, update software, and contact your dealer or FordSupport for a deeper diagnosis. With the right setup, you can enjoy a pre-warmed or pre-cooled cabin and a smoother start to your drive.
How do I activate remote start on my key fob?
Times. Once started remotely the engine will run for 10 minutes and then shut. Off. You can extend the running time for another 10 minutes by repeating the start procedure during the initial. Period.
Why is my Ford remote start not working?
Your Ford remote start may not be working due to simple issues like the hood being open, the vehicle not being in park, or a low battery, but it could also be a disabled system setting, a triggered alarm, or a problem with the FordPass app. To fix it, check these preconditions first, ensure the system is enabled in your vehicle's settings, and try basic troubleshooting like restarting your phone or driving the vehicle for a while.
Preconditions and vehicle settings
- Check the preconditions: Remote start will not work if the hood, trunk, or any doors are open. Make sure the vehicle is in Park (P) and the engine is off.
- Ensure remote start is enabled: Navigate to your vehicle's instrument cluster settings to confirm that Remote Start is turned on.
- Check for alarm or "Service Engine Soon" lights: A triggered alarm or an illuminated "Service Engine Soon" light can disable the system.
- Check your battery: A weak or dead vehicle battery is a common reason for remote start failure. If the battery is low, the system will not function.
This video demonstrates how to check the remote start setting in your vehicle's menu: 18sTwin Pine FordYouTube · Mar 3, 2023
App and connection issues
- Low battery charge: Ensure your vehicle has a sufficient battery charge. You may need to drive it for a period to recharge it.
- Restart your phone: Sometimes a simple phone restart can resolve app-related issues.
- Check cellular service: If using the FordPass app, ensure your phone has strong cellular coverage.
- Try driving the vehicle: Driving the vehicle for a while can sometimes reset the remote start settings, especially after a low battery event.
- FordPass Deep Sleep mode: Your vehicle may be in "Deep Sleep mode," which can happen after a period of inactivity. Driving it will bring it out of this mode.
Other potential problems
- Multiple failed attempts: Some systems may temporarily disable remote start after too many failed attempts. Drive the vehicle to reset.
- Disabled feature: Remote start might have been manually disabled in the settings or service menu.
- Key fob issues: The key fob may have a dead battery or be too far from the vehicle.
- Broken hood pin: The hood switch (or "pin") is a common point of failure. If it's damaged or bent, the system will think the hood is open even when it's closed.
What to do next
- If you've checked all preconditions, try restarting your phone and attempting to start the car again.
- If the problem persists, try driving the vehicle to charge the battery and reset the system.
- If you are still having trouble, contact a FordPass Guide or customer support for assistance, or visit your service department.
You can watch this video to see a demonstration of the physical check for a broken hood pin: 59sFordTechMakulocoYouTube · Jun 11, 2022
Why is my FordPass not allowing remote start?
When the FordPass app fails to connect for remote start or door locks, first reset the APIM module by disconnecting the battery or using a diagnostic tool. Ensure the truck's SYNC system is updated to the latest firmware. Check Bluetooth and Wi-Fi settings on both the phone and vehicle.
How do I activate my Ford remote start?
To activate Ford remote start, either use the key fob by pressing the lock button and then the remote start button (a circular arrow with two "X"s) twice within three seconds, or use the FordPass app. Ensure the vehicle is in Park and all doors are closed, and check the instrument cluster to confirm remote start is enabled in the vehicle's settings.
This video demonstrates how to remote start a Ford with the key fob: 1mJason GillettYouTube · Nov 18, 2024
Using the key fob
- Press the lock button on your key fob.
- Within a few seconds, press the remote start button (the circular arrow with two "X"s) twice.
- Your vehicle's lights will flash, and the engine will start.
Using the FordPass app
- Download and open the FordPass app and log in.
- Ensure your vehicle is connected and select it from the app.
- Tap the Start button on the app's screen.
This video demonstrates how to use FordPass to remote start your vehicle: 59sFord South AfricaYouTube · Oct 10, 2023
Troubleshooting tips
- Check vehicle status: Make sure the vehicle is parked with all doors and the hood closed.
- Verify settings: Go to the vehicle's information display and navigate to Settings > Vehicle > Remote Start > System to ensure it is turned on.
- Check for warnings: A "Check Engine" light or other dashboard warnings can prevent remote start from working.
- Ensure you are in range: The key fob typically works within about 300 feet, while the app can be used from anywhere with a data connection.
- Replace key fob battery: A weak battery in your key fob can cause it to not work.
