What is the problem with the Silverado tailgate in 2024?
The core issue in 2024 centers on the tailgate latch and related hardware or electronics, which in some cases can fail or misbehave, causing the tailgate to open unexpectedly or fail to latch. Dealers have issued recalls and service bulletins to address the problem, and owners are advised to verify recall coverage by VIN and seek service if symptoms appear.
What is the problem with the Silverado tailgate in 2024?
Several related defects have emerged across model years that affect the tailgate’s locking, latching, and supporting hardware. These problems can compromise whether the tailgate stays closed, or even open without warning, posing a safety risk if the cargo area is exposed while driving.
Several related defects have appeared across model years 2020 through 2024 affecting tailgate hardware and electronics.
- The tailgate latch assembly can fail to latch securely, or may unlatch unexpectedly, allowing the tailgate to open while driving or when bumped.
- Worn or misaligned latch strikers and hinges can cause intermittent latching or an inaccurate tailgate-open indication.
- Electronic components, including the tailgate control module or open/close sensors, can malfunction, leading to false warnings or loss of tailgate control.
- Integrated tailgate steps or assist mechanisms may loosen, fail, or detach, reducing stability when the tailgate is used as a step.
Together, these issues have prompted investigation by safety regulators and remediation through recalls and service campaigns. The scope spans various Silverado 1500 configurations and some related GM trucks, with concentrations in certain production windows and regions.
What owners should do
If you own a Silverado and notice any signs of tailgate trouble—unexpected opening, difficulty latching, warning lights that don’t behave, or a loose tailgate step—take action promptly to protect yourself and others on the road.
- Check whether your vehicle is under an active recall for tailgate components by entering your VIN on the NHTSA recall site or GM’s recall lookup tool.
- Avoid using the tailgate as a primary load bed if you detect any unreliability; drive with the tailgate fully closed until inspected.
- Contact your authorized GM dealer to schedule a service appointment for inspection, repair, or replacement of latch assemblies, hinges, or related electronics.
- If you recently purchased a used Silverado, verify recall status and maintenance history, as some campaigns may apply to earlier model years.
- Keep documentation of communications and repairs in case more extensive action is required later.
By verifying recall coverage and pursuing professional service, owners can address safety-critical failures and restore proper tailgate operation.
Recalls and safety actions
In 2023–2024, General Motors issued recalls and service campaigns addressing Silverado tailgate hardware and electrical components. These actions typically involve replacement of the latch assembly, inspection and realignment of hinges or strikers, and (where applicable) updates to the tailgate control module or sensor software. Owners should consult the VIN-specific recall listings to determine if their vehicle is affected and schedule repairs at an authorized dealer.
What the recalls cover
- Tailgate latch assemblies that may fail to engage or release unexpectedly, risking open tailgates during travel.
- Electrical components and sensors that may not correctly indicate tailgate state, leading to false warnings or loss of control.
- Structural components of the tailgate hardware, including hinges or support mechanisms, that could loosen or detach over time.
Recalls and service campaigns are designed to be performed at no cost to the owner, with the specific remedy and parts updated by GM based on the VIN and production date. If your Silverado is affected, a dealer can perform the necessary repairs and inspect related components to prevent recurrence.
Summary
The 2024 Silverado tailgate issue centers on latch, hinge, and related electronic components that can fail or misbehave, potentially causing the tailgate to open unexpectedly or not latch reliably. The situation has led to recalls and service campaigns aimed at replacing parts, correcting alignment, and updating software. Owners should verify recall status via VIN and seek dealership service if any tailgate symptoms appear to ensure safe operation of the cargo area.
